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Wademan

Anti-Spyware Brigade
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Everything posted by Wademan

  1. Hi, I figured your own reformat was done incorrectly, that is why I asked so many questions regarding that. As for firewalls, Jacee offered you help back in January, I ask again, why didn't you at least reply to her? Not replying to a TrustedAdvisor is very rude, as they use their very valuable free time, especially Jacee. I see now you did reply to her, thank you so much for doing so :-) If Zone Alarm is causing problems use Vista's firewall, even though it's not much good, it is way better than nothing. Perhaps try one of these> http://www.pctools.com/firewall/ > http://www.jetico.com/jpf.htm Wademan
  2. Hiya'911_H3LP3R', What version of Vista? What virus's where on board? Did you run scans before this reformat? Did you use windows Vista disc to restore or your own recovery discs that Vista asks you to make if your pc did not come with a recovery disc? I ask these questions as they all are important as its possible you did not install some critical files if you made the disc's yourself an waited to long to make them. I see in your signature it says Microsoft vista sp1, was that in your signature before this or did you add it after all this? I am just trying to be sure how you reformatted and how/when did you update to sp1 as it is important. Also your never answered Jacee's help to you way back in January in our HJT forum before> http://forums.pcpitstop.com/index.php?show...p;#entry1557813 So, now, what AV is on board your pc now? Did you fully update it an do full scans? If so what did they find? Did you update windows Vista after the reformat? Also, is there any chance the "junk files" your removed contained any critical windows files? HP can be very picky about removing all their junk, meaning I have seen some pc's that the HP junk was attached to some windows files.Also did you run a defrag utility after removing all the "Hp junk"? Its very important that you made sure that no virus or any malware was on board your pc after this reformat before updating windows. So much of this depends on how your did this reformat as I asked above. Scanning for virus's after this an before updating Vista would be important if you used recovery discs you made yourself and also waited a long time to make them. ( that is important in a rare chance a virus got on board before you made your own recovery disc's ) Try this for starters> Please download and install SUPERAntiSpyware Home Edition (free edition) Load SUPERAntiSpyware and click the Check for Updates button. Once the update has finished, exit SUPERAntiSpyware. Please do NOT run a scan yet! IMPORTANT: Do NOT open any other windows or programs while SUPERAntiSpyware is scanning, it may interfere with the scanning process.Open SUPERAntiSpyware and click the Scan your Computer button. Check Perform Complete Scan and then click Next. SUPERAntiSpyware will now scan your computer and when it’s finished it will list all the infections it has found. Make sure that they all have a check next to them, and then click Next. Click Finish and you will be taken back to the main interface. It could be possible that it will ask you to reboot your computer in order to delete some files after reboot. I'll need a log afterwards of what has been found. To get the log, click Preferences and then click the Statistics/Logs tab. Click the dated log and press View Log and a text file will appear. Please post the results of the SUPERAntiSpyware log in your next reply. Also run this> Download the latest version of Kaspersky Virus Removal ToolClose all other applications and double-click and run the installer. When AVPTool starts, select all the scanable items except for CD-ROM drives. After that click on Security level (1) then choose Customize (2) then click on the tab that says Heuristic Analyzer (3) then choose Enable deep rootkit search (4) and then choose OK. Then choose OK again to go back to the main screen and click the Scan button. If malware is detected, place a checkmark in the Apply to all box, and click the Delete button (or Disinfect if the button is active). After the scan finishes, if any threat remains in the Scan window (Red exclamation point), click the Neutralize all button In the window that opens, place a checkmark in the Apply to all box, and click the Delete button (or Disinfect if the button is active). If advised that a special disinfection procedure is required which demands system reboot: click the Ok button to close the window. In the Scan window click the Reports button and select Save to file. Name the report AVPT.txt, and save it to the Desktop. Close AVPTool. You will be prompted if you want to uninstall the program; click Yes. You will then be prompted that to complete the uninstallation, the computer must be restarted. Select Yes to restart the system. Copy and paste the first part of the report (Detected) that you saved in your next reply. Do not include the longer list marked Events. So, try an answer all the above questions, an do the 2 scans above an post the logs as advised. Also tell us how the pc is doing after the scans, an try an use the AV you have as well an do a full scan with it and post it's log as well Wademan
  3. Hello Noonie, katana IS helping you in our HJT forum, Katana will tell you what else needs to be done..stick to it. Ask Katana for everything else until you are full cleaned. Wademan
  4. Hi Noonie, Katana is now helping you in our HJT forum, stick to Katana's instructions totally, do nothing else until Katana is finished with your case. an PiTan your case in HJT is NOT finished, stick to it, also Noonie, in the future please do not take over someone's thread. Make your own. Thank you. Wademan
