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Tx Redneck

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Everything posted by Tx Redneck

  1. Tx Redneck

    PCPitstop Malicious Site

    Hey etopor and Thanks for letting us know about this. In the meantime, here are the Q3 report https://techtalk.pcpitstop.com/q3-2018-newsletter/ a well as the Dec newsletter. https://techtalk.pcpitstop.com/latest-newsletter/ Thanks for your patience as we get this resolved! Tx
  2. Tx Redneck

    e-mail hack

    Hey JonJacobs and It sounds as if your password may have been reused for multiple logins and has been compromised at some point. I'd recommend using a password manager, like Last Pass, and using it to generate complex passwords for the different sites you frequent, especially ones that could cause you monetary loss if compromised. Next, utilize 2 factor authentication on any site that offers or supports it(amazon and apple both do). This way you have another layer of security on logins should your password get compromised again. You can go to https://haveibeenpwned.com/ and see if any of your info has been obtained in a site breach. If so, please use a password manager to create secure passwords henceforth. Tx
  3. Tx Redneck

    Supershield blocks Microsoft Edge

    Hey donh112118 and At this point, support can look into logs from your machine and see what's going on in your instance, but it's my recommendation that you'd look into a new browser as Microsoft has announced that they're abandoning Edge and creating their own Chromium based browser. If you'll open a trouble ticket at https://www.pcmatic.com/support/ we can get logs from you. https://www.theverge.com/2018/12/4/18125238/microsoft-chrome-browser-windows-10-edge-chromium
  4. I use the same drive imaging program, but it appears you're not doing a disk image and thus it won't boot. You're restoring from a backup. If you have a drive that boots and is setup like you want/need, boot from it, load Acronis and select Clone Disk from this screen. This is how you migrate from drive to drive and maintain the bootable state.
  5. Yeah, that's why i suggested cloning the vm so if it does get hosed, at least they don't lose anything.
  6. Tx Redneck

    Windows flipped upside down

    Thanks for the tip and fruitbowlk
  7. I believe you can with https://www.easeus.com/partition-manager/epm-free.html but not sure how/if it'll work with it being a VM. Clone the VM to en external hdd and find out.
  8. Hey aspire one cloud and Please go to https://www.pcpitstop.com/pcpitstop_new/howto.asp?download=pcmatic-setup-0002, download and install PC Matic, then sign in with the email address and password you used on your original/the other pc currently in your PC Matic account. This will add the new PC to your current license. Should you run into any problems, please don't hesitate to open a trouble ticket at https://www.pcmatic.com/support/ Thanks, Tx
  9. Tx Redneck

    Happy Birthday C_B

  10. Hey oldsteve and Yes sir, our products do work together, but you should never have more than one Realtime antivirus running as this can cause instability and make your pc less secure. Super Shield is our Realtime solution, PCMatic is our on-demand scanner. Hope this helps, Tx
  11. Tx Redneck

    Installing PC Matic

    Hey Newby Thanks for your report and sorry about the trouble it's causing. We're working to rectify this, but it may be a day or two. In the mean time, please do as follows in Chrome as it will allow you to download the installer. The following steps will turn of phishing and malware warnings, as well as download warnings. In the top-right corner of the browser window, click the Chrome menu Chrome menu. Select Settings. Click Show advanced settings. Under "Privacy," uncheck the box "Protect you and your device from dangerous sites"
  12. Hey jcr, By getting a hotpot from a mobile carrier, you'd essentially be paying for a mobile phone with no voice service. It will likely be limited on the amount of data you can use and be subject to throttling or overages. It won't allow you to connect to one of ATT's free wifi locations, it'd give you internet anywhere they have cell services.
  13. Tx Redneck

    Just getting started and having a problem

    Hello Rockstone987 and At this time, we only support Windows and Android. If you purchased our product, we can get you a refund straight away. Submit a request at the following link. https://www.pcmatic.com/support/ Tx
  14. Tx Redneck


    Here's a resource you might benefit from. https://www.nomoreransom.org/en/index.html
  15. Tx Redneck


    Hey jzbaker and Are you able to post a screenshot of your desktop with the ransom message? Some ransomware have decryption tools available and instructions on how to remediate them, maybe we can get lucky here.
  16. Tx Redneck

    Questions about PC Matic

    Hey Harry Stein and Thanks for your feedback, here's our stance on your inquiries. For 1,2, and 3: the software trust index has nothing to do with our whitelist. The global whitelist isn’t published anywhere for someone to review. Software trust index is just to research software vendors and see what other users have rated them and how common they are. For 4, yes you could upgrade to the lifetime $150 anytime before your first year expires. Tx
  17. Tx Redneck

    Supershield blocks Microsoft Edge

    Hey wkunert, I'm unsure of the status on this currently, but could you open a ticket with our support desk so we can get some more info? Thanks!
  18. Tx Redneck

    Happy Birthday to me!!

    Happy Birfday Nigel! You didn't give me a chance to get your post up here, ya over achiever. πŸ˜›
  19. Tx Redneck

    Happy Thanksgiving

  20. Hey Sanford, I read an article headline over the weekend about a known problem that's cropped up with iTunes and Win10, do you happen to be using Win10?
  21. Tx Redneck

    My PCMatic desktop is odd

    Hello BIOMAN62 and Sorry for the problems you're experiencing. I've reached out to our developers to see what's going on. Someone should be in touch with you shortly. Tx
  22. Hola osbornauto and Please open a ticket at our help desk so we can get ya squared away. Tx
  23. Tx Redneck

    PC Matic - have i been punked?

    Thanks @Lou
  24. Tx Redneck

    PC Matic - have i been punked?

    Hey Masterchop and I'm unsure of what you're experiencing, but I've reached out to our team that's in the know. As well, would you please open a ticket with our support desk at https://www.pcmatic.com/support/ Tx
  25. Tx Redneck

    Primary account

    Hey J Dawson Miller and Glad to hear you figured it out and thanks for the opportunity to serve you. Should you have any more questions or concerns, please open a trouble ticket at https://www.pcmatic.com/support/ Tx