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On Install for just 1 pc-cant download files, games, etc

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I just got PCmatic and followed all the proper steps and did a full scan(used defaults), .  Now my NIVDIA driver is an older one than I had b4  and when try to download from NVIDIA site it won"t do it.  I also use a game sbscription where it proplerly shows all the games I play (several) but when I pick a random game and hit play I get a msg saying some obscure file will be saved (choose save or cancel) and I get no game, just a video of ads from the package provider, never can load a game! I been using this service for a year-it's a paid subscription service.  Why get this msg now? I am not a PC expert at all! Why is the software wanting to save related files for?  And where?  I don't use the cloud unless PCMAtic does some way.  I am stuck on this!  My wife as well when she uses the PC.

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