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BlksnshN

7 beep error code

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Hello,

 

I have a Dell Inspiron M5010 Laptop that I am experiencing some major problems with.

 

Wednesday night, everything worked fine with no problems at all. Then the next morning I hit the power button to start it up but saw only a black screen and heard 7 short beeps.

 

I've been online and from what I can tell this code means that the motherboard has gone bad. I have the ability to change the motherboard on my own, however, I don't want to spend the $200 dollars to do so and have it not fix the problem as funds are quite tight right now.

 

Any insight into this issue would be appreciated.

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The Dell Inspiron setup manual states that the 7-beep code indicates processor failure.

Edited by TomGL2

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The Dell Inspiron setup manual states that the 7-beep code indicates processor failure.

 

I read that it can be either but that it's much less likely to be the processor than the board itself.

 

Anyone know how I can be sure which one it is?

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Best way to tell is if you have a known working spare CPU to test the board with, or vice versa, mobo to test the CPU with... Otherwise a trip to the shop to test the two components would be likely.

 

Just my opinion...

 

 

 

 

:geezer:

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Best way to tell is if you have a known working spare CPU to test the board with, or vice versa, mobo to test the CPU with... Otherwise a trip to the shop to test the two components would be likely.

 

Just my opinion...

 

 

 

 

:geezer:

 

I have one CPU, but I don't think it is compatible as it is an Intel and the one I'm having problems with is an AMD.

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I have one CPU, but I don't think it is compatible as it is an Intel and the one I'm having problems with is an AMD.

 

Nope! Shot down in flames on that one...maybe one of the other guys here could tell you how to test the board's voltage to the CPU socket...lessee, "Guys, oh guys..."

 

 

 

 

:geezer:

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Nope! Shot down in flames on that one...maybe one of the other guys here could tell you how to test the board's voltage to the CPU socket...lessee, "Guys, oh guys..."

 

 

 

 

:geezer:

 

Didn't think so.

 

I think I've learned my lesson to never touch a Dell again. This thing was just 1 month past the warranty when it died.

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More than likely it is the motherboard that's died or has problems. CPU's rarely fail unless we overvolt them... :rolleyes:

 

One of the "guys" found this: http://en.community....t/19410270.aspx

 

edit: if it's still under warranty, I'd send it back in a huge hurry. ;)

 

 

 

 

:geezer:

 

It's past warranty by about 1 month.

 

Thanks for the link. That's one of the threads I had read that leads me to believe it is the MB.

 

I'm tossing around the idea of just scrapping this thing and picking up an entry level desktop that can be upgraded in the future.

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It's past warranty by about 1 month.

 

Thanks for the link. That's one of the threads I had read that leads me to believe it is the MB.

 

I'm tossing around the idea of just scrapping this thing and picking up an entry level desktop that can be upgraded in the future.

 

Well it figures that the warranty is up. :yup: Why not build your own desktop, we can help with that...post up what you think you'd like over in the O/C forum...> http://forums.pcpitstop.com/index.php?/forum/10-custom-pcs-case-mods-overclocking/

 

 

 

 

:geezer:

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Well it figures that the warranty is up. :yup: Why not build your own desktop, we can help with that...post up what you think you'd like over in the O/C forum...> http://forums.pcpits...s-overclocking/

 

 

 

 

:geezer:

 

I would love to do that but I think it would be a bit too pricey at the moment and I kind of need something soon. So I was looking at this PC because the review says it's easily upgraded. I figure a new PSU, Graphics card, and a couple sticks of RAM should make this thing run really nice. I figured I could use my HDD and Blu Ray as external drives if I picked up a couple cases.

 

I can pick up a reman for around 300.00

 

http://www.pcmag.com...,2370315,00.asp

Edited by BlksnshN

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Seems that there are a lot of Dell's with this problem. Contact Dell and ask very nicely if they will extend your warranty, If you get someone who's in a good mood and because they know there's an issue with this board...They might warranty it for you. It won't hurt to ask, the most they will do is say no

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What you buy on ebay generally has no warranty after 30 days. Be sure if you want to buy from there that you ask about warranty and I would only select from a list specified as "New". Also make certain that the seller has a 100% satisfaction rating.

 

 

 

 

:geezer:

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What you buy on ebay generally has no warranty after 30 days. Be sure if you want to buy from there that you ask about warranty and I would only select from a list specified as "New". Also make certain that the seller has a 100% satisfaction rating.

 

 

 

 

:geezer:

 

That one is stated as new with a 3 year warranty on cpu, motherboard, and hard drive with a lifetime warranty on memory. They also have 100% feedback.

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odds are pretty good that you'll need the exact same board to fit in the lower half of the laptop case, so in stating that ....you will not need to replace your windows

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Hi BlksnshN,

My name is Krishna and I work for the Social Media and Community Team at Dell. Please send me a direct message with your service tag number and I would be happy to look into this for you.

 

Regards,

Dell-Kris K

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Hi BlksnshN,

My name is Krishna and I work for the Social Media and Community Team at Dell. Please send me a direct message with your service tag number and I would be happy to look into this for you.

 

Regards,

Dell-Kris K

 

What's the consensus on this issue Krishna, is Dell extending the warranty to cover the issue on the M5010 lappy?

 

:) Y

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Hi

 

My name is SUBHANKAR & I work for the Social Media and Community Team at Dell. It appears to be an issue with the processor however the possibility of failure of mother board cant be ruled out. Would request you to please get that checked

 

Hope that would take care of your concern.

 

Thanks,

DELL-Subhankar S

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It has been confirmed by dell that it was the motherboard that was causing the problem.

 

Thanks to Krishna, this issue has been taken care of free of charge.

Edited by BlksnshN

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