Jump to content
Sign in to follow this  
MarkII

PC Matic Licence Key Issue

Recommended Posts

So my dad bought PC matic and sent me a extra licence key he bought, and so I installed the program and made an account using that key. I ran a scan on my computer, and after it's done it shows me the page of all the identified problems, but when I hit NEXT, it brings me to a purchase page. The licence key doesn't expire until July 26th of this year so I know it's not b/c the key is bad. It says the payment of 50$ has been processed for it, so why is PC Matic think I don't have an active key? If someone could please help me with this I'd be very grateful.

This is the page that pops up when I hit NEXT
image.png.f41cd25ece0d0184d0e7bcff30a0ccf5.png
 

Share this post


Link to post
Share on other sites

Hey Mark and :wp:

You'll need the email address and password he used when he created an account with us. 

 

Thanks for yours and your father's interest in our software. Should you encounter any issues, the most expedient route to resolution is via https://www.pcmatic.com/support/

 

Tx :) 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
Sign in to follow this  

×
×
  • Create New...