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Springbreakbox

Windows Update Error, Codes 8E5E0152 and 8E5E0147

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Hello PC Pitstop!

 

I am trying to update my 64 bit Windows 7, and it is giving me the aforementioned error codes.

 

I generally install all the OS updates from Microsoft, but have never encountered an error like this that I couldn't figure out.

 

Searching for these error codes online brings me to Microsoft tech support forums dating back to 2008. One of the suggestions I found took me to the cmd prompt, but the first command I typed (net stop wuauserv ) resulted in "Error Code 5 / Access is denied" I'm logged in as an administrator, and I don't really understand what this command means, what this error code means, or indeed, why I was directed to the cmd prompt in the first place.

 

I tried installing the updates after disabling my Avast and Spybot, but got the same error codes.

 

Here is a description of the updates I want to install, it looks like they were published by MS very recently: http://imgur.com/e8azo

 

Anyone who can teach me about what is happening with my system will be much appreciated.

 

Thank you!

Edited by Springbreakbox

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Try this:

Windows provides a built-in troubleshooter that can automatically find and fix some common problems with Windows Update.

•Open the Windows Update troubleshooter by clicking theStart button , and then clicking Control Panel. In the search box, typetroubleshooter, and then click Troubleshooting. UnderSystem and Security, click Fix problems with Windows Update.

 

http://answers.microsoft.com/en-us/windows/forum/windows_other-windows_update/error-code-8e5e0147-cant-get-windows-update-to/78321835-d403-4f03-a1c3-4848d2975dfd

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Thanks Joe.

 

As per the windows troubleshooter and MSanswers forum,

 

I've run the built in Windows trouble shooters, on 'regular' and 'advanced', run the uninstallers for Norton and McAfee (which I don't think I even had installed), restored my latest version of IE to default settings, and I still get this error.

 

I suspect that the FIRST update error has to do with IE, because the point at which it crashes is during the installation of "Cumulative Security Update for Internet Explorer 9" I don't seem to be able to remove IE (it's permanently built into Windows 7?). When trying to make sure my IE is up-to-date and trying to install it from Microsoft... the installer doesn't run because "a more recent version of IE is already installed," so I don't know what more I can do to ensure compatibility with IE. Could this be some incompatibility issue with Windows 8 that will get ironed out in the coming days?

 

The SECOND error occurs, when trying to apply the second update only, "Update for Windows 7 for x64 Systems (KB2731771)".. I don't know what else to try for applying the updates and avoiding the errors. Any other suggestions or context would be great.

 

Thanks!

Edited by Springbreakbox

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