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adkron

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About adkron

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  1. Hi, Things tried that didn’t solve the problem: Accessing directly from https://login.frontier.com/webmail/. Went to signin page and clicked security, never saw a View Certificate option to click. Disabled firewall . Tried going directly to https://login.frontier.com/webmail/, still got the Security Certificate page before I could login. Have not tried yet: Installing Chrome. Installing a Security Certificate from www.geotrust.com/resources/root-certificates/. Verifing that the computer clock and calendar are set correctly. Throwing the computer out of a third story window. Cancelling Frontier Account. Thanks again, adkron
  2. Hi, The login using the address given had the same results. I haven't tried Chrome yet. An interesting side note: My friend has Skype on her PC and we could not log in there either. When we tried we got the Security Certificate Page again and the login was blocked. I also tried shutting down the firewall and that didn't work either. I think the Frontier technician that came to there house with the modem two weeks ago did something in the setup that installed this Security Certificate block and the Frontier support people we talk to do not know how to tell us to disable it. They will send out another technician for a fee (I think they said $140.00), which is ridiculous. If I were my friend I would dump there service but in the remote area we live in there aren’t many options for service. Still trying, adkron
  3. Hi, Thanks, I'll try the login address you recommended tomorrow when I see my friend. I did try Foxfire and it gave me the same results as Explorer 9. I'll let you know the results. Thanks again, adkron
  4. Can not directly access mail from Frontier.my.yahoo.com . My Friend has an HP PC with a wireless connection to Frontier.com. She has a modem from Frontier but can access the Internet without hard wiring her PC to the modem. On going to http://frontier.my.yahoo.com/ she clicks on Frontier Mail signin and instead of going to the login page another page comes up with a Security Certificate Warning page with three options. One is close this page, which doesn’t take her to the login dropdown, the next is “continue – not recommended”, and a third I can’t recall but when clicked it does not go to the login drop down. To get to the login drop down she must click the “continue – not recommended” option. The login drop down appears and she can login from there after repeating the entire process again. We have spent 4 hours talking to Frontier technicians trying to resolve this. We have rebooted in the safe mode and gone through a series of steps one starting with entering “logmein123.com” in the address bar. After that a dropdown appears asking for a code the technician gives us which when entered is supposed to let the technician control my friends computer. When trying this download a dropdown appears saying failure to connect repeatedly. Four Frontier Technicians have given up saying there is nothing else we can try to get this computer to go directly to the login drop down from the Frontier Mail – signin box. I know this is convoluted I but does anyone have any suggestions to fix this? I own a MacPro Book and can go directly to my friends email without going through the “continue – not recommended page.” I do however refuse to give my friend my Apple on a permanent basis. Thanks, adkron
  5. I'm getting there. Can download but still can't crop? adkron
  6. Thanks you for the help. Apples help menu is almost useless and I do need help figuring out this Macbook pro. adkron
  7. Hi, Thanks, I hit Ctrl than clicked and I saw a download option and that worked. The picture was saved in my download folder. My next question is how can I crop a downloaded picture. When I click the tools menu a drop down appears with a crop option that is not high lighted and won't work. Thanks again for you help. adkron
  8. Hi, I have an Apple MacBook Pro. It does not have a right click option, as does a PC. I would like to know how to download a picture from the Internet. I have clicked on pictures than went to file and save and the pictures are saved but not as a jpg so I cannot crop or do anything with them. How would I download a picture from a Facebook page as a jpg image so I can work with it? Thanks, adkron
  9. Hi, I recently purchased a MacPro Book. There is no right click option as on a PC. How do you copy a picture from the Internet without a right click optiom? Also how do you crop a picture using a Mac? Thanks, adkron
  10. Hi IntelGuy, I had to hold down the CTRL and right click the link than open it in another window to get there. When I did this is what I saw. "Test Your ActiveX Installation This page tests whether you have your browser properly configured to download, authenticate, install, and display ActiveX controls, and manipulate them with JavaScript. When prompted with a certificate, please accept it. The current date and time should appear below: If you see the current date and time displayed above, congratulations! ActiveX and scripting are working properly. (If you see a date and time but it isn't the right time, your PC's clock is set wrong! Double-click the time in the system tray to correct it.) If, instead of the time, you see a box with a small x in it, either: ActiveX is not supported: Use Internet Explorer to view the site. ActiveX is not enabled: See these instructions to enable ActiveX. You didn't accept the certificate: You must click Yes on the security certificate to load the ActiveX control. You are using an ad blocker, popup stopper, or firewall that blocks ActiveX: Disable these utilities to see if they are the cause. Your system has spyware installed or a virus that interferes with ActiveX: Scan for spyware with a product like Pest Patrol or Panda, available in our store. If you see a blank space, ActiveX is probably working properly, but not scripting. Check your security settings for scripting. If you see the message ActiveX is not supported, then your browser doesn't recognize ActiveX at all. Netscape, Opera, or other browsers usually do not support ActiveX. When you think you've corrected any problem you are having with this, simply refresh the page [press F5] to try again. " I do not see a "certificate" or a small red x or anything else so I don’t know what to do to test for “Active x.” Thanks, adkron
