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Patricia Bonnevier

Unsupported 16 bit Application Error

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I am getting an error code when I do a PC Matic scan. The eror code is: The program or feature"\??\C:\ Program Files (x86) \PCPitstop\PCMatic\Non RotatingMedia.exe" cannot start or run due to incompatibility with 64-bit versions of Windows. Please contact the software vendor to ask if a 64 bit Windows compatible version is available.

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Hello Patricia and :wp:

Apologies for the trouble you're experiencing with PC Matic. If you'll open a trouble ticket with our help desk, we can get some more info from you to get this resolved as expediently as possible. You can open a trouble ticket at https://www.pcmatic.com/support/

 

Tx :)

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