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daniellouwrens

Same PC shown twice

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Hi

 

When I open PCMatic it shows that I have used all licenses 5 out of 5.

 

This is not the case, I have used 4 only.

 

One of the PC's is showing twice but with a different GUID number.

 

I believe this is caused by uninstalling PCMatic and reinstalling it onto a different

hard drive but on the same PC.

 

Please advise how I fix this.

 

Thanks

 

Daniel

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To the right of the computer name on the first screen of PC Matic is an option to remove any computer that has not been optimized within the last 60 days. Computers that have been on the license more than 90 days can be removed without having to wait 60 days from the last scan and clean. Just click on the "X".


If you are unable to complete the task because of the time table, just let us know which computer you wish to have removed and we will take it out for you.


:) Y

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