  11. Hi Joe C, I have ZoneAlarm Security Suite and have checked for viruses and spyware. I run a scan at least once a week and the problem is still here. I tried you first download. On doing so I couldn't get there without clicking the link with the CTRL key down and than requesting the page be opened in a new window. After doing so I kept getting download this or that instructions and finally I saw a page once again refusing to download with the following message, "The web site declined to show this web page HTTP 403 Most likely causes: This web site requires you to log in. What you can try: Go back to the previous page. More information This error (HTTP 403 Forbidden) means that Internet Explorer was able to connect to the web site, but it does not have permission to view the web page. For more information about HTTP errors, see Help." This error message has been going on repeatedly for a while now. Going to Microsoft’s help page results in them wanting $59.00 for their supposed download fix. I'm not going there. I have spent almost $100.00 already on this and nothing has worked. The DVD/CD drive can play a CD and does see data byt won’t play or even see a DVD. Thanks, adkron
  12. Hi, I did the registry backup and than the registry fix. I rebooted after "the fix" and here is the result: i went to My Computer and clicked the DVD/CD drive with a CD in place. I received the following message: "Windows media Player The file wmp.dll has a version number of 11.0.5721.5260 where 11.0.5721.5145 was expected. Windows Media Player is not installed properly and must be reinstalled. Do you want to install the Player from the Microsoft website? Yes No" I haven't reinstalled it yet as my MP3 Player came with a disk that has Windows Media Player 11 on it that is recommended for the MP3 Player. I installed this a couple of days age from the disk because I could not install it from the Microsoft Website. Microsoft would let me install Windows Media Player 10 but not 11. I'll wait for a response befor eI install any player. Thanks, adkron
  13. Hi IntelGuy, My browser is Explorer (I think Explorer 7). Additionally, when I click on File/Properties a drop down menu appears that says Properties and under the General Tab it says: "PC Pitstop Forums -> Replying in Unable to run PcPitStop Tests/Scans" I don't know if this info. helps but there it is. Thanks, adkron
  14. Hi, I copied and pasted the link and got to the page and tried to run the test/scan. Here is what happened: I received this message: “Scan this System Now” I clicked it: “Entering the Pit” appeared followed by: “PC Pitstop utility did not load NOTE: If you are using Windows XP Service Pack 2, Windows Vista, or later, look at the top of this page and see if the yellow Information Bar is displaying a message about PC Pitstop. If so, click the Information Bar and select "Install ActiveX Control". We were unable to install the PC Pitstop utility. Here are the most common causes and solutions to the problem. For more information, see our troubleshooting page or ask for help on our forums (free; separate registration required).” I click the troubledhooyomg page link and get: Test Your ActiveX Installation This page tests whether you have your browser properly configured to download, authenticate, install, and display ActiveX controls, and manipulate them with JavaScript. When prompted with a certificate, please accept it. The current date and time should appear below: If you see the current date and time displayed above, congratulations! ActiveX and scripting are working properly. (If you see a date and time but it isn't the right time, your PC's clock is set wrong! Double-click the time in the system tray to correct it.) If, instead of the time, you see a box with a small x in it, either:  ActiveX is not supported: Use Internet Explorer to view the site.  ActiveX is not enabled: See these instructions to enable ActiveX.  You didn't accept the certificate: You must click Yes on the security certificate to load the ActiveX control.  You are using an ad blocker, popup stopper, or firewall that blocks ActiveX: Disable these utilities to see if they are the cause.  Your system has spyware installed or a virus that interferes with ActiveX: Scan for spyware with a product like Pest Patrol or Panda, available in our store. If you see a blank space, ActiveX is probably working properly, but not scripting. Check your security settings for scripting. If you see the message ActiveX is not supported, then your browser doesn't recognize ActiveX at all. Netscape, Opera, or other browsers usually do not support ActiveX. When you think you've corrected any problem you are having with this, simply refresh the page [press F5] to try again I am no, “ prompted with a certificate” (what ever that means) so I go to the next step which is: “If you see the current date and time displayed above, congratulations” I don’t see this so I go to the next step: “If, instead of the time, you see a box with a small x in it, either: “ I don’t see a box with a small x so I go to: “If, instead of the time, you see a box with a small x in it, either:” I don’t see a blank space or any thing wlse duggested so what do I do? Thanks, adkron
  15. Hi, I clicked the link and heard a click and saw a yellow explosion sign. I held down the Ctrl key and clicked and nothing happened. I cut and pasted the link in my Explorer bar and hit enter. I got to the web site and hit the link there. Again I couldn't get there. I had the same results as before. I hit more information and was sent to a page that said: “This error (HTTP 403 Forbidden) means that Internet Explorer was able to connect to the web site, but it does not have permission to view the web page. For more information about HTTP errors, see Help.” I hit help and it told me to hit my reload key. That did nothing. So I'm stuck again but still trying. Thanks, adkron
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