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StraighterSwing

Iomega 1TB drive won't work without internal circuit board

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One day, while plugging in the USB cord to the drive it didn't turn on. Upon further examination, I found the plug inside the drive housing was loose. When I disassembled the cover, the plug which connects to a tiny circuit board inside the drive was broken on the left making the enclosure inoperable.I have to say, in looking at how the plug is connected, I'm surprised it even lasted this long with that little bit of metal keeping the plug to the circuit board.

 

I tried connecting it to external SATA cables but the drive won't work unless it's connected using the original USB plug which has the circuit board on it. Otherwise, the computer doesn't recognize it as a drive with data on it and asks me if I want to format it.

 

The circuit board has some Iomega Encryption software, which becomes its' own drive letter, when the disk is plugged in. Without the circuit board of course the encryptiondecryption software doesn't load. I've never turned it on or used it but it seems it is blocking the drive from loading without the circuit board.

 

I have tested both with and without the circuit board attached. I was able to get it to load 1 time by touching the usb plug to the board in a specific manner. I see my data is still on there, but only was able to get it to work this way 1 time.

I've also tried finding the software online and download it locally.

 

Iomega support is absolutely 0 help. Their response via [incident: 130703-000​978] is the canned, we're sorry but there's nothing we can do, response.

Any ideas for how to get my data back?

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Well, it sounds like you need to have the circuit board and USB port soldered back together. OR, touch it just right again and get it to load, then copy your data to another drive or other safe place.

 

 

 

 

:geezer:

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I agree but it's easier said than done of course. I tried to hold the parts together but the slightest move breaks the connection, the drive disappears, and the data stops copying. :surrender: I'm going to try soldering it tonight. I have to pick up one of those tiny-tipped soldering pens on my way home. The one I have at home was too big.

 

Thanks for the response!

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I agree but it's easier said than done of course. I tried to hold the parts together but the slightest move breaks the connection, the drive disappears, and the data stops copying. :surrender: I'm going to try soldering it tonight. I have to pick up one of those tiny-tipped soldering pens on my way home. The one I have at home was too big.

 

Thanks for the response!

 

Don't try to fix this yourself. An experienced electronics technician will have the materials and skills needed to attach the broken pieces of board, and repair the torn traces. Having poor technique, or using an iron that is too hot or has an inappropriate tip, will further damage the traces and possibly lift some off the board, and could damage or remove some SMDs.

Edited by TomGL2

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