  5. Hello Bombaye, You still need to use HJT as I advised before doing anything else...if you want your pc back to a smooth working order an your pc is professionally cleaned, an analyzed by our TrustedAdvisor team, an given the "green light" meaning your pc is 100% clean. You been gone since April 28th, I hope you come back an we can get you fixed up. Wademan
  6. Hello, Katana is now helping you in our HJT forum, Follow Katana's advice an do nothing else until Katana gives you the "green Light", meaning your 100% clean. This means stop the Kaspersky scan and Follow Katana's advise, and stick to it. Wademan
  7. Hello'PiTaN Lets try this> Please download and install SUPERAntiSpyware Home Edition (free edition) Load SUPERAntiSpyware and click the Check for Updates button. Once the update has finished, exit SUPERAntiSpyware. Please do NOT run a scan yet! IMPORTANT: Do NOT open any other windows or programs while SUPERAntiSpyware is scanning, it may interfere with the scanning process.Open SUPERAntiSpyware and click the Scan your Computer button. Check Perform Complete Scan and then click Next. SUPERAntiSpyware will now scan your computer and when it’s finished it will list all the infections it has found. Make sure that they all have a check next to them, and then click Next. Click Finish and you will be taken back to the main interface. It could be possible that it will ask you to reboot your computer in order to delete some files after reboot. I'll need a log afterwards of what has been found. To get the log, click Preferences and then click the Statistics/Logs tab. Click the dated log and press View Log and a text file will appear. Please post the results of the SUPERAntiSpyware log in your next reply. Next do the following >> Download the latest version of Kaspersky Virus Removal Tool Close all other applications and double-click and run the installer. When AVPTool starts, select all the scanable items except for CD-ROM drives. After that click on Security level (1) then choose Customize (2) then click on the tab that says Heuristic Analyzer (3) then choose Enable deep rootkit search (4) and then choose OK. Then choose OK again to go back to the main screen and click the Scan button. If malware is detected, place a checkmark in the Apply to all box, and click the Delete button (or Disinfect if the button is active). After the scan finishes, if any threat remains in the Scan window (Red exclamation point), click the Neutralize all button In the window that opens, place a checkmark in the Apply to all box, and click the Delete button (or Disinfect if the button is active). If advised that a special disinfection procedure is required which demands system reboot: click the Ok button to close the window. In the Scan window click the Reports button and select Save to file. Name the report AVPT.txt, and save it to the Desktop. Close AVPTool. You will be prompted if you want to uninstall the program; click Yes. You will then be prompted that to complete the uninstallation, the computer must be restarted. Select Yes to restart the system. Copy and paste the first part of the report (Detected) that you saved in your next reply. Do not include the longer list marked Events. If the above still does not remove your Vundo infection, I highly advise to use HJT. To use HJT follow this closely: Download HJT from Here You can read what HJT is an does Here Save HJTInstall.exe to your desktop. Double-click on HJTInstall.exe to run the program. By default it will install to C:\Program Files\Trend Micro\HijackThis. Accept the license agreement by clicking the "I Accept" button. Click on the "Do a system scan and save a log file button. It will scan and then ask you to save the log. Click "Save log" to save the log file and then the log will open in Notepad. Click on Edit-> Select All then click on "Edit -> Copy" to copy the entire contents of the log. Next, Go to this forum Here to start a new thread right click and Paste your log there. DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required. After you post the log an are getting help from our TrustedAdvisors do nothing else to your pc until they have completed the clean up process. Please be patient once you post the log in our HJT forums as they are very busy, they will take your case ASAP. Wademan
  8. Hello ADubios, Like Joe said get the latest version of Spyware Blaster 4.2 ( Joe provided the link for it in his post above ). You can make Spyware Blaster not block Excite.com, but keep other sites that are a possible Security threat blocked. Open up Spyware Blaster, Under protection Status, go down to Mozilla Firefox ( upper left hand side ) , then find Excite.com and uncheck it on the list an then select the "Remove protection for unchecked items ". That should keep your Exite.com working but also block potentially harmful sites from loading. Do the same with Spybot, should be under Immunize function, uncheck Excite.com. That should allow Excite.com to work for you. And to the best of my Knowledge excite.com is not a dangerous website, especialy if you use it for your homepage, email, etc. Wademan
  9. Hey Jacee, Thanks a lot for your help, much appreciated as always girl Wademan
