Files recovery from hard drive in User to User Help Posted January 9 · Report reply No luck in recovering files from that hard drive. It was taken to a local computer repair shop and they used everything available to them to try to recover the files. They said as nigsy suggested that the hard drive had failed. Only other way might be to send it off for "professional recovery" but that would be too expensive and time consuming. Thanks to everyone here for your help on this matter. I appreciate very much.