Jump to content
Sign in to follow this  

Windows security icon

Recommended Posts

Vista keeps telling me that it's firewall and malware is disabled. I enable it but after a scan it is disabled. Is this a vista "thing"?

My windows 10 unit does not do this.


My vista unit is a satellite M305-S4819 running vista home premium.


Pcmatic found and removed 4 virus's that norton business, avg, or avast never found.


Is more info required?


Some posts that I have read say more info would be helpful. If so what should I give?


Thank you



Share this post

Link to post
Share on other sites

Hi G-pa


Please open a ticket at our help desk so that we can get some more information and see what is going on.
You can open a ticket from here:
PC Matic Help Desk


Be sure to use or at least let the team know what your registered e-mail address is for your registered account and of course, describe the issue that you are encountering and that it is on the Vista rig.


They'll be able to look at your scan results and get things reset for you.


:) Y


Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this