  10. Hello kristen, I would add on top of spybot, which badbinary advised you to try is use this as well as it scans way deeper than spybot does, especially for this type of spyware. > Please download Malwarebytes' Anti-Malware from here Double Click mbam-setup.exe to install the application. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. If an update is found, it will download and install the latest version. Once the program has loaded, select "Perform Quick Scan", then click Scan. The scan may take some time to finish,so please be patient. When the scan is complete, click OK, then Show Results to view the results. Make sure that everything is checked, and click Remove Selected. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note) The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM. Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK for either of the prompts and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. * You can also access the log by doing the following: o Click on the Malwarebytes' Anti-Malware icon to launch the program. o Click on the Logs tab. o Click on the log at the bottom of those listed to highlight it. o Click Open. Tutorial if needed : http://thespykiller.co.uk/index.php/topic,5946.0.html I would also advise getting Spyware Blaster if you do not already have it as it can block over 13,000 bad websites. It is Free an uses no PC resources. Download here> http://www.javacoolsoftware.com/spywareblaster.html once downloaded, update it an make sure under "protection Status" that you select near the bottom "enable all protection". So, post the logs from spybot, Malwarebytes, an get Spyware Blaster. And also tell us how your pc is running after the advised scans are ran. Wademan
  11. Hello SpootieHorse. You are misreading what it says, it says> " avast! antivirus Home Edition is FREE to use but it is necessary to register before the end of the initial 60 day trial period. Following the registration you will receive by e-mail a license key valid for a period of 1 year. After you have downloaded and installed the program, the license key must be inserted into it within 60 days. The registration process is very easy, and it will take you only a couple of minutes." So register here> http://www.avast.com/eng/download-avast-home.html an then download Avast an check your email for the license key an enter it, then you are good to go. Sorry you was misreading or understanding it. It is a great AV program, 100% free. Wademan
  12. Hello Adubois, Good job on posting the HJT log in our HJT forum, remember do not post to your own post there until a TrustedAdvisor has taken your case, they will get to you ASAP. I will keep an eye on it. Wademan
  13. Hello SpootieHorse' I would not use AVG again as it has way too many "False/positives", meaning flagged malware that really isn't malware. We that work in pc security field have seen hundreds of False/Positives from AVG and it takes much time just to convince the person its not really malware at all. I highly recommend Avast> http://www.avast.com/eng/avast_4_home.html Offers both of what you want. You did say free Anti Virus+ Spyware protection. There isn't much to offer that has both, and is very good, and is free. Avast is one. McAfee is not free. You want the best paid, go with Kaspersky suite 9.0, it is what I use personally an at the business. Half price> http://www.amazon.com/Kaspersky-Internet-S...5640&sr=1-1 But as for Free get Avast, you wont be disappointed...remember remove AVG completely before installing Avast. Use this tool to do so> http://www.avg.com/download-tools Select AVG Remover(32bit) (avgremover.exe) Then install Avast ( its ok to download Avast before this to speed up your protection, but don't install it until AVG is fully gone using the removal tool ) Wademan
  14. Hello'ADubois' At this point I agree you need HJT So : Download HJT from Here You can read what HJT is an does Here Save HJTInstall.exe to your desktop. Double-click on HJTInstall.exe to run the program. By default it will install to C:\Program Files\Trend Micro\HijackThis. Accept the license agreement by clicking the "I Accept" button. Click on the "Do a system scan and save a log file button. It will scan and then ask you to save the log. Click "Save log" to save the log file and then the log will open in Notepad. Click on Edit-> Select All then click on "Edit -> Copy" to copy the entire contents of the log. Next, Go to this forum Here to start a new thread right click and Paste your log there. DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required. After you post the log an are getting help from our TrustedAdvisors do nothing else to your pc until they have completed the clean up process. Please be patient once you post the log in our HJT forums as they are very busy, they will take your case ASAP. We Will get you fixed. Wademan
  15. Hello Tx Redneck, Boy I sure wouldn't pay for it, even if free Wademan
  16. very nice I use my Paragon suite tho ( paid program - http://www.paragon-software.com/home/hdm-personal/ ) but this I will give it a try, looks great for a free program Wademan
  17. Hello 'pchome' Why are you posting this nonsense under "spybot updates"? This has nothing to do with spybot.Please stop and refrain from posting advertisements on our site. I advise no one to click that link, Kaspersky, blocked it on my pc, so be careful. Wademan
  18. Nice find Zowie, added it to my huge PC utility files. Wademan
  19. Hello Bombaye, I am sorry you still are having troubles. Before going any futher i think we need our HJT TrustedAdvisors to take a look at your pc. So, Download HJT from Here You can read what HJT is an does Here Save HJTInstall.exe to your desktop. Double-click on HJTInstall.exe to run the program. By default it will install to C:\Program Files\Trend Micro\HijackThis. Accept the license agreement by clicking the "I Accept" button. Click on the "Do a system scan and save a log file button. It will scan and then ask you to save the log. Click "Save log" to save the log file and then the log will open in Notepad. Click on Edit-> Select All then click on "Edit -> Copy" to copy the entire contents of the log. Next, Go to this forum Here to start a new thread right click and Paste your log there. DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required. After you post the log an are getting help from our TrustedAdvisors do nothing else to your pc until they have completed the clean up process. Please be patient once you post the log in our HJT forums as they are very busy, they will take your case ASAP. We will get you fixed up. Wademan
