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Bullfrog

Start-up error message.

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Would someone kindly help me with this error message please. When the PC has completed the start-up sequence there remains an error message on the screen. It has the usual white cross in a red roundel....................... There was a problem starting. C:UsersRobertAppDataLocalConduitBackgroundContainerBackgroundContainer.dll..............This started 4/5 days ago for no apparent reason

 

Once I click on 'OK' the error box disappears and the PC runs normally, seemingly without problems but it would be nice not to see the error message at all.

 

Thank you and have a nice day.

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Conduit is malware and you should not have it on your pc.

You can run malwarebytes and see if that'll take it out

 

Your seeing that error because there's a dll file missing. Have you manually cleaned or delete any programs?

Edited by Joe C

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Malwarebytes probably won't clean it, but AdwCleaner will.

 

Please download AdwCleaner by Xplode and save to your Desktop.

    [*]Double click on AdwCleaner.exe to run the tool.

    Vista/Windows 7/8 users right-click and select Run As Administrator

.

  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:AdwCleaner folder which was created when running the tool.Using AdwCleaner v3: Scan & Clean:

     

    Double click on AdwCleaner.exe to run the tool again.

    • Click on the Scan button.
    • AdwCleaner will begin to scan your computer like it did before.
    • After the scan has finished...
    • This time, click on the Clean button.
    • Press OK when asked to close all programs and follow the onscreen prompts.
    • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
    • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
    • Copy and paste the contents of that logfile in your next reply.
    • A copy of that logfile will also be saved in the C:AdwCleaner folder.

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Hey Jo, thanks for the response. I haven't done any manual work on the PC to have caused any problems. I did run Malwarebytes and the conduit showed up on the log but was not removed. I will try again and post the log this time.

 

Madam administrator, thank you also for your help. I will follow your instructions and post the log as requested.

 

I trust you'll both have a great week-end.

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  • Herewith the log after cleaning and re-start.

 

 

 

