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Wademan

Anti-Spyware Brigade
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About Wademan

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  1. Hi, I figured your own reformat was done incorrectly, that is why I asked so many questions regarding that. As for firewalls, Jacee offered you help back in January, I ask again, why didn't you at least reply to her? Not replying to a TrustedAdvisor is very rude, as they use their very valuable free time, especially Jacee. I see now you did reply to her, thank you so much for doing so :-) If Zone Alarm is causing problems use Vista's firewall, even though it's not much good, it is way better than nothing. Perhaps try one of these> http://www.pctools.com/firewall/ > http://www.jetico.com/jpf.htm Wademan
  2. Hiya'911_H3LP3R', What version of Vista? What virus's where on board? Did you run scans before this reformat? Did you use windows Vista disc to restore or your own recovery discs that Vista asks you to make if your pc did not come with a recovery disc? I ask these questions as they all are important as its possible you did not install some critical files if you made the disc's yourself an waited to long to make them. I see in your signature it says Microsoft vista sp1, was that in your signature before this or did you add it after all this? I am just trying to be sure how you reformatted and how/when did you update to sp1 as it is important. Also your never answered Jacee's help to you way back in January in our HJT forum before> http://forums.pcpitstop.com/index.php?show...p;#entry1557813 So, now, what AV is on board your pc now? Did you fully update it an do full scans? If so what did they find? Did you update windows Vista after the reformat? Also, is there any chance the "junk files" your removed contained any critical windows files? HP can be very picky about removing all their junk, meaning I have seen some pc's that the HP junk was attached to some windows files.Also did you run a defrag utility after removing all the "Hp junk"? Its very important that you made sure that no virus or any malware was on board your pc after this reformat before updating windows. So much of this depends on how your did this reformat as I asked above. Scanning for virus's after this an before updating Vista would be important if you used recovery discs you made yourself and also waited a long time to make them. ( that is important in a rare chance a virus got on board before you made your own recovery disc's ) Try this for starters> Please download and install SUPERAntiSpyware Home Edition (free edition) Load SUPERAntiSpyware and click the Check for Updates button. Once the update has finished, exit SUPERAntiSpyware. Please do NOT run a scan yet! IMPORTANT: Do NOT open any other windows or programs while SUPERAntiSpyware is scanning, it may interfere with the scanning process.Open SUPERAntiSpyware and click the Scan your Computer button. Check Perform Complete Scan and then click Next. SUPERAntiSpyware will now scan your computer and when it’s finished it will list all the infections it has found. Make sure that they all have a check next to them, and then click Next. Click Finish and you will be taken back to the main interface. It could be possible that it will ask you to reboot your computer in order to delete some files after reboot. I'll need a log afterwards of what has been found. To get the log, click Preferences and then click the Statistics/Logs tab. Click the dated log and press View Log and a text file will appear. Please post the results of the SUPERAntiSpyware log in your next reply. Also run this> Download the latest version of Kaspersky Virus Removal ToolClose all other applications and double-click and run the installer. When AVPTool starts, select all the scanable items except for CD-ROM drives. After that click on Security level (1) then choose Customize (2) then click on the tab that says Heuristic Analyzer (3) then choose Enable deep rootkit search (4) and then choose OK. Then choose OK again to go back to the main screen and click the Scan button. If malware is detected, place a checkmark in the Apply to all box, and click the Delete button (or Disinfect if the button is active). After the scan finishes, if any threat remains in the Scan window (Red exclamation point), click the Neutralize all button In the window that opens, place a checkmark in the Apply to all box, and click the Delete button (or Disinfect if the button is active). If advised that a special disinfection procedure is required which demands system reboot: click the Ok button to close the window. In the Scan window click the Reports button and select Save to file. Name the report AVPT.txt, and save it to the Desktop. Close AVPTool. You will be prompted if you want to uninstall the program; click Yes. You will then be prompted that to complete the uninstallation, the computer must be restarted. Select Yes to restart the system. Copy and paste the first part of the report (Detected) that you saved in your next reply. Do not include the longer list marked Events. So, try an answer all the above questions, an do the 2 scans above an post the logs as advised. Also tell us how the pc is doing after the scans, an try an use the AV you have as well an do a full scan with it and post it's log as well Wademan
