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sman46

Bad Connection or Virus?

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I am having the same problem. Yesterdayas I was working on my computer I got a virus message from AGV saying virus present click here to remove threat, after I did I had several windows pop up saying programs were shutting down i immediately shut the computer down and when I restarted both Chrome and explorer would not connect to the internet.

have tried several things including a few posted on here.

restart, restart router. Did the flush.bat and the macshift still nothing! !!! I am a computer novice so I am not well versed in this stuff!

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With all the popups you say you got suddenly it sure sounds like you now have a virus or malware. Try running Malwarebytes and see if it finds anything...

http://downloads.mal....org/file/mbam/

Run it like this:

Double Click mbam-setup.exe to install the application.

Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let

MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

 

Post the log and let us know how you make out...

 

 

 

 

:geezer:

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