Jump to content
Sign in to follow this  
greasyfork13

PLEASE HELP! my cpu wont play sound

Recommended Posts

ok heres whats going on. this morning i woke up to play a little rs and soldier front with my buddies before church. my cpu has been running great lately. well this morning when i got on soldier front i realized i didnt have any sound. i thought that maybe my parents had just plugged the speakers in the wrong jack or something so i turn the cpu around and unplugg them and plugg them back in. everything seemed fine but still no sound. so now all day i and my parents have been trying to restore the sound to our cpu but so far no luck. ive looked for drivers and there seems to be no hope. my mom isnt very patient so probably not too long from now she will be strongly persuaded to just restart our cpu to factory settings and then ill have to start from scratch and reinstall everything. i REALLY do not want this to happen. someone please help. heres an overview of my cpus specs. i do have xfire if anyone else does and i will be on for the next couple of hours and keep it logged in. my xfire username is greasyfork13. now for the specs.

Manufacturer : SYX

Mainboard : Foxconn 651M03

Bios : Phoenix Technologies, LTD

Chipset : SiS 651

Physical Memory : 1280 MB DDR-SDRAM

sound stuff:

Device Audio : SiS7012 Audio Codec

Audio Playback : Realtek AC97 Audio

Audio Playback : Microsoft Sound Mapper

Audio Recording : Realtek AC97 Audio

some other stuff:

Operating System : Microsoft Windows XP Home Edition 5.01.2600 Service Pack 3

im putting my faith in you guys, please dont let me down. :hammer:

Share this post


Link to post
Share on other sites

First check the device manager and see if there are any problems, the device manager can be found under the control panel under the system icon.

 

if you or don't find a problem go here take and post the test results back here to this thread

 

http://www.pcpitstop.com/pcpitstop/

Share this post


Link to post
Share on other sites

ok i looked at that and there didnt appear to be any problems. when i run the test though it will get to a certain point and then an error will come up and will close down my internet explorer. i tried the whole update the driver thing and i rolled it back and restarted my cpu and still nothing.

Share this post


Link to post
Share on other sites

At what point does your machine shut down and what is the error ?

 

take a screen shot if your able just hit the print screen button on your keyboard and then open paint then edit then paste.

 

The image will be to big to post, you will need a host for a link like

image shack.

 

Right now i am guessing a virus, what are you using for virus protection and is it updated and have you run any scans with it or any other on line scans

Bear

Share this post


Link to post
Share on other sites

ok, it says that internet explorer had an error occur when running the following add on. and that add on was, PCPitstiop3D.dll. it stopped on the 3D video test. i have avg. i keep it updated but havent scanned in a while so ill do that while trying other things from you all.

Share this post


Link to post
Share on other sites

just a thought but have you checked you haven't muted the sound or a fuse hasn't blown in the power supply plug to the speakers?. sometimes its the easy things we over look because we think there's a bigger problem.

 

and

 

:wp:

Edited by terry1966

Share this post


Link to post
Share on other sites

hmmm, i know where the power supply is but i wouldnt know where to find a fuse. the speakers are turned on and i wouldnt really know where to find a fuse in there either. ill see if i can upload some pics or somethin on to here. maybe that will help you all.

Share this post


Link to post
Share on other sites

if there's a light on, on the speaker then the fuse would be fine and its in the plug itself that goes into the wall socket(well it is in the uk) :lol:

Share this post


Link to post
Share on other sites

just a thought but have you checked you haven't muted the sound or a fuse hasn't blown in the power supply plug to the speakers?. sometimes its the easy things we over look because we think there's a bigger problem.

 

and

 

:wp:

 

 

So very true which brings me to this question, do you have head phones or other speakers you can try ?

 

edit and

Posted Image:wp:

Edited by Bear

Share this post


Link to post
Share on other sites

<table border="0" width="240" style="border: none; font-family: Myriad, Helvetica, Verdana, sans-serif;"><tr><td colspan="2" style="border: none;"><embed type="application/x-shockwave-flash" wmode="transparent" allowNetworking="all" src="http://w391.photobucket.com/flash/tagWidget.swf?mediaURL=aHR0cDovL2kzOTEucGhvdG9idWNrZXQuY29tL2FsYnVtcy9vbzM1Mi9ncmVhc3lmb3JrMTMvUGljdHVyZTYwMC5qcGc%3D" width="240" height="320"/></td></tr><tr valign="middle"><td align="left" style="border: none;"><img border="0" src="http://pic.photobucket.com/tagWidget/see_more.gif"/></td><td align="right" style="vertical-align: middle; border: none;"><a href="http://photobucket.com/tagging/" style="vertical-align: middle; text-weight:bold; color: #0000CC; text-decoration: none;" target="_blank"><img border="0" src="http://pic.photobucket.com/tagWidget/tag_images.gif"/></a></td></tr><tr><td align="left" colspan="2" style="border: none;"><a href="http://photobucket.com/images/the+sound+cords/" style="color: #0000CC; text-decoration: none;" target="_blank">the sound cords</a></td></tr></table>

thats the back

 

