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Error message

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I am getting an error message and PC Matic will not run. Error message is as follows,

 

File: PCmatic UI-main.js?21457

Line: 20147

Error: Unable to get property 'length" of undefined

           or null reference.

 

What is the problem?

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:wp: 

 

Please insure that any other anti-virus program has been uninstalled from the computer to eliminate the possibility of conflicts.

 

Next, please open a ticket at our help desk so that we can get some more information and see what is going on.
 
You can open a ticket from here:
 
PC Matic Help Desk

 

Thank you

 

:) Y

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