Jump to content
Frank Conrad

PC Matic on the last check was clear

Recommended Posts

Has this showed up with any one else?
 

Your Windows 10 is infected with (2) Viruses!

18 January 2019

Your Windows 10 is infected with (2) Viruses. The pre-scan found traces of (2) malware and (1) phishing/spyware. System damage: 28.1% - Immediate removal required!

The removal of (2) Viruses is required immediately to prevent further system damage, loss of Apps, Photos or other files.

Share this post


Link to post
Share on other sites

Hey Frank, 

 

Where are you seeing this warning? Is it while viewing a certain website or application? I'm not familiar with any of that text, font or otherwise, in our product.

 

Tx

Share this post


Link to post
Share on other sites

Alright, those were displayed in your browser? Do they still display when you open your browser? I suspect it was an ad that loaded and displayed them, what browser are you using and do you have ad blocking?

 

Tx

Share this post


Link to post
Share on other sites

OK, sounds like my suspicion was/is right, but let's err on the side of caution and get some more info to our help desk. 

 

Please go to https://www.pcmatic.com/support/ and open a support ticket so we can be sure and ensure this is resolved. 

 

Thanks for your interest in our products and for the opportunity to serve you. 

 

Tx

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×