hi, well ill tell you guys my problem ( i really need help and im totaly lost on ideas)
when i try to shutdown or restart my computer i sometimes get a blue screen and it says "window protection error, u must restart. system halted"
now i HAVE gone to the microsoft.com website and looked it up, found a few topics. theres like a billion steps to it. there was one about repairing rundl32.exe
i couldnt follow the steps beacuse it said go to start>programs>accessories>systemtools>sysmte file cheaker it was good till the SYSTEM FILE CHECKER. that wasnt there, so i dont know what to do next. so that didnt work
next there was stuff from msconfg to see if something that loaded with the computer caused a problem. now the problem with THIS part was, i dont get the error when my computer restarts and i shutdown right away, nor when its on for like 30 mins, i notice i only get it when its been on for a while. it was on for 4 hours right now and i got the error when i tried to restart. but like it doesnt happen when the computer starts and is on for a like a few mintues or half hour, and i click shutdown it shuts down perfectly.
now someone told me it might be over heating. but my computer has been on for 4 hours, i jsut got the message when i restarted. but if i click shutdown NOW itll shutdown normal with no problems. wouldnt over hearting still prosist? and im not sure about the programs. since i always load the same ones when i use my computer ( aim, windows meida player, interent expore) (those are the ones I start, not that start with the computer) so i am like TOTALY LOST HERE!!!
is there any suggestions? any tips? or even a microsoft email support? (i hate the ones on the phone, plus i dont think i can use it)
some specs, windows me, have virus protection, scanned no virus found, no spyware found. did the HJT loggs nothing wrong found.. i have windows ME FULL VERSION cd. soo anyhelp would be totaly apperated.
i did the full systems test on this site too...
(sorry for the long post, i figure since this is happing for a while now and i have to keep restarting imporly its going to be causin some MAJOR damage to my computer!)