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Found 4 results

  1. Greetings, so I bought a game on the STEAM gaming application, and this usually doesn't happen to any other games except for this one. I want to add it to the whitelist, but I do not get a prompt, even when I put it in "Prompt For Override." I've also run a PC Matic scan, but either PC Matic or Supershield is still blocking it. I know that it's them because I paused the fire-wall for 10 minutes and was able to load up the game without problem. Is there not a way you can manually add something to the whitelist? If not, then I would ask if I can get some assistance with this issue.
  2. So, I'm trying to learn C#, and to do so I have been using Microsoft Visual Studio to create applications. When I go to run the application however, PC Matic gives the pop up to have me either allow or deny it. This isn't a huge issue, but it really slows down troubleshooting. I have already tried hitting Always Allow, but it still appears every time I go to run the application. Is there a way I can simply just white-list the folder so anything that runs from it will be ignored? Thanks.
  3. Hello, My specific problem is that sometimes my Super Shield blocks my iDrive backup application and won't allow it to run or perform its backup task. It was working before but now recently it is blocking and disallowing it. In attempting to read the user guide and perusing the FAQ I can find no useful information on how to add my iDrive application to the Whitelist; if that's even the proper method to make the Super Shield recognize & allow it to run & do its chore. I wish to keep my system backed-up and at this moment Super Shield is thwarting my intentions. I don't want to have to pause Super Shield manually every time I want to run my backup app. Especially since it is set to backup automatically on a daily basis checking for new files to backup etc. Please help... Thanks, -Jim
  4. Any suggestions on how I can add programs I want to run to the whitelist in SuperShield? It doesn't appear to be an obvious option. It's blocking my remote print server software, among other things.
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