# AdwCleaner v3.010 - Report created 26/10/2013 at 13:14:45

# Updated 20/10/2013 by Xplode

# Operating System : Windows 7 Professional Service Pack 1 (64 bits)

# Username : Robert - ROBERT-PC

# Running from : C:UsersRobertAppDataLocalMicrosoftWindowsTemporary Internet FilesContent.IE5N4R2S7W9AdwCleaner.exe

# Option : Clean

***** [ Services ] *****

Service Deleted : Application Updater

***** [ Files / Folders ] *****

Folder Deleted : C:Searchprotect

Folder Deleted : C:ProgramDataAnti-phishing Domain Advisor

Folder Deleted : C:ProgramDataBabylon

Folder Deleted : C:ProgramDatablekko toolbars

Folder Deleted : C:ProgramDataboost_interprocess

Folder Deleted : C:ProgramDataConduit

Folder Deleted : C:ProgramDataSpeedyPC Software

Folder Deleted : C:ProgramDataMicrosoftWindowsStart MenuProgramsFreecorder

Folder Deleted : C:Program Files (x86)Application Updater

Folder Deleted : C:Program Files (x86)Ask.com

Folder Deleted : C:Program Files (x86)Conduit

Folder Deleted : C:Program Files (x86)ConduitEngine

Folder Deleted : C:Program Files (x86)IObit Apps Toolbar

Folder Deleted : C:Program Files (x86)MyWebFace_5a

Folder Deleted : C:Program Files (x86)Freecorder

Folder Deleted : C:Program Files (x86)Serif_DrawPlus

Folder Deleted : C:Program Files (x86)SmileBox_EN

Folder Deleted : C:Program Files (x86)Common Filesspigot

Folder Deleted : C:windowsFreecorder

Folder Deleted : C:UsersRobertAppDataLocalConduit

Folder Deleted : C:UsersRobertAppDataLocalGiant Savings Extension

Folder Deleted : C:UsersRobertAppDataLocalGiant Savings

Folder Deleted : C:UsersRobertAppDataLocalOpenCandy

Folder Deleted : C:UsersRobertAppDataLocalPackageAware

Folder Deleted : C:UsersRobertAppDataLocalLowAskToolbar

Folder Deleted : C:UsersRobertAppDataLocalLowBabylonToolbar

Folder Deleted : C:UsersRobertAppDataLocalLowConduit

Folder Deleted : C:UsersRobertAppDataLocalLowConduitEngine

Folder Deleted : C:UsersRobertAppDataLocalLowMyWebFace_5a

Folder Deleted : C:UsersRobertAppDataLocalLowPriceGong

Folder Deleted : C:UsersRobertAppDataLocalLowSearch Settings

Folder Deleted : C:UsersRobertAppDataLocalLowsearchquband

Folder Deleted : C:UsersRobertAppDataLocalLowSearchqutoolbar

Folder Deleted : C:UsersRobertAppDataLocalLowFreecorder

Folder Deleted : C:UsersRobertAppDataLocalLowSerif_DrawPlus

Folder Deleted : C:UsersRobertAppDataLocalLowSmileBox_EN

Folder Deleted : C:UsersRobertAppDataRoamingDriverCure

Folder Deleted : C:UsersRobertAppDataRoamingSearchprotect

Folder Deleted : C:UsersRobertAppDataRoamingSpeedyPC Software

Folder Deleted : C:UsersRobertAppDataRoamingSystweak

Folder Deleted : C:UsersRobertAppDataRoamingMicrosoftWindowsStart MenuProgramsFreecorder

Folder Deleted : C:UsersRobertDocumentsFreecorder

Folder Deleted : C:UsersRobertAppDataRoamingMozillaFirefoxProfiles3te90cs0.defaultConduit

Folder Deleted : C:UsersRobertAppDataRoamingMozillaFirefoxProfiles3te90cs0.defaultConduitCommon

Folder Deleted : C:UsersRobertAppDataRoamingMozillaFirefoxProfiles3te90cs0.defaultConduitEngine

Folder Deleted : C:UsersRobertAppDataRoamingMozillaFirefoxProfiles3te90cs0.defaultSearchqutoolbar

Folder Deleted : C:UsersRobertAppDataRoamingMozillaFirefoxProfiles3te90cs0.defaultCT1060933

Folder Deleted : C:UsersRobertAppDataRoamingMozillaFirefoxProfiles3te90cs0.defaultCT2549263

Folder Deleted : C:UsersRobertAppDataRoamingMozillaFirefoxProfiles3te90cs0.defaultCT3036369

Folder Deleted : C:UsersRobertAppDataRoamingMozillaFirefoxProfiles3te90cs0.defaultCT3061355

Folder Deleted : C:UsersRobertAppDataRoamingMozillaFirefoxProfiles3te90cs0.defaultExtensions{99079A25-328F-4BD4-BE04-00955ACAA0A7}

Folder Deleted : C:UsersRobertAppDataRoamingMozillaFirefoxProfiles3te90cs0.defaultExtensions5affxtbr@MyWebFace_5a.com

Folder Deleted : C:Program Files (x86)Mozilla FirefoxExtensionsafurladvisor@anchorfree.com

Folder Deleted : C:UsersRobertAppDataRoamingMozillaFirefoxProfiles3te90cs0.defaultExtensionsengine@conduit.com

Folder Deleted : C:UsersRobertAppDataRoamingMozillaFirefoxProfiles3te90cs0.defaultExtensionsffxtlbr@babylon.com

Folder Deleted : C:UsersRobertAppDataRoamingMozillaFirefoxProfiles3te90cs0.defaultExtensions{1392b8d2-5c05-419f-a8f6-b9f15a596612}

Folder Deleted : C:UsersRobertAppDataRoamingMozillaFirefoxProfiles3te90cs0.defaultExtensions{a060276a-53be-45ec-8ebe-b94b1e803179}

Folder Deleted : C:UsersRobertAppDataRoamingMozillaFirefoxProfiles3te90cs0.defaultExtensions{b97ed18c-1a8a-4acc-884f-b4fe7415adf2}

Folder Deleted : C:UsersRobertAppDataRoamingMozillaFirefoxProfiles3te90cs0.defaultExtensions{f897eb0e-a3a4-46c3-80eb-2729699d8892}

Folder Deleted : C:UsersRobertAppDataLocalGoogleChromeUser DataDefaultExtensionshalffneccaebicfdfajnbfgpglahfgoe

Folder Deleted : C:UsersRobertAppDataLocalGoogleChromeUser DataDefaultExtensionsndkhncnongaclekkbelchmeafffimifj

File Deleted : C:UsersRobertAppDataRoamingMozillaFirefoxProfiles3te90cs0.defaultExtensions{1FD91A9C-410C-4090-BBCC-55D3450EF433}

File Deleted : C:Program Files (x86)Mozilla FirefoxExtensions{1FD91A9C-410C-4090-BBCC-55D3450EF433}

File Deleted : C:UsersRobertAppDataRoamingMozillaFirefoxProfiles3te90cs0.defaultExtensionswtxpcom@mybrowserbar.com

