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R. Griffin

Microsoft Office 360 being blocked

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I use Office 360 for my online classes.  When Supershield is turned on, I can not open any of the programs i.e. outlook, powerpoint.  If I pause supershield for the start-up of these programs, then they will operate.  One problem that has recently developed, is that my outlook keeps being blocked after the supershield goes back into operation.  

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:wp: 

 

 

Please open a ticket at our help desk so that we can get some more information and see what is going on.
 


You can open a ticket from here:
 

PC Matic Help Desk

 

Uploading a log file will be most helpful as well.

1) Open PC Matic and click the 'Options' icon, then select 'Technical Support' and click the 'Create a log' button to put a zipped file on your desktop. 

2) After a minute or so you should see a message that the log file was successfully uploaded and the log file should disappear from the desktop.

 

Thank you

 

:) Y
 

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