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Miss Helen

Possible virus/malware

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Ever since that Win update on 6/12, my Lenovo 8.1 laptop has gone berserk: slowed down to a crawl; can't do Win Update; can't run, repair or reinstall either Avast or Win Defender AntiVirus even in Safe Mode!  Can't even get it into Safe Mode *with Networking*, just regular Safe Mode only; but when not in Safe Mode, it connects to my router just fine.

 

This was presented to me by someone on another group.  Any thoughts?

 

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Roll back the update or run a system restore to a point prior to the June 12th cumulative update and see if this resolves the issue.

 

:) Y

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