File Deleted : C:END

File Deleted : C:UsersPublicDesktopGet The Best Facebook Chat Messenger.lnk

File Deleted : C:windowsSystem32roboot64.exe

File Deleted : C:UsersRobertAppDataRoamingBabMaint.exe

File Deleted : C:Program Files (x86)Mozilla Firefox.autoreg

File Deleted : C:UsersRobertAppDataRoamingMozillaFirefoxProfiles3te90cs0.defaultsearchpluginsAskcom.xml

File Deleted : C:Program Files (x86)Mozilla FirefoxsearchpluginsBabylon.xml

File Deleted : C:UsersRobertAppDataRoamingMozillaFirefoxProfiles3te90cs0.defaultsearchpluginsbingp.xml

File Deleted : C:UsersRobertAppDataRoamingMozillaFirefoxProfiles3te90cs0.defaultsearchpluginsConduit.xml

File Deleted : C:UsersRobertAppDataRoamingMozillaFirefoxProfiles3te90cs0.defaultsearchpluginsMyStart Search.xml

File Deleted : C:Program Files (x86)Mozilla Firefoxsearchpluginssearch.xml

File Deleted : C:UsersRobertAppDataRoamingMozillaFirefoxProfiles3te90cs0.defaultsearchpluginsSearch_Results.xml

File Deleted : C:Program Files (x86)Mozilla FirefoxsearchpluginsSearch_Results.xml

File Deleted : C:UsersRobertAppDataRoamingMozillaFirefoxProfiles3te90cs0.defaultuser.js

***** [ Shortcuts ] *****

***** [ Registry ] *****

Value Deleted : HKLMSOFTWAREMozillaFirefoxExtensions [5affxtbr@MyWebFace_5a.com]

Key Deleted : HKLMSOFTWAREGoogleChromeExtensionsdhkplhfnhceodhffomolpfigojocbpcb

Key Deleted : HKLMSOFTWAREGoogleChromeExtensionshalffneccaebicfdfajnbfgpglahfgoe

Key Deleted : HKLMSOFTWAREGoogleChromeExtensionsndkhncnongaclekkbelchmeafffimifj

Key Deleted : HKLMSOFTWAREClassesAppIDBrowserConnection.dll

Key Deleted : HKLMSOFTWAREClassesAppIDDiscoveryHelper.DLL

Key Deleted : HKLMSOFTWAREClassesAppIDDNSBHO.dll

Key Deleted : HKLMSOFTWAREClassesAppIDGIFAnimator.DLL

Key Deleted : HKLMSOFTWAREClassesAppIDIMTrProgress.DLL

Key Deleted : HKLMSOFTWAREClassesAppIDIMWeb.DLL

Key Deleted : HKLMSOFTWAREClassesAppIDLauncher.EXE

Key Deleted : HKLMSOFTWAREClassesAppIDNCTAudioCDGrabber2.DLL

Key Deleted : HKLMSOFTWAREClassesAppIDNCTAudioCompress3.DLL

Key Deleted : HKLMSOFTWAREClassesAppIDNCTAudioFile3.DLL

Key Deleted : HKLMSOFTWAREClassesAppIDNCTAudioFileWMA3.DLL

Key Deleted : HKLMSOFTWAREClassesAppIDNCTAudioFormatSettings3.DLL

Key Deleted : HKLMSOFTWAREClassesAppIDWMHelper.DLL

Key Deleted : HKLMSOFTWAREClassesConduit.Engine

Value Deleted : HKLMSOFTWAREMicrosoftInternet ExplorerNew WindowsAllow [*.crossrider.com]

