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Frank Conrad

PC Matic on the last check was clear

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Has this showed up with any one else?
 

Your Windows 10 is infected with (2) Viruses!

18 January 2019

Your Windows 10 is infected with (2) Viruses. The pre-scan found traces of (2) malware and (1) phishing/spyware. System damage: 28.1% - Immediate removal required!

The removal of (2) Viruses is required immediately to prevent further system damage, loss of Apps, Photos or other files.

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Hey Frank, 

 

Where are you seeing this warning? Is it while viewing a certain website or application? I'm not familiar with any of that text, font or otherwise, in our product.

 

Tx

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Alright, those were displayed in your browser? Do they still display when you open your browser? I suspect it was an ad that loaded and displayed them, what browser are you using and do you have ad blocking?

 

Tx

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OK, sounds like my suspicion was/is right, but let's err on the side of caution and get some more info to our help desk. 

 

Please go to https://www.pcmatic.com/support/ and open a support ticket so we can be sure and ensure this is resolved. 

 

Thanks for your interest in our products and for the opportunity to serve you. 

 

Tx

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