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Y kawika

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About Y kawika

  • Rank
    Anti-Spyware Brigade
  • Birthday 03/17/1960

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  • Website URL
    http://www.ykawika.com

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  • Gender
    Male
  • Location
    Long Island, New York

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  1. If you "mouse over" the icon, does it give you any further information? How full is the drive? Can you post a screen shot? Thanks Y
  2. Y kawika

    Stuck on "Scanning Junk Files"

    Hi Bill, Please open a ticket at our help desk so that we can get some more information and see what is going on. You can open a ticket from here: PC Matic Help Desk Uploading a log file will be most helpful as well. 1) Open PC Matic and click the 'Options' gear icon, then select 'Technical Support' and click the 'Create a log' button to put a zipped file on your desktop. 2) After a minute or so you should see a message that the log file was successfully uploaded and the log file should disappear from the desktop. Thank you Y
  3. Y kawika

    Installing PC Matic

    Hi Gary, Is this rig fully updated through Windows updates? That's the first place that I'd go to trouble-shoot such a message. Please keep us posted. Y
  4. Well pcmatic.com is a legit and reputable site and they sell a legit and reputable anti-virus program there, despite what the folks at WOT are presenting. On what specific evidence do they base such a claim? Who is WOT: Web of Trust (WOT) is a website reputation and review service that helps people make informed decisions about whether to trust a website or not. WOT is based on a uniquecrowdsourcing approach that collects ratings and reviews from a global community of millions of users who rate and comment on websites based on their personal experiences. Where do the reputation ratings come from? WOT's unique tools are powered by our global community of millions of users who have rated millions of websites based on their experiences. All websites'reputation ratings in WOT are based on ratings from our users. They are most certainly entitled to their opinion. Y
  5. Y kawika

    Devious Verizon Scam Alert

    There are so many scams out there these days and some are better than others. This is one that reminds us to keep our personal information to ourselves. Like the scammers that ask you to verify your Social Security Number to them, this one resets your password, then asks you to verify your new pin. Be careful out there. Here's the scoop from a well respected friend of mine and of the Pit, Devin. https://techtalk.pcpitstop.com/2018/07/26/beware-a-deviously-good-verizon-scam/ Y
  6. Y kawika

    netflix

    I saw that the developers are looking at this issue when going to Netflix in the Edge browser. Is this the browser that you are using when the issue occurs? Are you having the same issue in any other browser(s)? Thanks for any additional information. Much appreciated Y
  7. Y kawika

    Test Result Display Fail

    Truly unusual to say the least. The Pit test does use activeX components, so let's get a fresh set put in place. Download and save the following zip file where you can find it: http://files.pcpitstop.com/support/Remove-PCPitstop.zip Navigate to the file, right click it and Extract all Open the Remove-PCPitstop folder Right click on the Remove-PCPitstop.cmd file and choose: Run as Administrator When the command prompt finishes, close it and restart the computer. (right click IE in All Programs - Run as Administrator) Navigate back to the overdrive test and you'll be prompted to download a fresh set of activeX components. Go for it and run the test. Please let us know if this corrects the issue. Thanks Y
  8. Y kawika

    Test Result Display Fail

    Let me know if elevating IE allows things to work for you. Start>All Programs, then Right Click on Internet Explorer and choose: 'Run as Administrator' Navigate yourself back to the Overdrive test and try again: http://www.pcpitstop.com/betapit/default.asp Thanks Y
  9. Y kawika

    netflix

    Hi Cath, What is the error that you are seeing? Do you get an error if you go to: https://www.netflix.com/ ? Please open a ticket at our help desk so that we can get some more information and see what is going on. You can open a ticket from here: PC Matic Help Desk Thank you Y
  10. Hi RobT, Let's see if you are able to run an Overdrive test here at the Pit. Go to: Start>All Programs, then Right Click on Internet Explorer and choose: 'Run as Administrator' Navigate yourself to the Overdrive test and run the scan, then post the final URL address back into this e-mail: http://www.pcpitstop.com/betapit/default.asp Here's a how to: http://www.pcpitstop.com/techexpress/howto1.asp And a How to Video: https://www.youtube.com/watch?v=f2yCeqlVM0g&feature=youtu.be Y
  11. Y kawika

    All-Radio

    Dude............ what did you allow to run? You're gonna have to get into the help desk and be sure to supply a log file. Remove all of those keygens and other malware that you have on your white list as well. White listing malware allows more malware to run, but then you've been around long enough to know the dangers. This pollution is most commonly dropped by attempts at crackz or keygens. Helpdesk: Please open a ticket at our help desk so that we can get some more information and see what is going on. You can open a ticket from here: PC Matic Help Desk Logfile 1) Open PC Matic and click the 'Options' gear icon, then select 'Technical Support' and click the 'Create a log' button to put a zipped file on your desktop. 2) After a minute or so you should see a message that the log file was successfully uploaded and the log file should disappear from the desktop. Give the techs as much honest information as possible. This is a particularly nasty infection. Y
  12. Open Options on the PC Matic UI and go to the Malware scan and use the drop down arrow and choose: Selective Then below it, enter the folder path that you wish to scan Save and Exit Don't forget to change it back to the Quick (Default) after you are done with it. We have a "right click & scan" option on the road map and I for one am looking forward to that. Y
  13. The whole build is a beta. The latest stable version of Windows 10 is 17134.191 with Edge running version: Microsoft Edge 42.17134.1.0 I have spoken and worked with our chief Super Shield developer about the issue and he stated that there are just so many bugs that if we had a crash dump (.dmp) file to look at, then we may be able to get around it. However, as soon as Microsoft pushes forward a new beta, the whole thing may well start all over again. Sorry about that, but I'm not seeing a light at the end of this tunnel. Y
  14. Y kawika

    vpn and browser vpn

    Yes, you just need one, if you are going to use a VPN, otherwise, you are just creating more redirection and slowing down your connection without any additional security being placed. With or without the VPN enabled, it's nice to hear that you are using the Opera browser. It's been my favorite browser for years now. Y
  15. Y kawika

    caintry boy

    Good grief caintry, just when you need a few blood clots they decide to go on vacation! I hope this last trip has done the trick and you can keep some of your blood on the inside. Karen........... you be careful yourself! We don't want to hear about the two of you being out of commission at the same time. Let's get Roger back up to snuff, then he can get back to spoiling you like you deserve. Y
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