<table border="0" width="320" style="border: none; font-family: Myriad, Helvetica, Verdana, sans-serif;"><tr><td colspan="2" style="border: none;"><embed type="application/x-shockwave-flash" wmode="transparent" allowNetworking="all" src="http://w391.photobucket.com/flash/tagWidget.swf?mediaURL=aHR0cDovL2kzOTEucGhvdG9idWNrZXQuY29tL2FsYnVtcy9vbzM1Mi9ncmVhc3lmb3JrMTMvUGljdHVyZTYwMS5qcGc%3D" width="320" height="240"/></td></tr><tr valign="middle"><td align="left" style="border: none;"><img border="0" src="http://pic.photobucket.com/tagWidget/see_more.gif"/></td><td align="right" style="vertical-align: middle; border: none;"><a href="http://photobucket.com/tagging/" style="vertical-align: middle; text-weight:bold; color: #0000CC; text-decoration: none;" target="_blank"><img border="0" src="http://pic.photobucket.com/tagWidget/tag_images.gif"/></a></td></tr><tr><td align="left" colspan="2" style="border: none;"><a href="http://photobucket.com/images/where+the+sound+thing+goes+in/" style="color: #0000CC; text-decoration: none;" target="_blank">where the sound thing goes in</a></td></tr></table>

thats the inside of cpu

 

<table border="0" width="320" style="border: none; font-family: Myriad, Helvetica, Verdana, sans-serif;"><tr><td colspan="2" style="border: none;"><embed type="application/x-shockwave-flash" wmode="transparent" allowNetworking="all" src="http://w391.photobucket.com/flash/tagWidget.swf?mediaURL=aHR0cDovL2kzOTEucGhvdG9idWNrZXQuY29tL2FsYnVtcy9vbzM1Mi9ncmVhc3lmb3JrMTMvUGljdHVyZTU5OS5qcGc%3D" width="320" height="240"/></td></tr><tr valign="middle"><td align="left" style="border: none;"><img border="0" src="http://pic.photobucket.com/tagWidget/see_more.gif"/></td><td align="right" style="vertical-align: middle; border: none;"><a href="http://photobucket.com/tagging/" style="vertical-align: middle; text-weight:bold; color: #0000CC; text-decoration: none;" target="_blank"><img border="0" src="http://pic.photobucket.com/tagWidget/tag_images.gif"/></a></td></tr><tr><td align="left" colspan="2" style="border: none;"><a href="http://photobucket.com/images/where+the+sound+thing+goes+in/" style="color: #0000CC; text-decoration: none;" target="_blank">where the sound thing goes in</a></td></tr></table>

close up of where the cords plug into

Share this post


Link to post
Share on other sites

Ok isee you have on board sound (built into the motherboard)

 

With your parents ok try this open the device manager and find the sound vid and game controlers click on the plus sign there should be several items there one will be marked Ac97 audio control or something to that effect right click it and select remove then yes when your asked if your sure and re-boot.

 

Windows will see it as new and will re-install the drivers.

 

 

in that list should also be

 

Audio drivers

Vid codecs

media control devices

and so on

Share this post


Link to post
Share on other sites

ok i dont see a "remove" but i do see disable and uninstall. should i click uninstall?

 

 

yep thats it but wait till the scan finishes and we work on getting what ever virus's removed first

Share this post


Link to post
Share on other sites

win32/Themida from what i've been able to find out after a quick google is "Themida is a commercial packer using kernel rootkit technology" and not easy to remove so you'll probably have to go visit the virus part of the pit and start a topic there. :(

 

and yes uninstall is what bear wants you to do. :tup:

Share this post


Link to post
Share on other sites

i need to go but i see terry is here and he is more than capable of helping you and i am sure others will be along as well.

 

back in a bit

 

Bear

Share this post


Link to post
Share on other sites

its bout 10:35 here and my mum is already nagging me to go to bed but i think were near done. ill be up tomorrow if we cant get it tonight. but this is whats going on. i turned the cpu back on andd the installing new hardware thing came up and showed the ac'97 or whatever so i clicked it and it popped up and then it said to put in a cd or install it from some file i forgot the path. so i clicked it and it wouldnt work but just kept making this beeping noise. so i clicked cancel and it cancelled out and then i brung up my media player and tried to play a song and it said there was a problem with my sound device so i guess iu need tro figure out a way to get this thing installed and running. any advice?

Share this post


Link to post
Share on other sites

open device manager where you just uninstalled the device and you should see it with a yellow error marker.

 

just right click on it and click update driver a popup appears asking if windows can connect to the web to search for the driver click yes this time only then click next and then it will say install driver automatically say yes and click next and it should find and install the driver for you. :tup:

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×