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Miss Helen

Members
  • Content count

    14
  • Joined

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About Miss Helen

  • Rank
    Member
  • Birthday 10/04/1948

Contact Methods

  • Yahoo
    hskarulis@yahoo.com

Profile Information

  • Gender
    Female
  • Location
    Bel Air MD
  • Interests
    computers, windows 10, social media and house plants

Previous Fields

  • System Specifications:
    Windows 10, 8gb mem, i5, HP x360 15

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  1. Miss Helen

    Possible virus/malware

    Thank you Will pass this along.
  2. Ever since that Win update on 6/12, my Lenovo 8.1 laptop has gone berserk: slowed down to a crawl; can't do Win Update; can't run, repair or reinstall either Avast or Win Defender AntiVirus even in Safe Mode! Can't even get it into Safe Mode *with Networking*, just regular Safe Mode only; but when not in Safe Mode, it connects to my router just fine. This was presented to me by someone on another group. Any thoughts?
  3. Miss Helen

    HP Envy convertible15-u110 dx

    So you think the network adapter problem is connected a problem on the motherboard? The power jack seems loose. I have someone who is going to open it up in August when i see him. He's worked with circuit boards for years in Quality control. He's going to try to see what the problem is with the power cord constantly falling out. Might me the cord that's the problem. I'm guessing if you're correct about the motherboard, this is going down the drain and it will need to be replaced. Thanks for ll your answers.
  4. Miss Helen

    HP Envy convertible15-u110 dx

    It has windows 10 clean install by microsoft about 8 months ago.
  5. I own the above model laptop and the internal battery is bad, power jack is falling apart, the network adapter gave up and I have an external one now. Is it worth fixing? I got it on sale from Best Buy in 2015. I'm open to all thoughts. Thank you.
  6. Miss Helen

    network drivers missing

    I was using an ethernet cable and it was annoying so out of shear frustration I found on another site to delete the network adapter, which under other conditions, I wold have been terrified to do. However, I was already unable to use it. I was planning on buying a usb network adapter, so I did what they suggested. I deleted the network adapter and rebooted and the system found it missing and reinstalled the adapter and the driver and it has worked flawlessly since. Neither Intell or MS thought of this fix. Sorry for the delay in getting back but thought it best to make sure it was really working
  7. Miss Helen

    network drivers missing

    Intel tried all sorts of things MS reinstalled windows 10 clean install It works and then it quits. Error message is saying that device isn't enabled and that windows does that when device isn't working properly. Someone I know that worked for years with electronic boards said it's rpobably a loose connection. I think down the road I'm just going to buy a usb one. I'm getting bad vibes from this computer. Like HP stopped making it. I love it except fo this.
  8. Miss Helen

    network drivers missing

    OK, I've tried everything you guys have so graciously suggested, used links etd. Called Intel to try to see if they could help since network adapter is an Intel product. They downloaded all the drivers. First it didn't seem to show up in Device manager and then yesterday it di until it stopped working. Do you think that it's a hardware problem?
  9. Miss Helen

    network drivers missing

    I got them downloaded from another computer to flash drive and installed on problem computer but still not showing up in device manager. What can I do to get them to work? I do appreciare you help.
  10. Miss Helen

    network drivers missing

    The HP website says there are no drivers available. Am I missing something? I'm real frustrated with this situation
  11. Been having major problems with my hp envy x360 with keeping internet connection. MS had senior technician reinstall windows, brand new copy they downloaded. Still missing drivers for the network adapter. They tell me to call the manufacturer and I tried HP they send you to website no drivers for windows 10. Do I need to know who manufactured the network adapter? How would I find out? Aprreciate any help. Thank you.
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