  20. Ok..Are you using INTERNET EXPLORER? This has to be done using IE. Now, Select Tools at the top of IE then, Internet properties, then select Advanced, and finally select restore advanced settings ( box lower right ). Now, using that IE window try an run Eset. All you need to do for the active X is, when prompted, simply select "allow active x to be installed" no other changes need to be made..Eset should run then. Make sure you do exactly as I suggested above. Also be sure an run Eset as I advised above an paste results. If it still don't work, don't worry about it, we will try another idea. Kaspersky online scanner will Not remove threats, it will just list them. It is useful when we use HJT as a diagnostic tool only. Also like Mme said you did remove Avast completely before installing Kaspersky? You can Not have 2 AV scanners running at once. I use kaspersky myself, but no AV can remove every single virus/,malware there is. Did you run kaspersky after updating it first then do a Full scan? If so what was found? How is pc running? Also be careful when using Google an clicking links. You need to get this free tool if you don't already have it, it will protect you from most Rouge/bad Google links for free. Here> http://www.javacoolsoftware.com/spywareblaster.html Once downloaded, update it, an then make sure " enable all protection" is done near the bottom on the Protection status screen. This will prevent over 13,000+ bad site from infecting you. It uses no resources either, so this will not slow down your pc. Try all of the above an post back as advised above. Wademan
  21. Hello ADubois' I would like for you to run one more scan, it could be you have a variant of a vundo infection. The newer variants are very hard for most AV scanners to remove, this one should be able to do so. There are some newer Vundo variants that contain rootkits and it takes special tools to remove an clean the infected PC. Please run a free online scan with the ESET Online Scanner Note: You will need to use Internet Explorer for this scan. Tick the box next to YES, I accept the Terms of Use. Click Start When asked, allow the ActiveX control to install Click Start Make sure that the options Remove found threats and the option Scan unwanted applications is checked Click ScanWait for the scan to finish Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt Copy and paste that log as a reply to this topic Note: For Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.) lets see what eset finds. Wademan
  22. Hello Bombaye,This happened, most likely from you cleaning this up, an registry keys where affected and thus causing some corrupted files on the hard drive. So try the following first: Go to my computer and right click on the hard drive (which is generally c: unless you have specified otherwise) then click properties, this will bring up the hard drive properties window. Now click on the tools tab and then click on Check Now... then you will need to select both the "Automatically fix file system errors" and the "check for and attempt recovery of bad sectors" and then click ok it will then prompt you to schedule a scan at start-up click yes and then manually restart your computer. When you computer restarts it will scan the hard drive and repair any errors. This process takes about 1 to 2 hours depending on the size and condition of your hard drive. Once this is finished your computer will restart and the problem should be resolved. If not lets us know.. Wademan
  23. Do Not install Service pack 3 unless you know for sure your entire pc is 100% virus an spyware free, not doing so will render your pc un-bootable, an thus, a total reformat could happen. make sure you run the scans I meantioned. Installing service pack upgrades on a pc with Virus's or spyware can totally trash the pc. Having a totally clean PC before upgrading to new service packs is super important. I would do the overdrive test, an run the anti virus an SuperAntiSpyware scans as Suggested above. wademan
  24. Hello john, I agree an overdrive test would help shed some light on this. Your 'TechExpress" link is invalid/broken so can you re-test your pc an post the link to it please. Also, Have you tested your pc for virus's an spyware? if so what software did you use an was it updated before testing? I suggest post the test results, an run your anti virus software an do a full test. Also check your pc for spyware, try this> Please download and install SUPERAntiSpyware Home Edition (free edition) Load SUPERAntiSpyware and click the Check for Updates button. Once the update has finished, exit SUPERAntiSpyware. Please do NOT run a scan yet! IMPORTANT: Do NOT open any other windows or programs while SUPERAntiSpyware is scanning, it may interfere with the scanning process.Open SUPERAntiSpyware and click the Scan your Computer button. Check Perform Complete Scan and then click Next. SUPERAntiSpyware will now scan your computer and when it’s finished it will list all the infections it has found. Make sure that they all have a check next to them, and then click Next. Click Finish and you will be taken back to the main interface. It could be possible that it will ask you to reboot your computer in order to delete some files after reboot. I'll need a log afterwards of what has been found. To get the log, click Preferences and then click the Statistics/Logs tab. Click the dated log and press View Log and a text file will appear. Please post the results of the SUPERAntiSpyware log in your next reply. A virus could be causing your problems or something on your pc. The Overdrive test ( same as TechExpress just called overdrive now ) could help as I stated. So please do all of the above an post back here, we then will do our best to help you. Wademan
  25. Hello mommy2libras, Juliet is helping you now in our HJT forum, stay with her an don't do anything else to your pc until she has you fully cleaned up. You are in great hands with her, good luck Wademan
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