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OK, I'm a really big newb at this...

 

This is something that has been bugging me since I got broadband last Christmas. The modem always plays up. I gave in trying to fix it (didn't take long as I don't know much about internet connections :P) so I had to settle with on-and-off connections.

 

When we got a second computer (for me, in my room) we had to get a wireless router to connect the two computers together. Unfortunately, it took weeks to realise that both the modem and the router had the same IP address, and we were struggling to find a source to the problem.

 

Eventually I fiddled around with IP addresses and somehow, miraculously, it worked. Then I found out that both computers had the same IP address as well...:rolleyes:

 

I don't even remember how I did it, but eventually things ended up working. I hadn't changed a setting on the router/modem since May this year...until now. I purchased a 512 stick of ram for both computers, and installed both of them today. I hadn't really thought about it, but after unconnecting and reconnecting everything, the IP addresses must have been reset or something.

 

Now I can only get internet access on the family computer, which is a really big pain because I have several school-related things I need to complete over the next couple of days and I need that time on a computer. The rest of my family also needs time.

 

If anyone has any idea how to help, I'll give you any information you need, just please help me get this thing working again. Just remember to spell out everything so I can work out what I need to do. :)

 

My Modem: Dynalink RTA100+ Router/Modem

Router: Netgear WGR614

 

EDIT: I was never able to actually get both computers networked, the only thing I could access from the other computer was the internet.

 

with regards

Edited by Champion_Munch

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Hey Munch,

 

I always enjoy seeing ya around the Pit, and have missed posting to you.

 

I'm not clear what you want to accomplish here beyond getting both computers to access the internet.

File and Printer Sharing? (caution: http://security.uchicago.edu/windows/netbios/index.shtml)

 

No. You probably just want to get internet access back for your own computer in your room.

 

I use Linksys Router for up to 4 computers at my home. My own, my son's and a couple that I'm working on at any one time. Your Netgear WGR614 will obviously be different i detail, but likely work about the same as mine overall.

I've had the same difficulty of disruption of access when I shut-off, or unplug either modem or router, from time to time.

 

When your home setup losses internet access to one or both computers, use the Router Setup CD, as if you are doing a fresh, first-time setup. Pop in the setup disk into the "first" computer (probably the one downstairs) and allow the setup to configure the Router and establish the internet connection for that computer.

 

The Setup dialogue from the Setup CD will then move on to "setup 2nd computer".

I've found that any disruption of access via the Router requires me to walk through the setup for the "first" computer, but after that access is established, the other computers all obtain access without any further setup nonsense.

 

I walk through this about once every couple of months. I hate it when it happens but using the Setup CD takes only about 20 minutes tops.

 

I really haven't told you anything here. Nothing technical. No IPCONFIG stuff or anything.

 

Just let the Netgear WGR614 Setup CD run you through the Router configuration steps at the "first" computer. I'll bet that's all it'll take.

 

Best Regards

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Thanks Doug. :)

 

When your home setup losses internet access to one or both computers, use the Router Setup CD, as if you are doing a fresh, first-time setup. Pop in the setup disk into the "first" computer (probably the one downstairs) and allow the setup to configure the Router and establish the internet connection for that computer.

The only problem with that is it doesn't work. That was the original problem we had when we got the router; you have to manually configure "stuff" to get things working because the router and the modem have the same IP.

 

This is the configuration I have on the "main" computer (not mine). It's actually a screenshot from several months ago when I originally got it working. I decided to save a screenshot in case I needed to use it again...but it doesn't seem to want to work this time. :(

 

Posted Image

 

BTW I'll probably be frequently the Pit less and less until exams are over at the end of this year....but don't count on it. :lol:

 

with regards

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Both of your computers will have the same "external" address, since it's all going out via the same modem connection.

 

Internally, the two computers will have different addresses.

Mine are

192.168.1.100,

192.168.1.200,

192.168.1.300,

etc.

 

I think the most important part is getting the "first" computer connected successfully through the router.

Sounds like you are getting good internet connectivity through the router, at the downstairs computer. Is that correct?

