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Hello, Have Windows 10 & Office Pro Plus 2016. My Outlook has 4 added e-mail accounts *live.com, live.co.uk, outlook.com & hotmail.co.uk). Have 1 Antivirus Program installed (Avast - free version). On Tuesday night Outlook stop receiving e-mails. Can send e-mails though. Have the work offline red circle, white cross, showing on the icon. Didn't do anything odd i.e. install something, update something. Only thing I can think of was disabling Avast for a short time. Past few days have Googled for various fixes :- 1) Clicking on work offline to set it back online nothing. The icon is greyed out - no change 2) Clicking in Outlook on File > Options > Advanced > Send & Receive and Send an automatic send/recive box is checked - no change 3) Disabling Avast - no change 4) Contacted Microsoft who suggested it wasn't an update and sent me links to try a few options - tried the quick fix repair option - no change. 5) Then tried the long fix repair option - no change 6) Last resort - uninstalled Office and reinstalled. Before starting Outlook, disabled Avast and still get the working offline symbol! Funny thing was I thought on opening Outlook after a new clean install I'd have to re-add the various hotmail, live etc accounts and it'd be working but they were still there. At least I can access my e-mail through a browser but would love to get to the bottom of this Outlook issue. Note - when it comes to all these e-mail settings (pop, imap etc) I'm a novice. Help! I'm completely stuck - at least before posting here I've tried everything I can think of. Thanks, Craig