Tx Redneck

Good deal man, glad it worked for ya!

Hey etopor and Thanks for letting us know about this. In the meantime, here are the Q3 report https://techtalk.pcpitstop.com/q3-2018-newsletter/ a well as the Dec newsletter. https://techtalk.pcpitstop.com/latest-newsletter/ Thanks for your patience as we get this resolved! Tx

Hey JonJacobs and It sounds as if your password may have been reused for multiple logins and has been compromised at some point. I'd recommend using a password manager, like Last Pass, and using it to generate complex passwords for the different sites you frequent, especially ones that could cause you monetary loss if compromised. Next, utilize 2 factor authentication on any site that offers or supports it(amazon and apple both do). This way you have another layer of security on logins should your password get compromised again. You can go to https://haveibeenpwned.com/ and see if any of your info has been obtained in a site breach. If so, please use a password manager to create secure passwords henceforth. Tx

Hey donh112118 and At this point, support can look into logs from your machine and see what's going on in your instance, but it's my recommendation that you'd look into a new browser as Microsoft has announced that they're abandoning Edge and creating their own Chromium based browser. If you'll open a trouble ticket at https://www.pcmatic.com/support/ we can get logs from you. https://www.theverge.com/2018/12/4/18125238/microsoft-chrome-browser-windows-10-edge-chromium

I use the same drive imaging program, but it appears you're not doing a disk image and thus it won't boot. You're restoring from a backup. If you have a drive that boots and is setup like you want/need, boot from it, load Acronis and select Clone Disk from this screen. This is how you migrate from drive to drive and maintain the bootable state.

Yeah, that's why i suggested cloning the vm so if it does get hosed, at least they don't lose anything.

Thanks for the tip and fruitbowlk

I believe you can with https://www.easeus.com/partition-manager/epm-free.html but not sure how/if it'll work with it being a VM. Clone the VM to en external hdd and find out.

Hey aspire one cloud and Please go to https://www.pcpitstop.com/pcpitstop_new/howto.asp?download=pcmatic-setup-0002, download and install PC Matic, then sign in with the email address and password you used on your original/the other pc currently in your PC Matic account. This will add the new PC to your current license. Should you run into any problems, please don't hesitate to open a trouble ticket at https://www.pcmatic.com/support/ Thanks, Tx

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Hey oldsteve and Yes sir, our products do work together, but you should never have more than one Realtime antivirus running as this can cause instability and make your pc less secure. Super Shield is our Realtime solution, PCMatic is our on-demand scanner. Hope this helps, Tx

Hey Newby Thanks for your report and sorry about the trouble it's causing. We're working to rectify this, but it may be a day or two. In the mean time, please do as follows in Chrome as it will allow you to download the installer. The following steps will turn of phishing and malware warnings, as well as download warnings. In the top-right corner of the browser window, click the Chrome menu Chrome menu. Select Settings. Click Show advanced settings. Under "Privacy," uncheck the box "Protect you and your device from dangerous sites"

Hey jcr, By getting a hotpot from a mobile carrier, you'd essentially be paying for a mobile phone with no voice service. It will likely be limited on the amount of data you can use and be subject to throttling or overages. It won't allow you to connect to one of ATT's free wifi locations, it'd give you internet anywhere they have cell services.

Hello Rockstone987 and At this time, we only support Windows and Android. If you purchased our product, we can get you a refund straight away. Submit a request at the following link. https://www.pcmatic.com/support/ Tx

Here's a resource you might benefit from. https://www.nomoreransom.org/en/index.html