 

Perhaps you need to run the setup on your wireless card at the computer in your room. Just the wireless NIC drivers.

 

I know from experience that this is frustrating, and can be made all-the-more frustrating by somebody telling you to just run the setup, etc. Sorry. :(

 

 

 

Best Regards

Edited by dough

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I think the most important part is getting the "first" computer connected successfully through the router.

Sounds like you are getting good internet connectivity through the router, at the downstairs computer. Is that correct?

 

Yup. B) But when I removed the router I couldn't connect directly through the modem anymore (couldn't access the modem's IP either) ... :blink:

 

Perhaps you need to run the setup on your wireless card at the computer in your room. Just the wireless NIC drivers.

 

What drivers? The only drivers I remember installing on the computer upstairs were the drivers for the wireless receiver thingy.

 

The weird thing is...normally the (Belkin) wireless receiver-ma-jig usually shows up in the system tray with (red) for no receiveingness, and (green) for being connected - this is on my computer. But now when I boot it up there is nothing there. And when I try to open the utility via Start>Program Files, it doesn't launch. :huh:

 

I know from experience that this is frustrating, and can be made all-the-more frustrating by somebody telling you to just run the setup, etc. Sorry. 

Fear not, we could be getting somewhere here. :mrgreen:

 

with regards

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If the "first" computer is not getting connected, then your wireless won't get anything either. If the Modem connection is dead, then everything behind the router will be dead too. (repetative, I know)

 

For single-computer direct access via Modem, the first computer would log in using the login protocol associated with the DSL service you subscribe to. That is often a program of Efficient Networks called Enternet 300. Is that what you use.

 

So, using your Enternet 300 with the DSL CAT 5 plugged directly into the downstairs computer are you getting connection for the downstairs computer?

 

If so, then log on with that downstairs computer and then pop your Router configuration utility CD into the downstairs computer and let it walk through configuring the "first" computer. If that's the part that gets hung up, make sure you've entered your correct userid and password for DSL connection.

 

I really don't think you'll have to go through any manual stuff here.

I remember doing the manual stuff the first few times, but then I realized I could just let the Router configuration CD walk it through. Easier.

 

Doug

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If the "first" computer is not getting connected, then your wireless won't get anything either. If the Modem connection is dead, then everything behind the router will be dead too. (repetative, I know)

Not sure what you mean here....I used to be able to connect through the modem before I got the router....but now when I just tried it the other day without the router it doesn't work. Obviously it still works, just not by itself. :blink:

 

Someone I was talking said something about "brideging" between the two or something... :huh:

 

For single-computer direct access via Modem, the first computer would log in using the login protocol associated with the DSL service you subscribe to. That is often a program of Efficient Networks called Enternet 300. Is that what you use.

 

So, using your Enternet 300 with the DSL CAT 5 plugged directly into the downstairs computer are you getting connection for the downstairs computer?

Sorry, I'm begin a pain again but I didn't really get that. How can I find out this stuff?

 

If so, then log on with that downstairs computer and then pop your Router configuration utility CD into the downstairs computer and let it walk through configuring the "first" computer. If that's the part that gets hung up, make sure you've entered your correct userid and password for DSL connection.

I have tried that cd...but it hangs up because the router and the modem have the same IP. I guess the two IP's must have been changed at some time, which is why I have internet connection now. Is there anyway I can check? I'll try out the CD tomorrow arvo cos I get home from school early and I've gotta study for physics tonight. :mrgreen:

 

Thanks again. :)

 

with regards

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It seems to me that you're doing things the hard way. I'm using a Speedtouch router/modem unit, 510, which is permanently connected to internet. If power goes off, it just reconnects without requiring a PC to reinstall anything.

 

I have 3 PCs connected, one laptop via wireless using a Speedtouch 180 in g-mode with WPA. The PCs connect automatically with DNS being assigned by Speedtouch router. Also, there is no need to install any software, PC communicates with the Speedtouch 510 or 180 via internet address; eg 10.0.0.199

The addresses of the Speedtouch units can be changed if necessary.

