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Bruce

Dells sagging sales

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Dell Gives Desktop Linux Its 'Full Attention'

 

In an attempt to boost its sagging fortunes, Dell, one of the leading PC makers in America, recently launched the Dell Idea Storm Web site to solicit ideas on how to get Dell back to the top. The most popular idea so far? Desktops with pre-installed Linux.

http://www.eweek.com/article2/0,1759,2097094,00.asp

 

Interesting isn't it that of all the requests they get, pre-installed Linux is at the top of the list, second on the list of requests was to dump Microsoft Works, and "trial versions of MS Office and pre-install Open Office.

 

And finally, the fourth most popular option was for Dell to offer a laptop with Linux pre-installed.

 

Interesting isn't it that Dell puts up a site asking what people want, and none of the requests are for Microsoft products, or options.

 

What will be the most interesting thing is to see if Dell is smart enough to give the people the things they want.

 

I think they won't, or if they do, it will be buried so deep on their web site it will be next to impossible to find, as their Linux options always have been in the past.

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Installing Open office would save them a ton of cash, and so would installing Linux. No more expensive licenses for the right to use Microsoft's products.

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Saving themselves money isn't the issue so much as regaining market share and increasing sales is.

 

While Dell has been consistently loosing market share, HP posted a 26% sales increase.

 

26% is a huge increase.

 

Paying attention to and giving people what they want is the best way to increase sales.

 

Loading up computers with tons of "trial applications" that expire leaving customers with space consuming garbage and annoying pop ups to buy the software, is not what people want.

 

Giving them operating systems, and software that works, and continues to work is what they want.

 

Stop pandering to the companies that pay them to include this temporary soon to expire vaporware/shareware/junk and start pandering to the customers wants and needs and they will sell more computers.

 

They are after all in the business of selling computers.

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If they do this, I applaud them. It's about time someone listened to the customers. I still don't like Dell Desktops for their shoddy quality, but that's of no concern to me, since I build my own.

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Dell was one of those big box computer mfg's. that sold their soul to Microsoft when they agreed to install Windows and never let a computer leave the factory without an o/s installed.

Plus they went overboard with the exclusive content garbage and shot themselves in the foot!

 

Dell computers work very well once you get rid of Windows! :P

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Bruce, don't you think Dell is so deep under the covers in bed with Microsoft that it will be hard to extract themselves?

 

Is HP offering the choices you have mentioned? I have yet to see an HP that wasn't loaded with crapware. Must be more to it than that, I think.

 

:)

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Dell needs to start charging these companies who want to pre-install their crap on Dell's computers, more money per application per computer, or (preferably) dump them altogether. Every time someone buys one of these off the shelf computers they're weighted down with some of the most rediculous and unnecessary crapware imaginable. I'd say Dell should clean up the crapware and advertise a nice clean machine.

 

Offering Linux is a plus, but I wouldn't just altogether replace Windows with Linux, people know Windows, they don't know Linux. For Dell to replace Windows with Linux would scare alot of people away, people are afraid of what they don't understand.

 

Dells without an operating system pre-installed would appeal to the geeks (and is a nice option to offer I might add) but not to the mainstream PC users, and the mainstream PC users (push the power button and go online) are more than likely where most of Dells money comes from.

 

It's sad that Microsoft dictates which operating system gets installed on these off the shelf computers. Dell needs to break the chains that bind them. -kd5-

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i really wish they would bring back the "budget" basic line they had for maybe 4 months. they pulled it QUICK when they probably couldn't keep up w/ orders for the laptops they were letting go at 200 and under w/ coupons. it's very hard pressed to find a decent used laptop for that price

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I still don't like Dell Desktops for their shoddy quality

You want shoddy quality, buy an emachines. -kd5-

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Retail HP's are indeed loaded with crap when Windows is the operating system.

 

However they have 2500+ employees dedicated to open source projects.

 

HP also sells Linux computers, servers, workstations, laptops, services, they support Linux on their printers, scanners, Office Jet, Lazer printers, and consumer level all in one products.