  3. Hello Noonie, katana IS helping you in our HJT forum, Katana will tell you what else needs to be done..stick to it. Ask Katana for everything else until you are full cleaned. Wademan
  4. Hi Noonie, Katana is now helping you in our HJT forum, stick to Katana's instructions totally, do nothing else until Katana is finished with your case. an PiTan your case in HJT is NOT finished, stick to it, also Noonie, in the future please do not take over someone's thread. Make your own. Thank you. Wademan
  5. Hello Bombaye, You still need to use HJT as I advised before doing anything else...if you want your pc back to a smooth working order an your pc is professionally cleaned, an analyzed by our TrustedAdvisor team, an given the "green light" meaning your pc is 100% clean. You been gone since April 28th, I hope you come back an we can get you fixed up. Wademan
  6. Hello, Katana is now helping you in our HJT forum, Follow Katana's advice an do nothing else until Katana gives you the "green Light", meaning your 100% clean. This means stop the Kaspersky scan and Follow Katana's advise, and stick to it. Wademan
  7. Hello'PiTaN Lets try this> Please download and install SUPERAntiSpyware Home Edition (free edition) Load SUPERAntiSpyware and click the Check for Updates button. Once the update has finished, exit SUPERAntiSpyware. Please do NOT run a scan yet! IMPORTANT: Do NOT open any other windows or programs while SUPERAntiSpyware is scanning, it may interfere with the scanning process.Open SUPERAntiSpyware and click the Scan your Computer button. Check Perform Complete Scan and then click Next. SUPERAntiSpyware will now scan your computer and when it’s finished it will list all the infections it has found. Make sure that they all have a check next to them, and then click Next. Click Finish and you will be taken back to the main interface. It could be possible that it will ask you to reboot your computer in order to delete some files after reboot. I'll need a log afterwards of what has been found. To get the log, click Preferences and then click the Statistics/Logs tab. Click the dated log and press View Log and a text file will appear. Please post the results of the SUPERAntiSpyware log in your next reply. Next do the following >> Download the latest version of Kaspersky Virus Removal Tool Close all other applications and double-click and run the installer. When AVPTool starts, select all the scanable items except for CD-ROM drives. After that click on Security level (1) then choose Customize (2) then click on the tab that says Heuristic Analyzer (3) then choose Enable deep rootkit search (4) and then choose OK. Then choose OK again to go back to the main screen and click the Scan button. If malware is detected, place a checkmark in the Apply to all box, and click the Delete button (or Disinfect if the button is active). After the scan finishes, if any threat remains in the Scan window (Red exclamation point), click the Neutralize all button In the window that opens, place a checkmark in the Apply to all box, and click the Delete button (or Disinfect if the button is active). If advised that a special disinfection procedure is required which demands system reboot: click the Ok button to close the window. In the Scan window click the Reports button and select Save to file. Name the report AVPT.txt, and save it to the Desktop. Close AVPTool. You will be prompted if you want to uninstall the program; click Yes. You will then be prompted that to complete the uninstallation, the computer must be restarted. Select Yes to restart the system. Copy and paste the first part of the report (Detected) that you saved in your next reply. Do not include the longer list marked Events. If the above still does not remove your Vundo infection, I highly advise to use HJT. To use HJT follow this closely: Download HJT from Here You can read what HJT is an does Here Save HJTInstall.exe to your desktop. Double-click on HJTInstall.exe to run the program. By default it will install to C:\Program Files\Trend Micro\HijackThis. Accept the license agreement by clicking the "I Accept" button. Click on the "Do a system scan and save a log file button. It will scan and then ask you to save the log. Click "Save log" to save the log file and then the log will open in Notepad. Click on Edit-> Select All then click on "Edit -> Copy" to copy the entire contents of the log. Next, Go to this forum Here to start a new thread right click and Paste your log there. DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required. After you post the log an are getting help from our TrustedAdvisors do nothing else to your pc until they have completed the clean up process. Please be patient once you post the log in our HJT forums as they are very busy, they will take your case ASAP. Wademan
  8. Hello ADubios, Like Joe said get the latest version of Spyware Blaster 4.2 ( Joe provided the link for it in his post above ). You can make Spyware Blaster not block Excite.com, but keep other sites that are a possible Security threat blocked. Open up Spyware Blaster, Under protection Status, go down to Mozilla Firefox ( upper left hand side ) , then find Excite.com and uncheck it on the list an then select the "Remove protection for unchecked items ". That should keep your Exite.com working but also block potentially harmful sites from loading. Do the same with Spybot, should be under Immunize function, uncheck Excite.com. That should allow Excite.com to work for you. And to the best of my Knowledge excite.com is not a dangerous website, especialy if you use it for your homepage, email, etc. Wademan