 

I know this will cost money, but we're only talking about £100 max since you can now get combined wireless/router/modem. You also have the benefit of a hardware firewall for incoming attacks; you still need a firewall, Sygate, for outgoing protection.

Edited by roleo

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Thanks for the offer roleo, but I aint in any mood to be spendin' money. :lol: And I dunno what the price differences from over there and here are...

 

And the router I currently have provides enough protection (Sygate is another must-have too ;)).

 

with regards

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Alright guys, things are getting really bad. I tried using the Netgear installation CD to get this thing back up and running again like you suggested Doug. Only problem is, you have to have an existing internet connection to start it up. But the modem no longer has an internet connection by itself. :(

 

I tried reinstalling all the drivers for the modem, still no luck. And now once I reconnect the router again, the internet only lasts for about 10 seconds before I can no longer access it (although the LAN has full connection). It takes about 10 minutes before the internet actually starts running again, and when it does it does so very slowly (probably because of all the spyware and gunk on this computer. I’ve been over this in a couple of threads before that are still somewhat unresolved). I managed to type out this message by doing so in a word document, then copying and pasting it into the forum post text field. This is the fourth time I have tried “posting” the message on the site, but each previous time it kicks me off. 

 

I have also reinstalled all the wireless receiver drivers on the second computer, still without luck. I have actually spent about 30 minutes cleaning out ants (argh!!! :fear:) from my dad's computer's keyboard. I'll have to let everyone know to eat a little less around the comp from now on. :P:angry:

 

Is there anything anyone else can suggest, short of calling up my ISP (with which we have had little luck with in prior problems)?

 

with regards

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How about you drag your computer downstairs and connect the Modem. (you'll have to install the modem connection setup and login routine on your computer to enter the DSL username and password) Then configure the Router using your own computer on CAT5. Then configure the wireless, and drag you computer back upstairs. It won't matter that computer #2 has malware infection, since the router doesn't need access to a computer to configure itself, except when first installing.

You can then leave their computer to fall apart, or you can download security tools and manually downloaded updates for them and carry them to the downstairs computer on CD. Then be a hero by cleaning their computer! ..... again. :P

Edited by dough

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:lol: I guess it would be unfair to abandon them at this point.

 

That's a good idea actually....except that when my sisters get home from school (in about half an hour) they will want to use the computer. When they don't they'll be watching the new OC DVD's they bought, which will be loud es all hell. :P

 

Then my parents come home and I have to explain to them why I have a million computer parts blocking their way to the laundry. (and why there's a suspicious vacuum cleaner glowering over the location where I've recently sucked up half a million ants :lol:)

 

My dad is the only other person in this house who knows a little bit about computers and that, but he won't be home until 7 (it's 2:30 now). It's always easier when he's around because at least you have someone to winge at. :)

 

But when I have to unconnect and reconned the modem/router to my dad's computer after configuring them with mine, won't the IP addresses get reset again? And won't they be configured for the wrong computer anyway? I'm helplessly over my head here...

 

with regards

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Your first priority might be getting all that scuzware off yer system.

 

Do you have a USB stick you can use? (one of the best investments I've made in over 20 years of computing)

 

If not, try and go through and manually remove stuff that looks like obvious spyware. Once yer satisfied the spyware is no longer an issue, get one system connected to the net. After you've had success with one, add the second system.

 

I was given an old Belkin 4-port router (F5D5230-4) a few months ago, and decided last night to see if it was still working properly. It found each of my 3 systems, but only after I logged into the router from each of the individual systems.

 

I didn't like the fact it assigned random IP addresses (192.168.2.11, 192.168.2.13, and 192.168.2.33), but after a bit of tinkering, all three systems are able to connect and surf.

 

Your modem shouldn't be an issue, it should be automatically connecting to your service. The key is logging into the router using 192.168.2.1 (or whatever specific login ip address is indicated in the documentation) and manually setting up your individual systems. My Belkin router came with the setup program on a CD and I never even had to use it, partly because my Zonealarm recognized the new network.

 

RayG

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The problem is that I don't have the time to do that. If this was over the Chrissy holidays, I would definately do that. But I have exams and stuff coming up in a few weeks, and I need independant access to the net. :(

 

with regards

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Hey Champ,

 

The step that you are on at this moment is to connect a single computer to the Internet, directly via the Modem.

