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jean

how to get a dell out of safe mode

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jean,

 

Try tapping F8 key right after Dell splash screen but before Windows starts to load--you should be presented with a default menu screen. Try "Last Know Good Configuration" first.

 

If that doesn't work, try Safe Mode from there, and then it should give a screen that says System Restore. Hopefully you will have some dates stored to pick. Keep going back until you get one to work (programs and changes made recently will be gone--not data though).

 

If those don't work, try resetting BIOS to defaults by opening the case and removing (remember to touch the side of the case first to ground yourself) the little silver coin-sized battery for several minutes. Replace and reboot.

 

Keep us posted on your progress, and we will try to assist you or think of new ideas

 

:)

 

Check your disks carefully as Dell is very good about supplying the necessary disks. My sis-in-law has a 2400 and all disks, including OS and drivers, are there.

Edited by flyfishingrules2

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Check your disks carefully as Dell is very good about supplying the necessary disks. My sis-in-law has a 2400 and all disks, including OS and drivers, are there.

Fly...can you give me some links to check into that....I have a neighbor who has a 2400 and needs those disks.

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Juliet,

 

Not sure what you mean :shrug:

 

I'm referring to when you buy a Dell, they give you all the disks necessary as I stated with my sis-in-law. I bought my daughter a Dell lappy for college, and again, all disks (OS, programs, drivers, etc.) were with it.

 

I do not know Dell's policy for supplying another set if you bought your computer second hand, broke, scratched, or lost your originals. The only thing I could link you to is dell.com. I'm guessing they are not very sympathic, but you never know.

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In safe mode, go to start, type msconfig in the run box and press enter, go to the boot.ini tab, make sure there isn't a check next to /SAFEBOOT, click apply and ok and reboot.

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