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EZRA

Telephone Support

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I was so eager to buy a subscription for PC Matic, but now I will NOT even consider doing so.  It is nearly impossible to call in to this company to get some basic information.  Don't know how anyone could do business with a company that has NO Telephone Support.  Sorry, PC Matic - I wanted to support your company, but alas can not do so.

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Hello @EZRA and :wp:

Thank you for contacting PC Matic Customer Service.

This ticket help desk is our source of contact and support.

We extend our sincere apologies that we are not able to accommodate the demands of a large-scale phone support system without outsourcing to a provider, a move which PC Pitstop's does not believe would benefit our customers. The PC Pitstop support staff are experts at solving any issue that you may encounter in the usage of our products.

How may we be of assistance?

 

Tx :)

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