Key Deleted : HKLMSOFTWAREMicrosoftTracingapnstub_RASAPI32

Key Deleted : HKLMSOFTWAREMicrosoftTracingapnstub_RASMANCS

Key Deleted : HKLMSOFTWAREMicrosoftTracingapntoolbarinstaller_RASAPI32

Key Deleted : HKLMSOFTWAREMicrosoftTracingapntoolbarinstaller_RASMANCS

Key Deleted : HKLMSOFTWAREMicrosoftTracingaskpartnercobrandingtool_rasapi32

Key Deleted : HKLMSOFTWAREMicrosoftTracingaskpartnercobrandingtool_rasmancs

Key Deleted : HKLMSOFTWAREMicrosoftTracingAskSLib_RASAPI32

Key Deleted : HKLMSOFTWAREMicrosoftTracingAskSLib_RASMANCS

Key Deleted : HKLMSOFTWAREMicrosoftTracingau__rasapi32

Key Deleted : HKLMSOFTWAREMicrosoftTracingau__rasmancs

Key Deleted : HKLMSOFTWAREMicrosoftTracingBabylonToolbarsrv_RASAPI32

Key Deleted : HKLMSOFTWAREMicrosoftTracingBabylonToolbarsrv_RASMANCS

Key Deleted : HKLMSOFTWAREMicrosoftTracingBingBar_RASMANCS

Key Deleted : HKLMSOFTWAREMicrosoftTracingdatamngrUI_RASAPI32

Key Deleted : HKLMSOFTWAREMicrosoftTracingdatamngrUI_RASMANCS

Key Deleted : HKLMSOFTWAREMicrosoftTracingGiant Savings Extension_RASAPI32

Key Deleted : HKLMSOFTWAREMicrosoftTracingGiant Savings Extension_RASMANCS

Key Deleted : HKLMSOFTWAREMicrosoftTracingGiant Savings Extension-InternalInstaller_RASAPI32

Key Deleted : HKLMSOFTWAREMicrosoftTracingGiant Savings Extension-InternalInstaller_RASMANCS

Key Deleted : HKLMSOFTWAREMicrosoftTracingGiant Savings_RASAPI32

Key Deleted : HKLMSOFTWAREMicrosoftTracingGiant Savings_RASMANCS

Key Deleted : HKLMSOFTWAREMicrosoftTracingI Want This_RASAPI32

Key Deleted : HKLMSOFTWAREMicrosoftTracingI Want This_RASMANCS

Key Deleted : HKLMSOFTWAREMicrosoftTracingMyBabylontb_RASAPI32

Key Deleted : HKLMSOFTWAREMicrosoftTracingMyBabylontb_RASMANCS

Key Deleted : HKLMSOFTWAREMicrosoftTracingSearchquMediaBar_RASAPI32

Key Deleted : HKLMSOFTWAREMicrosoftTracingSearchquMediaBar_RASMANCS

Key Deleted : HKLMSOFTWAREMicrosoftTracingSetupDataMngr_Searchqu_RASAPI32

Key Deleted : HKLMSOFTWAREMicrosoftTracingSetupDataMngr_Searchqu_RASMANCS

Key Deleted : HKLMSOFTWAREMicrosoftTracingsystweakasp_rasapi32

Key Deleted : HKLMSOFTWAREMicrosoftTracingsystweakasp_rasmancs

Key Deleted : HKLMSOFTWAREMicrosoftTracingTaskScheduler_RASAPI32

Key Deleted : HKLMSOFTWAREMicrosoftTracingTaskScheduler_RASMANCS

Key Deleted : HKLMSOFTWAREMicrosoftTracingwajamupdater_rasapi32

Key Deleted : HKLMSOFTWAREMicrosoftTracingwajamupdater_rasmancs

Value Deleted : HKLMSOFTWAREMicrosoftWindowsCurrentVersionRun [Anti-phishing Domain Advisor]

Value Deleted : HKLMSOFTWAREMicrosoftWindowsCurrentVersionRun [ApnUpdater]

Key Deleted : HKLMSOFTWAREMozillaPlugins@ei.TotalRecipeSearch_14.com/Plugin

Key Deleted : HKLMSOFTWAREMozillaPlugins@funwebproducts.com/Plugin

Key Deleted : HKLMSOFTWAREMozillaPlugins@MyWebFace_5a.com/Plugin

Key Deleted : HKLMSOFTWAREClassesToolbar.CT1060933

Key Deleted : HKLMSOFTWAREClassesToolbar.CT3036369

Key Deleted : HKLMSOFTWAREClassesToolbar.CT3061355

Key Deleted : HKLMSOFTWAREMicrosoftTracingSoftonicDownloader_for_vdownloader_RASAPI32

Key Deleted : HKLMSOFTWAREMicrosoftTracingSoftonicDownloader_for_vdownloader_RASMANCS

Key Deleted : HKLMSOFTWAREClassesAppID{1FC41815-FA4C-4F8B-B143-2C045C8EA2FC}

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***** [ Browsers ] *****

- Internet Explorer v10.0.9200.16720

- Mozilla Firefox v3.6.12 (en-GB)

[ File : C:UsersRobertAppDataRoamingMozillaFirefoxProfiles3te90cs0.defaultprefs.js ]

Line Deleted : user_pref("CT3036369.FF19Solved", "true");

