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brianj

microsoft works 7.0 unable to open word processing

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I HAVE A MAJOR PROBLEM AT THE MOMENT, CAN ANYONE HELP.

I AM UNABLE TO GET ALL OF MICROSOFT WORKD 7.0 TO OPEN.I CAN OPEN THE SPREEDSHEET AND CALENDER FUNCTIONS BUT MY DELL 5150 FREEZES UP WHEN I TRY TO OPEN THE WORD PROCESSING ELLEMENT.WHEN I CONT,ALT DELETE OUT OF THE PROGRAMM THE MESSAGE I GET IS NOT RESPONDING.

I HAVE RUN AN ERROR REPORT AND IT CONFIRMS I HAVE A HANGING APPLICATION. I DONT KNOW WHAT TO TRY NEXT, LET ME TELL YOU WHAT I HAVE TRIED SO FAR.

A. I HAVE TRIED TAKING THE PROGRAMM OFF AND RE LOADING, STILL THE SAME.

B. I HAVE TRIED TO LOAD MICROSOFT WORKS 8, UNABLE TO OPEN ANY PART ON THIS PROGRAMM.REMOVED AND RE LOADED 7.0.

C I HAVE TRIED SAFE MODE (F8) AND CAN GET IT ALL TO WORK BUT WHEN I TURN OFF AND RELOAD TO NORMAL STILL SAME PROBLEM.

D I HAVE TRIED TO TURN COMPUTER BACK BUT STII NO JOY.

I KNOW THE PROGAMME IS IETHER MISSING S LINK/PATH OR SOMETHING IS BLOCKING IT.

E I HAVE TRIED TO TURN OFF ALL MY SECURITY FEATURES, STII NO JOY.

I AM CONSTANTLT CHECKING FOR UPDATES AND TO DATE I AM MISSING NO UPDATES 9I MAY HAVE DOWNLOADED AN UPDATE WHICH COULD BE BLOCKING, I JUST DONT KNOW.

 

HAS ANYONE EXPERIENCED THIS PROBLEM AND CAN HELP ME PLEASE.

 

MANY THANKS

BRIANJ

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There's always www.openoffice.org

 

I'd give MSConfig a look-see. Safe mode's very nature is to load as little as possible drivers/software to ensure bare minimum functionality, which makes it somewhat ideal for troubleshooting. I'd run MSConfig, and disable anything running that ya don't need.

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Do you have Microsoft Word already on your system? If you do..MS Works don't play well with Word...especially Word 2002. I think there is a patch available from Microsoft for the Works/Word problem. I'll see if I can find it.

 

 

Found it. linky

 

This may not be your problem...but I do know Word and Works don't play well together...at least not on 2 of my systems.

Edited by Signman

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:wp:

 

Moving this to user to user help.

 

Do you have a CD or other option to do a reinstall of MS Works?

 

thanks for the reply sorry for delay been away recently.I

do have the cd for works 7.0 and works 8.0.

I have tried uninstalling and reloading without solving the problem, even when I have tried loading works 8.0

I cand open any of the system.

 

thanks brian

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