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Hello, Have Windows 10 & Office Pro Plus 2016. My Outlook has 4 added e-mail accounts *live.com, live.co.uk, outlook.com & hotmail.co.uk). Have 1 Antivirus Program installed (Avast - free version). On Tuesday night Outlook stop receiving e-mails. Can send e-mails though. Have the work offline red circle, white cross, showing on the icon. Didn't do anything odd i.e. install something, update something. Only thing I can think of was disabling Avast for a short time. Past few days have Googled for various fixes :- 1) Clicking on work offline to set it back online nothing. The icon is greyed out - no change 2) Clicking in Outlook on File > Options > Advanced > Send & Receive and Send an automatic send/recive box is checked - no change 3) Disabling Avast - no change 4) Contacted Microsoft who suggested it wasn't an update and sent me links to try a few options - tried the quick fix repair option - no change. 5) Then tried the long fix repair option - no change 6) Last resort - uninstalled Office and reinstalled. Before starting Outlook, disabled Avast and still get the working offline symbol! Funny thing was I thought on opening Outlook after a new clean install I'd have to re-add the various hotmail, live etc accounts and it'd be working but they were still there. At least I can access my e-mail through a browser but would love to get to the bottom of this Outlook issue. Note - when it comes to all these e-mail settings (pop, imap etc) I'm a novice. Help! I'm completely stuck - at least before posting here I've tried everything I can think of. Thanks, Craig
antonucci posted a topic in Networking, Email, and Internet ConnectionsI need some quick and professional help: When I started my Outlook Express yesterday, the newest e-mail was from January... I couldn't believe it and checked it, tried to sort by date, shut down Windows again, rebooted, opened Outlook Express again, but still my e-mails from the last 10 Months are just missing!! I have no idea what happened. Maybe the .dbx file is corrupt, no idea. I am using Outlook Express 6 on XP SP 2. The files in the SENT box and in all other boxes are still there and up to date. Only the INBOX seems to have lost all e-mails from the last 10 months. The .dbx files are there, the INBOX is quite huge, over 1 GB. So, I think all my e-mails are still there, but somehow the .dbx file got corrupted. How can I recover all my e-mails, how can I fix this corrupted .dbx file? I already tried to copy all files and then just import it back to Outlook Express but it won't recognize the full INBOX, still e-mails from the last 10 months are missing. Can someone help me with this and tell me, what is the best way, or the best software recovery tool, for recovering my inbox (.dbx file)?