 

Not connecting.... That's probably because you are not entering the userid and password that is required of your DSL connection.

 

Remember the old days of dial-up when you had a little icon that you clicked and then a dialog box appeared where you put in your userID and password, before clicking the connect/dial button?

 

Well, connecting a single computer directly via a DSL Modem works just the same way. You may still have a DSL icon on your downstairs computer. If so, click it, then enter the DSL userID and password. The userID was probably supplied by your ISP..... something like "Munch_Family@AussieDSL.com" Then you told them what Password you wanted to use.

 

In my instance, I use an Efficient Networks SpeedStream ADSL modem. The "Drivers and Software" are Efficient Network and can be found in C:\Program Files\Efficient Networks\...... Efficient Network uses a protocol called Enternet300.

To "create a new DSL connection" I go to C:\Program Files\Efficient Network\Enternet 300\app\EnternetFolder.exe.

 

Your DSL Modem has something similar to my EnterNet 300 and you will probably find it in your C:\program files if you poke around a bit.

 

The EnternetFolder.exe starts a "wizard" that allows you to enter your username and password and then searches for the correct stuff to create the connection login dialog box.

 

Keep trying friend, and do let us know how you are progressing.

 

Doug

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OK…this is weird. I’m going to have a hard time here explaining it. :P

 

As you can see from this screen shot, when I type in the password to the modem setup, it won’t even let me click on “Save & Connect.”

 

Posted Image

 

This screenshot shows the thing that tells you whether you are connected to (the internet? The LAN? I don’t really know what it means).

 

Posted Image

 

I click on Start>All Programs>Express Setup>RTA100+ Web Page Configuration Manager, and it tries to open http://192.168.1.1 – which I assume should be the modem’s IP address. But last time somebody configured the IP address of the modem so that it was different from the router. I don’t know how to check it, or how to change it.

 

with regards

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Hi Munch,

 

Had to get out my magnifying glass to look at your posted illustrations. :lol:

 

It appears that the DSL login dialogue box is already installed in the machine (downstairs machine??)

 

In the 2nd pic you show your "Local Area Connection Status" dialogue box.

There is a tab for "support" That tab will show you status of the connection.

 

Something like: "Windows did not detect problems withthis connection. If you cannot connect, click Repair." There is a Repair button to the right.

 

Wish I could just hop over to your house and work on this in person.

but I'm afraid of alligators and kolas bears. :P

Oh yeah, and we're about 5 times zones apart.

 

Clicking on the 192.168.1.1 link takes you to a "dummy" site for configuration of your Router.... not your Modem.

If the modem was getting you connected to the internet, your next step would be to configure the Router. But sadly, it's not. You got the DSL Modem install CD?

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Oops...that'll teach me not to check over a reply once I've posted. I provided the wrong <img> tags. :thud:

 

Yeah, it's installed on my dad's comp (the downstairs machine). I'd seen that repair button before - last time I tried using it we had a whole heap of problems. :erm:

 

Should I try it again?

 

Wish I could just hop over to your house and work on this in person.

but I'm afraid of alligators...

 

So am I - fortunately we don't have any over here. :lol:

 

You got the DSL Modem install CD?

Yup.

 

with regards

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You do have the Modem CD! Great.

 

Use it to set up connection direct via Modem for the first machine.

Then start on the Router. Hopefully with the Router CD.

 

Doug

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Tried installing the USB drivers again for the modem (as recommended by the cd), then rebooted and followed all the instructions but I still get "limited or no connectivity." :(

 

Should I click on "repair?"

 

I can't put my email/password details into that Express Setup because it won't let me click on "save & connect" still. When I check the express setup with the router connected (and internet working) I get the following error:

 

"Unable to connect to the RTA100+, please check the Router is powered on or connected."

 

Maybe it's crocodiles? I should probably be afraid of them too.

Fear not. I've never seen one in my life (that wasn't behind 2 inches of glass). :mrgreen:

 

with regards

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How's it going Champ?

