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Found 6 results

  1. I use Office 360 for my online classes. When Supershield is turned on, I can not open any of the programs i.e. outlook, powerpoint. If I pause supershield for the start-up of these programs, then they will operate. One problem that has recently developed, is that my outlook keeps being blocked after the supershield goes back into operation.
  2. Hello! Recently, my PC Matic Supershield in my task bar is red and says I am not protected. I have no idea what caused it, I haven't done anything. I've tried several uninstalls and reinstalls but to no avail. I've been happy with PC Matic up until this point and I'd greatly appreciate any help! I don't know if this helps, but I have a Windows 10 1709, OS build is 16299.125. Thank you! If I left out any vital information, let me know! Blackout
  3. Any suggestions on how I can add programs I want to run to the whitelist in SuperShield? It doesn't appear to be an obvious option. It's blocking my remote print server software, among other things.
  4. I am getting a Pop up that says "There is a new update of SuperShield available. Would you like to install it now? " Is this legitimate? I tried going to the website and looking for a way to download the update myself, but apparently updates for SuperShield are not there. Thanks, Janet
  5. Installed latest version two days ago. First time I've been on since and I'm now getting error stating Workstation Server Tcp/IP Netbios helper Remote Procedure Call Needs to be reinstalled on my computer before Supershield will activate. How did I loose this - tried to recover to day I installed but that didnt work.
  6. How do I find my version nummer for PCMatic? Right-clicking Supershield ikon tells me I have version 1.0.0.18 (2011). Is that also my PCMatic version and is it the latest? I am wondering because of the year 2011.
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