 

HP has so much Linux information, support, services that are easy to find that I couldn't even begin to list them all. Here are a few that I dug up in a matter of a minutes time.

 

http://h71028.www7.hp.com/enterprise/cache...-0-0-0-121.html

 

http://h71028.www7.hp.com/enterprise/cache...-0-0-0-121.html

 

http://h20331.www2.hp.com/Hpsub/cache/2865...-0-225-121.html

 

http://hplip.sourceforge.net/

 

http://h71028.www7.hp.com/enterprise/cache...-0-0-0-121.html

 

http://h71028.www7.hp.com/enterprise/cache...-0-0-0-121.html

 

http://h71028.www7.hp.com/enterprise/cache...-0-0-0-121.html

 

http://h41087.www4.hp.com/solutions/admini...ts_mandriva.htm

 

http://h71028.www7.hp.com/enterprise/cache...-0-0-0-121.html

 

http://h10018.www1.hp.com/wwsolutions/novell/index.html

 

http://h71028.www7.hp.com/enterprise/cache...-0-0-0-121.html

 

That is support for alternative operating systems. While you won't find them on store shelves, I personally don't think it will be long before you do.

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Just to clarify, When you say "Interesting isn't it that of all the requests they get, pre-installed Linux is at the top of the list, second on the list of requests was to dump Microsoft Works, and "trial versions of MS Office and pre-install Open Office.

 

And finally, the fourth most popular option was for Dell to offer a laptop with Linux pre-installed.

 

Interesting isn't it that Dell puts up a site asking what people want, and none of the requests are for Microsoft products, or options. "

 

you mean in response to the Dells Idea Storm Website. Not just requests to Dell period? Right? It would be much easier to skew something like that.

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Yes I am referring to the Dells Idea Storm Website.

 

I certainly am not trying to skew anything.

 

That is after all what this thread is about is the fact that Dell created a specific site asking for Ideas to help them increase their lagging sales.

 

So far overwhelmingly the responses on that site have been Linux Desktops, OpenOffice, Linux Laptops.

 

You are of course welcome to go there and tell them you want Windows Vista with all the expensive to buy, time limited software they can cram into it.

 

BTW, I didn't make up the results :rofl3: I am just posting the story, you can go to the site and see the results for yourself.

 

http://www.dellideastorm.com/

 

Linux Laptop is now the third most asked for.

Edited by Bruce

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No, I wasn't saying you were trying to skew anything and I don't know why I would ask for limited time software. Im just making sure I understand your post. I also understand that it wouldn't take much to have people interested in Linux and open source mount a intentional effort to send in suggestions for Linux and opensource software. I'm not saying they did. I'm just saying that would be possible and could infact cause the information Dell gets to be skewed.

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No I think it comes down to asking for what is not offered.

 

It seems kind of a moot point for someone say we need windows pre-installed on computers :lol: doesn't it?

 

I would have though the number one most prevalent request would be no more trial limited junk, offers, Norton, MS Office and links to MSN, AOL, Netzero....... all over the computer. many of those things are extremely hard for the average user to get rid of, and border on being malware in my opinion because of that difficult uninstall, and persistent nagging to purchase the product.

 

However much to my surprise that is way down on the list, instead it seems people don't want any of it to begin with.

 

AS for your suggestion about the open source community hitting the site in great numbers, well that would make sense wouldn't it, as they have been asking for a long time for pre-installed Linux on the mainstream major brands for a long time.

 

So if that is the most demanded thing then it certainly doesn't surprise me. As soon as the story gets slashdoted and I am sure it will, then........................ :laughing:

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It's a good iodea...but will you then get open source folks demanding different linux distro's?

Will dell have to decide which one to go with, cuz no matter which one they go with....somebody isn't going to happy with that choice

I think if they went back with english speaking support, they would see sales improve too

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I would imagine Novells SLED, and RedHat would be the best options, however RedHat isn't a "desktop" company. Novell on the other hand is focusing very hard on the desktop with it's SLED products and openSUSE.

