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rapido

Need Some Help.. computer shuts down with out an error...

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ok i have like 3 days with my problem, and i tried everything and nothing works... i disconnected the computer from the power cord and connected it back again didnt work,check the cooling fans for dust it was clean,did a virus scan no viruses found, did system restore didnt work,did SYSTEM RECOVERY didnt work, none of the things i did could solve my problem!! but the weird thing the computer doesnt shut down in SAFE MODE... dont know why, can some one help out??? HERES THE LAST PC PITSTOP TEST I DID... http://www.pcpitstop.com/betapit/sec.asp?c...;report=Summary

Edited by rapido

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brand new?? take it back and get a replacement.

 

it sounds like a cooling problem with the cpu shutting itself down.

 

but it's brand new so don't waste time getting it fixed or anything just tell them straight you want a new one or your money back.

 

 

:b33r:

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even a couple of months old i'd still take it back to the seller.

 

shutting down after only being on a minute could be a number of hardware related problems.

 

like power supply or cpu.

 

how long will it stay on in safe mode??

 

 

:b33r:

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even a couple of months old i'd still take it back to the seller.

 

shutting down after only being on a minute could be a number of hardware related problems.

 

like power supply or cpu.

 

how long will it stay on in safe mode??

:b33r:

 

When it shutsdown, do you get a message that says "Computer is shutting down in 30 seconds, please save all your information"

 

Because, all you have to do it go to Start > Run > CMD > and Type Shutdown -a

 

I think you should post a Hijackthis log so we can be of more help. Hijackthis can be found here: http://download.cnet.com/Trend-Micro-Hijac...4-10227353.html

 

 

Good luck,

 

XPS

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I think you may have a virus or somthing i cant really remember but i think you will find its got somthing to do with the host princess service or somthing along them lines automaticly shutting down your pc.

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Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 9:03:11 AM, on 6/18/2009

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v7.00 (7.00.6001.18248)

Boot mode: Normal

 

Running processes:

C:\Windows\MHotKey.exe

C:\Program Files (x86)\Northstar\SmartCopy\SmartCopy.exe

C:\Program Files (x86)\Northstar\SmartLauncher\SmartLauncher.exe

C:\Program Files (x86)\Java\jre6\bin\jusched.exe

C:\Program Files (x86)\Internet Explorer\ieuser.exe

C:\Windows\CNYHKey.exe

C:\Windows\ChiFuncExt.exe

C:\Windows\ModLedKey.exe

C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.gateway.com/rdr.aspx?b=ACG...amp;m=lx6810-01

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.gateway.com/rdr.aspx?b=ACG...amp;m=lx6810-01

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.gateway.com/rdr.aspx?b=ACG...amp;m=lx6810-01

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.gateway.com/rdr.aspx?b=ACG...amp;m=lx6810-01

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=userinit.exe

O1 - Hosts: ::1 localhost

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [LchDrvKey] LchDrvKey.exe

O4 - HKLM\..\Run: [LedKey] CNYHKey.exe

O4 - HKLM\..\Run: [P2Go_Menu] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"

O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - Global Startup: SmartCopy.lnk = C:\Program Files (x86)\Northstar\SmartCopy\SmartCopy.exe

O4 - Global Startup: SmartLauncher.lnk = C:\Program Files (x86)\Northstar\SmartLauncher\SmartLauncher.exe

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O13 - Gopher Prefix:

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Unknown owner - C:\Windows\system32\agr64svc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)

O23 - Service: Empowering Technology Service (ETService) - Unknown owner - C:\Program Files\GATEWAY\Gateway Recovery Management\Service\ETService.exe

O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\Gateway Games\Gateway Game Console\GameConsoleService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

 

--

End of file - 7032 bytes

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