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trishh

Cant OPEN INTERNET OPTIONS Please Help

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Hi all, I am new here, and I am having BIG problems

 

I cant open Internet Options and I cant download anything, just wont start. Does any one know what I can do. I tried using the scan from this site but could not download it. The page said to open Internet Options and I cant. Please help me :pullhair:

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:wp:

 

I'm moving this to User to User Help.

 

Are you running Windows XP? How long has the problem been around? Have you tried a Windows System Restore to a point prior to when the problem began?

 

Have you scanned for malware? Are you able to download the control? http://www.pcpitstop.com/spycheck/scan.asp

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Hi

 

I am running Windows XP. I have done system restore and no luck. I cant download from PC Pitstop scan. I have scanned my computer. I also have no toolbars on the IE Page, No favourites, history or Tools menu, does this have anything to do with it. The are just gone, I cant find them

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This type of thing is usually caused by virus/adware.

 

This involves use "REGEDIT"

Be very careful, and make a back up first.

Save it to your documents or desk top.

 

 

1. Start -> Run

2. Type regedit and click "OK"

3. Scroll to the top and double-click the HKEY_CURRENT_USER folder

to open it.

4. Under HKEY_CURRENT_USER, double-click Software.

5. Under Software, double-click Policies.

6. Under Policies, double-click Microsoft.

7. Under Microsoft, double-click Internet Explorer. If you don't

see Internet Explorer, skip to step 10.

8. Under Internet Explorer, double-click Restrictions. If you don't

see Restrictions, skip to step 10.

9. You should see a key called NoBrowserOptions, with the value 1.

Hold down the right mouse button over NoBrowserOptions to display a

menu. Choose "Delete" from that menu and confirm. If you don't see

NoBrowserOptions, skip to step 10.

10. Repeat steps 1-9, but this time start with HKEY_LOCAL_MACHINE

instead of HKEY_CURRENT_USER

Edited by RAH

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This type of thing is usually caused by virus/adware.

 

This involves use "REGEDIT"

Be very careful, and make a back up first.

Save it to your documents or desk top.

1. Start -> Run

2. Type regedit and click "OK"

3. Scroll to the top and double-click the HKEY_CURRENT_USER folder

to open it.

4. Under HKEY_CURRENT_USER, double-click Software.

5. Under Software, double-click Policies.

6. Under Policies, double-click Microsoft.

7. Under Microsoft, double-click Internet Explorer. If you don't

see Internet Explorer, skip to step 10.

8. Under Internet Explorer, double-click Restrictions. If you don't

see Restrictions, skip to step 10.

9. You should see a key called NoBrowserOptions, with the value 1.

Hold down the right mouse button over NoBrowserOptions to display a

menu. Choose "Delete" from that menu and confirm. If you don't see

NoBrowserOptions, skip to step 10.

10. Repeat steps 1-9, but this time start with HKEY_LOCAL_MACHINE

instead of HKEY_CURRENT_USER

 

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Hi, Thanks

 

Just tried that but there is NO Internet Explorer in HKEY.LOCAL or HKEY_CURRENT_USER. WOW I think I really have broken it this time. It seems to be a lot of little things, I have just discovered I cant cut and paste either.

 

Any other suggestions would be greatly appreciated.

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do you have your xp disk

you could do a repair with the disk

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can you borrow one with same version

and product key

you wont lose any data

but you will have to update from microsoft

Edited by mme

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DL Belarc Advisor and run

 

It will create a file, here "c:\program files\belarc\advisor\system\tmp\(COMPUTERNAME).html "

scroll down and the CD code will be listed.

Copy it down.

 

If you can get hold of a CD, you can use this code to repair/install

 

Here's one guide to how:

http://www.programmerworld.net/win/repair_xp.php

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