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cox910

Broadband Quality

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Has anyone been successful in using the PCPitstop Broadband Quality tool? It hasn't done anything for me. I saw it on the Internet Speed Test page, clicked on the Learn More button, read about it and downloaded. Installed it, filled out the form, and started the test for a one week period with a test every hour. Four hours later, nothing! Changed the test period to one day with a test every hour and left it overnight - nothing! I believe I am having problems with inconsistent internet speeds and wanted to run this to find out what is happening. I saw another thread with this same name and the person was having the same problem and someone else said they thought it had been fixed. Apparently it hasn't, or I am doing something wrong ( the operation is so simple I don't see how I could be doing anything wrong!).

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Hi cox910;

I do not believe that this "item" will in any way "improve" your broadband reception or output.

 

Please run Speedtest.net by Ookla - The Global Broadband Speed Test

 

This only takes a few seconds and will tell you what your output and reception are. Just click on Begin Test, and wait as it tells you a result.

Do Not click on any sponsors messages outside the test box, as they are spam and not related.

Below is the simple output from the test. If you are unable to post a full result (as below), just post back with your basic results (download / upload/ and ping).

http://www.speedtest.net/my-result/5932211734

 

My results above match the plan that I am on with my Internet Service Provider, and suit me.

 

Thank You.

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noknojon, on 02 Jan 2017 - 7:23 PM, said:noknojon, on 02 Jan 2017 - 7:23 PM, said:

Hi cox910;

I do not believe that this "item" will in any way "improve" your broadband reception or output.

 

noknojon, you are missing the whole point of the PCPitstop Broadband Quality tool. You are correct that it does not improve the connection in any way. But of course it was not designed to do that and doesn't claim to do that.

 

The purpose of the PCPitstop Broadband Quality tool is to monitor the connection speeds over time and detect when the speeds are falling below the advertised rate that the customer is paying for. A report can then be created and presented to the ISP as proof that they are not delivering what they claim.

 

@cox910, you can post in this topic for help getting the tool to run:

 

https://forums.pcpitstop.com/index.php?/topic/206091-broadband-quality-tool/

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noknojon, You are correct that it does not improve the connection in any way. But of course it was not designed to do that and doesn't claim to do that.

 

The purpose of the PCPitstop Broadband Quality tool is to monitor the connection speeds over time and detect when the speeds are falling below the advertised rate that the customer is paying for. A report can then be created and presented to the ISP as proof that they are not delivering what they claim.

 

If you took the time to read my reply, I asked cox910 to run a simple broadband test that would show their "Current" broadband speed (by one of the most trusted checks in the industry) and compared it to what they are paying for then there could be a basis for if the upload / download speeds had altered.

 

Is this in your mind "totally incorrect", or is this a good basic place to start ?? I always use this as a good point to start from, then you will see if you improve speeds or not.

The computer could also be infected or have other problems like modem etc, but you need to have a base ................ Or did you never do computer diagnostics, infection removal, or any similar work ?

Your other posters in this area need help from other areas (not PCMatic built-in optimizers).

 

I have spent the last 10 or 12 years doing this full time and part time.

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noknojon,

 

Of course I took the time to read your entire post before answering. I always do. The fact that I do not agree with you does not indicate that I did not read your post.

 

Cox910 asked if anyone has been successful in using the PCPitstop Broadband Quality tool, not for an alternative suggestion or an opinion as to the value of the software. He is asking for users of the tool to post their experiences.

 

Speed test gives the user the speeds from one point in time. To match the PCPitstop Broadband Quality tool the user would have to run speed test every hour, 24 hours a day, seven days a week, or whatever interval they choose, and record the results. Of course anyone can do that if they want to, but as that would be rather inconvenient to do, we developed the PC Pitstop Broadband Quality tool to do that for them.

 

If you take the time to read the topic here you will understand why the tool was developed:

 

https://forums.pcpitstop.com/index.php?/topic/204527-how-bad-is-your-internet/

 

 

The PC Pitstop speed test that is used for the PC Pitstop Broadband Quality tool is licensed from Ookla and uses the exact same algorithms as used by SpeedTest:

 

http://www.pcpitstop.com/pcpitstop_new/speed.asp

 

 

I have been building computers and networks, deploying hardware, diagnosing issues with the same, overclocking, doing virus removal and data recovery, IT administration, and providing Windows support (DOS support in the beginning) to paying customers since 1969.