  9. Hey Jacee, Thanks a lot for your help, much appreciated as always girl Wademan
  10. Hello kristen, I would add on top of spybot, which badbinary advised you to try is use this as well as it scans way deeper than spybot does, especially for this type of spyware. > Please download Malwarebytes' Anti-Malware from here Double Click mbam-setup.exe to install the application. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. If an update is found, it will download and install the latest version. Once the program has loaded, select "Perform Quick Scan", then click Scan. The scan may take some time to finish,so please be patient. When the scan is complete, click OK, then Show Results to view the results. Make sure that everything is checked, and click Remove Selected. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note) The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM. Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK for either of the prompts and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. * You can also access the log by doing the following: o Click on the Malwarebytes' Anti-Malware icon to launch the program. o Click on the Logs tab. o Click on the log at the bottom of those listed to highlight it. o Click Open. Tutorial if needed : http://thespykiller.co.uk/index.php/topic,5946.0.html I would also advise getting Spyware Blaster if you do not already have it as it can block over 13,000 bad websites. It is Free an uses no PC resources. Download here> http://www.javacoolsoftware.com/spywareblaster.html once downloaded, update it an make sure under "protection Status" that you select near the bottom "enable all protection". So, post the logs from spybot, Malwarebytes, an get Spyware Blaster. And also tell us how your pc is running after the advised scans are ran. Wademan
  11. Hello SpootieHorse. You are misreading what it says, it says> " avast! antivirus Home Edition is FREE to use but it is necessary to register before the end of the initial 60 day trial period. Following the registration you will receive by e-mail a license key valid for a period of 1 year. After you have downloaded and installed the program, the license key must be inserted into it within 60 days. The registration process is very easy, and it will take you only a couple of minutes." So register here> http://www.avast.com/eng/download-avast-home.html an then download Avast an check your email for the license key an enter it, then you are good to go. Sorry you was misreading or understanding it. It is a great AV program, 100% free. Wademan
  12. Hello Adubois, Good job on posting the HJT log in our HJT forum, remember do not post to your own post there until a TrustedAdvisor has taken your case, they will get to you ASAP. I will keep an eye on it. Wademan
  13. Hello SpootieHorse' I would not use AVG again as it has way too many "False/positives", meaning flagged malware that really isn't malware. We that work in pc security field have seen hundreds of False/Positives from AVG and it takes much time just to convince the person its not really malware at all. I highly recommend Avast> http://www.avast.com/eng/avast_4_home.html Offers both of what you want. You did say free Anti Virus+ Spyware protection. There isn't much to offer that has both, and is very good, and is free. Avast is one. McAfee is not free. You want the best paid, go with Kaspersky suite 9.0, it is what I use personally an at the business. Half price> http://www.amazon.com/Kaspersky-Internet-S...5640&sr=1-1 But as for Free get Avast, you wont be disappointed...remember remove AVG completely before installing Avast. Use this tool to do so> http://www.avg.com/download-tools Select AVG Remover(32bit) (avgremover.exe) Then install Avast ( its ok to download Avast before this to speed up your protection, but don't install it until AVG is fully gone using the removal tool ) Wademan
  14. Hello'ADubois' At this point I agree you need HJT So : Download HJT from Here You can read what HJT is an does Here Save HJTInstall.exe to your desktop. Double-click on HJTInstall.exe to run the program. By default it will install to C:\Program Files\Trend Micro\HijackThis. Accept the license agreement by clicking the "I Accept" button. Click on the "Do a system scan and save a log file button. It will scan and then ask you to save the log. Click "Save log" to save the log file and then the log will open in Notepad. Click on Edit-> Select All then click on "Edit -> Copy" to copy the entire contents of the log. Next, Go to this forum Here to start a new thread right click and Paste your log there. DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required. After you post the log an are getting help from our TrustedAdvisors do nothing else to your pc until they have completed the clean up process. Please be patient once you post the log in our HJT forums as they are very busy, they will take your case ASAP. We Will get you fixed. Wademan
  15. Hello Tx Redneck, Boy I sure wouldn't pay for it, even if free Wademan
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