Everything posted by Jeff1900
Thank You so much for the quick service. Im back on with PCmatic on my dell.
My son downloaded a file that infected my computer. I did a complete reset of the computer through windows 10. Now when I downloaded pcmatic it is thinking its a new computer and wants a new license. I have a 5 device license and all are used one of the 5 are assigned already to this computer before the reset. Can anyone tell me how to fix this? If pcmatic would let me scan it I believe it could tell its the same computer but it wont let me scan it unless I buy a 6th license.