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Ok fellas, let's not bicker. I appreciate the fact that you both took the time to reply. IntelGuy is correct in that I want to use the tool over time. I have run the speed test from PCPitstop and some other place (don't remember which one) and the speed test provided by my ISP (Time Warner). There is a huge disparity in the results. I am supposed to have 200Mbps download and 20Mbps upload. My results from the ISP test are about one fourth of what the others are showing. My slowest download with the PCPitstop test was 125Mbps and the max was well over 200Mbps. The test with Time Warner has been somewhere in the range of 30 - 60Mbps. During one run, my upload speed was actually faster than the download! Now, my Time Warner cable system has experienced a couple of outages over the last few days (mostly high winds) but that may be an indication of a bad connection somewhere. We'll see. One thing I am not sure of - Is it for certain that when I run the PCPitstop speed test that it actually tests to my computer and not to my ISP. If it only tested to the ISP, that could explain a lot! Just to provide a little more info, I am in southwest Indiana and my ISP speed test (the server) is in Ohio (Columbus, I believe). If either of you have any more thoughts on this matter I will be happy to read them. I am now going to read the information in the two links referenced in the previous reply and I am going to the forum IntelGuy mentioned in his first post. Thanks again!!

Edited by cox910

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The tool runs fine for me, see the evidence below:

 

 

1/3/2017, 5:22:28 PM
Download Speed: 10.03 Mbps
Upload Speed: 0.88 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

1/3/2017, 6:22:24 PM
Download Speed: 7.52 Mbps
Upload Speed: 0.83 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

1/3/2017, 7:22:52 PM
Download Speed: 5.65 Mbps
Upload Speed: 0.81 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

1/3/2017, 8:22:34 PM
Download Speed: 6.38 Mbps
Upload Speed: 0.84 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

1/3/2017, 9:22:47 PM
Download Speed: 2.82 Mbps
Upload Speed: 0.83 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

1/3/2017, 10:22:22 PM
Download Speed: 4.67 Mbps
Upload Speed: 0.76 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

1/3/2017, 11:22:49 PM
Download Speed: 5.8 Mbps
Upload Speed: 0.67 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

1/4/2017, 12:22:24 AM
Download Speed: 4.25 Mbps
Upload Speed: 0.82 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

1/4/2017, 1:22:19 AM
Download Speed: 2.43 Mbps
Upload Speed: 0.83 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

1/4/2017, 2:22:28 AM
Download Speed: 3.23 Mbps
Upload Speed: 0.86 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

1/4/2017, 3:22:27 AM
Download Speed: 4.08 Mbps
Upload Speed: 0.87 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

1/4/2017, 4:22:11 AM
Download Speed: 2.86 Mbps
Upload Speed: 0.85 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

1/4/2017, 5:22:30 AM
Download Speed: 7.62 Mbps
Upload Speed: 0.78 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

1/4/2017, 6:22:25 AM
Download Speed: 7.59 Mbps
Upload Speed: 0.84 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

1/4/2017, 7:22:28 AM
Download Speed: 2.38 Mbps
Upload Speed: 0.66 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

1/4/2017, 8:22:55 AM
Download Speed: 6.49 Mbps
Upload Speed: 0.64 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

1/4/2017, 9:22:26 AM
Download Speed: 7.62 Mbps
Upload Speed: 0.82 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

1/4/2017, 10:22:30 AM
Download Speed: 6.45 Mbps
Upload Speed: 0.81 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

1/4/2017, 11:22:27 AM
Download Speed: 7.1 Mbps
Upload Speed: 0.84 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

1/4/2017, 11:50:25 AM
Download Speed: 7.19 Mbps
Upload Speed: 0.84 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

1/4/2017, 12:50:33 PM
Download Speed: 1.95 Mbps
Upload Speed: 0.82 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

1/4/2017, 1:50:34 PM
Download Speed: 2.32 Mbps
Upload Speed: 0.84 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

1/4/2017, 2:50:35 PM
Download Speed: 6.06 Mbps
Upload Speed: 0.81 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

1/4/2017, 3:50:21 PM
Download Speed: 9.24 Mbps
Upload Speed: 0.8 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

1/4/2017, 4:50:52 PM
Download Speed: 5.09 Mbps
Upload Speed: 0.42 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

1/4/2017, 5:51:02 PM
Download Speed: 6.2 Mbps
Upload Speed: 0.35 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

1/4/2017, 6:50:58 PM
Download Speed: 7.19 Mbps
Upload Speed: 0.4 Mbps
Client: 216.49.253.231 - Craw-Kan Telephone Coop.

 

You can download the latest version here > https://www.broadbandquality.net/

 

I might add that I'm paying for 10Mb down and 1Mb up...looks like I'm being screwed big time! :yikes:

BTW, last time I checked using Broadband Quality Tool, my speeds were great...:(

 

 

 

 

:geezer:

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Been there, downloaded it, doesn't work, posted such in this forum. Why does it work for you and not for me? That is the question!

 

I'm not certain cox910... Are you just double clicking and opening the program or are you running as Admin? Tell us about your PC...operating system, make/model, CPU, etc...

You might try uninstalling the program and doing a fresh download and install, it may help. ;)

 

 

 

 

:geezer:

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