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Tomk_

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About Tomk_

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  • Birthday 01/21/1961

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  1. You may have already done this... but here is my suggestion. Uninstall itunes Restart your computer Download (not run) Visual C++ Redistributable for Visual Studio 2015 (link: https://www.microsoft.com/en-us/download/details.aspx?id=48145) Download Itunes installer ( https://www.apple.com/itunes/download/ ) Disable your antivirus (this is specially important if you have AVG) Install Visual C++ Install Itunes Reinable your antivirus I've heard of people needing a different version of C++. If the above doesn't work, then try installing (with your antivirus off) the 2013 version (http://www.microsoft.com/en-us/download/details.aspx?id=40784, and if no joy the 2012 version (http://www.microsoft.com/en-us/download/details.aspx?id=30679) It's good to do the sfc /scannow because it will check and repair essential windows programs. I don't believe it will do anything with the C++ redistributable files because they aren't essential. They are not installed by windows. Developers use the .dll files they contain when making 3rd party programs. When you install the 3rd party program (like Itunes) it should install the appropriate redistributable that contains the .dll's that it needs. Sometimes things don't go right (like an antivirus interfering) and you need to help things by installing the redistributable yourself. The other thing to keep in mind is that if you have a 64bit system, you may need to have both the 64bit and the 32bit versions of the redistributable installed. That is why you might see two versions of a redistributable in your installed programs list. Following the above links should give you a chance to install both versions. Download and install them both just to be sure you get what you need. I suspect Itunes may have a 64 and a 32 version (obviously, I don't have Itunes) but alot of developers just compile 32 bit programs as they will run on 64 systems and a 64bit compiled program will not run on a 32 bit system. Good luck.
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