 

SLED = SuSE Linux Enterprise Desktop

 

Novells SLED offers real support, where openSUSE only offers installation support.

 

If Dell wants to have support for an OS on their desktop Novell would be the wise choice.

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I would imagine Novells SLED, and RedHat would be the best options, however RedHat isn't a "desktop" company. Novell on the other hand is focusing very hard on the desktop with it's SLED products and openSUSE.

 

SLED = SuSE Linux Enterprise Desktop

 

Novells SLED offers real support, where openSUSE only offers installation support.

 

If Dell wants to have support for an OS on their desktop Novell would be the wise choice.

 

That is true, but seeing how they make their own hardware all it would take is for them to open the drivers and most distros would package it with modules to support it out of the box.

 

Novell seems like a good choice because of Novells support options, corporate compatibility, works well on desktop and server side.

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That is "hardware" support tito.

 

Support isn't about the hardware, it is about the shmuck who calls support to set up an email account because they can't, or the lady who calls because she can't find the pictures that she just downloaded from her camera..................

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That is true, but seeing how they make their own hardware all it would take is for them to open the drivers and most distros would package it with modules to support it out of the box.

 

 

 

I don't really think Dell makes their own hardware, they buy it from any manufacture that's selling it for the lowest price and then they slap their name and driver on it. Dell's printers are made by Lexmark and I know that their monitors are from someone else too

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I'd rather have a computer that has a basic OS install, one without all the "extras" on it. Who's to say that they won't do that with a Linux distro?

 

When I bought my Dell laptop last year, the first thing I did was a complete re-install of the OS. I wish Dell would have given me the option to save the money I had to spend for the OS that I didn't use.

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Guest badbinary

i just want the option of buying the computer without an operating system. i don't care if it comes preinstalled, i don't want to pay for it if i'm not going to use it.

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That is "hardware" support tito.

 

Support isn't about the hardware, it is about the shmuck who calls support to set up an email account because they can't, or the lady who calls because she can't find the pictures that she just downloaded from her camera..................

 

Good point, didn't think about that.

 

Dell charges extortionate amounts for software support though, I don't know anyone that would do it. More likely a friend or local business would take care of it.

 

 

The reason I want them to start shipping Linux is so I can vote with my wallet.

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Retail HP's are indeed loaded with crap when Windows is the operating system.

 

However they have 2500+ employees dedicated to open source projects.

 

HP also sells Linux computers, servers, workstations, laptops, services, they support Linux on their printers, scanners, Office Jet, Lazer printers, and consumer level all in one products.

 

HP has so much Linux information, support, services that are easy to find that I couldn't even begin to list them all. Here are a few that I dug up in a matter of a minutes time.

 

http://h71028.www7.hp.com/enterprise/cache...-0-0-0-121.html

 

http://h71028.www7.hp.com/enterprise/cache...-0-0-0-121.html

 

http://h20331.www2.hp.com/Hpsub/cache/2865...-0-225-121.html

 

http://hplip.sourceforge.net/

 

http://h71028.www7.hp.com/enterprise/cache...-0-0-0-121.html

 

http://h71028.www7.hp.com/enterprise/cache...-0-0-0-121.html

 

http://h71028.www7.hp.com/enterprise/cache...-0-0-0-121.html

 

http://h41087.www4.hp.com/solutions/admini...ts_mandriva.htm

 

http://h71028.www7.hp.com/enterprise/cache...-0-0-0-121.html

 

http://h10018.www1.hp.com/wwsolutions/novell/index.html

 

http://h71028.www7.hp.com/enterprise/cache...-0-0-0-121.html

 

That is support for alternative operating systems. While you won't find them on store shelves, I personally don't think it will be long before you do.

 

HP business computers never come with crap on them... and you can also choose linux or freedos B)

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Guest badbinary

 

HP business computers never come with crap on them... and you can also choose linux or freedos B)

 

 

 

 

same with dell. i have a feeling that gateway is probably similar.

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