 

Dynalink "recommends" that you connect your RTA100+ Modem/Router via Ethernet (CAT5 to the computer's NIC card whenever possible) instead of connecting via USB. Connecting the RTA100+ via USB, requires that you correctly install the Modem/Router's USB driver package BEFORE you connect the Modem/Router to the computer. Connecting via Ethernet does not require a driver installation.

 

Maybe the downstairs computer doesn't have a NIC card? And that's why you are connecting via USB? Looks to me that connecting via USB creates a whole extra layer of potential problems, though the setup guide has a "walk-through" for the USB setup. Any chance you can get a NIC card for that downstairs computer if you don't have one already? If you do have one, I recommend that you connect through it.

 

I have an old USB-connect router that I have never used. So I connected it up last night to see what kind of problems you might be encountering. I seem to have gotten it connected, but then I had difficulty clicking through to links on a webpage, and had internet connectivity for only a very short period of time. My efforts to "fix" it were rapidly frustrated, and that USB Modem is now in the trash.

 

Sorry. I "feel your pain", but have little help to offer regarding USB connection of a Modem/Router.

 

I did visit the Dynalink site. Even though your RTA100+ is now "discontinued", Dynalink still offers a selection of UserGuide, Manual, Driver downloads, and an Express Setup Utility. Might be worth reading/downloading if you haven't already.

http://www.dynalink.com.au/modemsadsl_dis.htm?prod=RTA100+

 

Now I'm starting to get the picture.... I think.

Your downstairs machine connects to the Dynalink, which serves both as a Modem, and also as a Router for "wired" connections to additional computers.

In order to connect your personal/upstairs computer you bought a Netgear WGR614 so you could broadcast a wireless connection to your upstairs computer.

 

I'm slow, but I think I'm getting it better now.

 

And yes, both the RTA100+ and the Webgear WGR614 will select the same internal IP by default -- 192.168.1.1.

 

I've never used a Router - behind - a - Router configuration before, So I'll not be of much help here.

 

I wonder if you can use command IPCONFIG /all at the downstairs computer to set the Webgear internal IP to something like 192.168.1.20, and then set your upstairs computer internal IP to something like 192.168.1.30.

 

You might also use the following commands in hopes that the downstairs computer will correctly sort this out for you.

 

IPCONFIG /release

IPCONFIG /renew

 

I'm not at all confident with this last recommendation, but I think the worst that could happen is that you'd have to go through the setup/installation routine again if it didn't help.

 

I think you will get decent "walk-through" directions by looking at the information on the Dynalink site for your RTA100+. Here it is again.

http://www.dynalink.com.au/modemsadsl_dis.htm?prod=RTA100+

 

 

Here's a setup guide for "static" IP addresses from my Linksys Router. You might need to "set" the IP address of the Webgear Router and your upstair computer so they are not confused with the IP of your Dynalink .... But I don't know for sure and I'm still "grasping at straws" Beware... These are only wild suggestions, but here's the information for you to consider:

 

Windows 2000/XP1.

Click on the Start menu, and then click on the Run option.

2. When the “Run” window appears, input control ncpa.cpl into the “Open” field.

3. After the “Network and Dial up Connections” or “Network Connections” window opens, right click on the Local Area Connection or Wireless Network Connection which controls the connection to the router.

4. After the “Local Area Connection Properties” or the “Windows Network Connection Properties” window appears, click on Internet Protocol (TCP/IP) then click on the Properties button.

5. Once the “Internet Protocol (TCP/IP) Properties” window opens, change the option from “Obtain an IP address automatically” to Use the following IP address.

Set the options under “Use the following IP address” and “Use the following DNS server addresses” to the following: · IP: 192.168.1.20 (If there are multiple computers being setup with static IP's, then the next computer would be .25, and next would be .30, etc)·

Subnet Mask: 255.255.255.0·

Default Gateway: 192.168.1.1·

Preferred DNS server: 192.168.1.16.

Click OK then OK or Close.

 

I sure hope some of this is of use to you and that I haven't led you off on some wildgoose chase.

 

Best Regards

Edited by dough

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