Line Deleted : user_pref("CT3036369.UserID", "UN34633560141364114");

Line Deleted : user_pref("CT3036369.browser.search.defaultthis.engineName", "true");

Line Deleted : user_pref("CT3036369.fullUserID", "UN34633560141364114.IN.20131014145658");

Line Deleted : user_pref("CT3036369.installDate", "14/10/2013 14:57:03");

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Line Deleted : user_pref("CT3036369.installUsage", "14/10/2013 16:11:12");

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Line Deleted : user_pref("CT3036369.installerVersion", "1.7.1.7");

Line Deleted : user_pref("CT3036369.keyword", "true");

 

 

Line Deleted : user_pref("CT3036369.originalSearchEngine", "Ask.com");

Line Deleted : user_pref("CT3036369.originalSearchEngineName", "Ask.com");

Line Deleted : user_pref("CT3036369.searchRevert", "false");

Line Deleted : user_pref("CT3036369.searchUserMode", "2");

Line Deleted : user_pref("CT3036369.smartbar.homepage", "true");

Line Deleted : user_pref("CT3036369.versionFromInstaller", "10.20.1.8");

Line Deleted : user_pref("CT3036369.xpeMode", "0");

 

Line Deleted : user_pref("browser.search.defaultengine", "Ask.com");

Line Deleted : user_pref("browser.search.defaultenginename", "Ask.com");

Line Deleted : user_pref("browser.search.defaultthis.engineName", "Serif DrawPlus Customized Web Search");

 

Line Deleted : user_pref("browser.search.order.1", "Ask.com");

Line Deleted : user_pref("browser.search.selectedEngine", "Ask.com");

 

Line Deleted : user_pref("extensions.BabylonToolbar_i.aflt", "babsst");

Line Deleted : user_pref("extensions.BabylonToolbar_i.babExt", "");

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Line Deleted : user_pref("extensions.BabylonToolbar_i.id", "94047ac3000000000000c83a35c641fa");

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Line Deleted : user_pref("extensions.BabylonToolbar_i.tlbrId", "tb9");

Line Deleted : user_pref("extensions.BabylonToolbar_i.vrsn", "1.5.3.17");

Line Deleted : user_pref("extensions.BabylonToolbar_i.vrsnTs", "1.5.3.1718:46:30");

Line Deleted : user_pref("extensions.BabylonToolbar_i.vrsni", "1.5.3.17");

Line Deleted : user_pref("extensions.asktb.ff-original-keyword-url", "");

 

Line Deleted : user_pref("smartbar.addressBarOwnerCTID", "CT3036369");

 

 

Line Deleted : user_pref("smartbar.defaultSearchOwnerCTID", "CT3036369");

Line Deleted : user_pref("smartbar.homePageOwnerCTID", "CT3036369");

Line Deleted : user_pref("smartbar.machineId", "BXY9OVAITIKTJCPJOGPFJXGXLGDZ/HO/8NUWNLTLWS0+4S+5FNTTSQNKUEQQ3PAUDJLPISHRSGRKN3NFAKIFSA");

- Google Chrome v30.0.1599.101

[ File : C:UsersRobertAppDataLocalGoogleChromeUser DataDefaultpreferences ]

Deleted : homepage

Deleted : icon_url

*************************

AdwCleaner[R0].txt - [35407 octets] - [26/10/2013 13:06:09]

AdwCleaner[s0].txt - [33589 octets] - [26/10/2013 13:14:45]

########## EOF - C:AdwCleanerAdwCleaner[s0].txt - [33650 octets] ##########

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Good grief!!

 

Uninstall AdwCleaner:

 

Double click on AdwCleaner.exe to run the tool again.

    [*]Click on the Uninstall button.

    [*]Click Yes when asked are you sure you want to uninstall.

    [*]Both AdwCleaner.exe, its folder and all logs will be removed.

Then,

download TFC by Old Timer http://www.geekstogo.com/forum/TFC-Temp-File-Cleaner-OldTimer-file187.html and save it to your desktop.

 

Save any unsaved work. TFC will close ALL open programs including your browser!

Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator.

Click the Start button to begin the cleaning process and let it run uninterrupted to completion.

Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

 

Tell me if the message shows up again.

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I should have also mentioned that the error message came up again even after cleaning.

 

I would run these in safe mode, myself

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You can get autoruns and take it out of the start list, but you did have a crap load of malware on your pc

http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

 

Do not delete anything. Just uncheck the items you want to prevent from starting under the Log On tab. If your using Windows 7, run with administrator mode

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