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  3. Farbar Recovery Scan Tool (FRST) Scan Please download Farbar Recovery Scan Tool (x32)or Farbar Recovery Scan Tool (x64)andsave the file to your Desktop. Note: Download and run the version compatible with your system (32 or 64-bit). Download both if you're unsure; only one will run. Right-Click FRST.exe / FRST64.exe and select Run as administrator to run the programme. Click Yes to the disclaimer. Ensure the Addition.txt box is checked. Click the Scan button and let the programme run. Upon completion, click OK, then OK on the Addition.txt pop up screen. Two logs (FRST.txt & Addition.txt) will now be open on your Desktop. Copy the contents of both logs and paste in your next reply.
  4. Yesterday
  5. Hi Been a while since I posted on here so I apologise if this is not the correct forum location …. Friends sons computer has been a git lately and is causing all sorts of slowing issues! System details: Windows 10 Pro 64 bit Operating System (x64 bit processor) 4GB Ram Hijackthis log: Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 16:29:05, on 24/04/2019 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.17134.0001) Boot mode: Normal Running processes: C:\Program Files (x86)\PremierOpinion\pmropn.exe C:\Users\jack\AppData\Local\Microsoft\OneDrive\OneDrive.exe C:\Games\World_of_Tanks\WargamingGameUpdater.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\WINDOWS\SysWOW64\cmd.exe C:\WINDOWS\SysWOW64\cmd.exe C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe C:\Program Files (x86)\Steam\Steam.exe C:\Users\jack\Desktop\HijackThis.exe C:\Users\jack\AppData\Local\Microsoft\OneDrive\StandaloneUpdater\OneDriveSetup.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = F2 - REG:system.ini: UserInit= O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_161\bin\ssv.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_161\bin\jp2ssv.dll O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" O4 - HKCU\..\Run: [OneDrive] "C:\Users\jack\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\steam.exe" -silent O4 - HKCU\..\Run: [World of Tanks] "C:\Games\World_of_Tanks\WargamingGameUpdater.exe" O4 - HKCU\..\Run: [Chromium] "c:\users\jack\appdata\local\chromium\application\chrome.exe" --auto-launch-at-startup --profile-directory=Default --restore-last-session O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O18 - Protocol: about - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\SysWOW64\mshtml.dll O18 - Protocol: cdl - {3DD53D40-7B8B-11D0-B013-00AA0059CE02} - C:\Windows\SysWOW64\urlmon.dll O18 - Protocol hijack: dvd - {12D51199-0DB5-46FE-A120-47A3D7D937CC} O18 - Protocol: file - {79EAC9E7-BAF9-11CE-8C82-00AA004BA90B} - C:\Windows\SysWOW64\urlmon.dll O18 - Protocol: ftp - {79EAC9E3-BAF9-11CE-8C82-00AA004BA90B} - C:\Windows\SysWOW64\urlmon.dll O18 - Protocol: http - {79EAC9E2-BAF9-11CE-8C82-00AA004BA90B} - C:\Windows\SysWOW64\urlmon.dll O18 - Protocol: https - {79EAC9E5-BAF9-11CE-8C82-00AA004BA90B} - C:\Windows\SysWOW64\urlmon.dll O18 - Protocol: its - {9D148291-B9C8-11D0-A4CC-0000F80149F6} - C:\Windows\SysWOW64\itss.dll O18 - Protocol: javascript - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\SysWOW64\mshtml.dll O18 - Protocol: local - {79EAC9E7-BAF9-11CE-8C82-00AA004BA90B} - C:\Windows\SysWOW64\urlmon.dll O18 - Protocol: mailto - {3050F3DA-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\SysWOW64\mshtml.dll O18 - Protocol: mhtml - {05300401-BCBC-11D0-85E3-00C04FD85AB4} - C:\Windows\SysWOW64\inetcomm.dll O18 - Protocol hijack: mk - {79EAC9E6-BAF9-11CE-8C82-00AA004BA90B} O18 - Protocol: ms-its - {9D148291-B9C8-11D0-A4CC-0000F80149F6} - C:\Windows\SysWOW64\itss.dll O18 - Protocol: res - {3050F3BC-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\SysWOW64\mshtml.dll O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll O18 - Protocol hijack: tv - {CBD30858-AF45-11D2-B6D6-00C04FBBDE6E} O18 - Protocol: vbscript - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\SysWOW64\mshtml.dll O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing) O23 - Service: aswbIDSAgent - AVAST Software - C:\Program Files\AVAST Software\Avast\aswidsagent.exe O23 - Service: Avast Antivirus (avast! Antivirus) - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe O23 - Service: AvastWscReporter - AVAST Software - C:\Program Files\AVAST Software\Avast\wsc_proxy.exe O23 - Service: BattlEye Service (BEService) - Unknown owner - C:\Program Files (x86)\Common Files\BattlEye\BEService.exe O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\WINDOWS\SysWow64\IntelCpHeciSvc.exe O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\WINDOWS\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing) O23 - Service: EasyAntiCheat - EasyAntiCheat Ltd - C:\Program Files (x86)\EasyAntiCheat\EasyAntiCheat.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing) O23 - Service: Google Chrome Elevation Service (GoogleChromeElevationService) - Google Inc. - C:\Program Files (x86)\Google\Chrome\Application\72.0.3626.119\elevation_service.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Update Service (gupdatem) (gupdatem) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Intel(R) HD Graphics Control Panel Service (igfxCUIService1.0.0.0) - Unknown owner - C:\WINDOWS\system32\igfxCUIService.exe (file missing) O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: Origin Client Service - Electronic Arts - C:\Program Files (x86)\Origin\OriginClientService.exe O23 - Service: Origin Web Helper Service - Electronic Arts - C:\Program Files (x86)\Origin\OriginWebHelperService.exe O23 - Service: PremierOpinion - VoiceFive, Inc. - C:\Program Files (x86)\PremierOpinion\pmservice.exe O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\SecurityHealthAgent.dll,-1002 (SecurityHealthService) - Unknown owner - C:\WINDOWS\system32\SecurityHealthService.exe (file missing) O23 - Service: @%ProgramFiles%\Windows Defender Advanced Threat Protection\MsSense.exe,-1001 (Sense) - Unknown owner - C:\Program Files (x86)\Windows Defender Advanced Threat Protection\MsSense.exe (file missing) O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\WINDOWS\System32\SensorDataService.exe (file missing) O23 - Service: @%SystemRoot%\System32\SgrmBroker.exe,-100 (SgrmBroker) - Unknown owner - C:\WINDOWS\system32\SgrmBroker.exe (file missing) O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spectrum.exe,-101 (spectrum) - Unknown owner - C:\WINDOWS\system32\spectrum.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing) O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\WINDOWS\system32\TieringEngineService.exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) O23 - Service: @%systemroot%\system32\xbgmsvc.exe,-100 (xbgm) - Unknown owner - C:\WINDOWS\system32\xbgmsvc.exe (file missing) -- End of file - 9231 bytes ---------------------------------- Kind Regards Loz
  6. That really depends on the nature of the virus and if it's something that there are known solutions for remediation.
  7. What should be done to personal computer after it is invaded by a viruses ?
  8. Long time no see; hope you have a good day!!
  9. Hey John and What is the file extension the ransomware created? I'm not able to read the pic you posted to get info to help. Tx
  10. Last week
  11. Will your software get rid of this ransomware, Do you have a phone number so I can talk with someone. John
  12. My Cd Rom drive ate my Papyrus racing and thought i'd try here if anyone knows of a site where I could download with no BS.I gave up because all of the sites are stupid! Appreciate, Dave
  13. wanted to give a new update i bought a new motherboard Asus rog hero 7 x470 board and well still same problem so far i have bought a new motherboard,ram,hard drives... really dont wanna buy a new CPU
  14. So I just formatted all my hard drives and started from scratch again so reinstalled windows and also redownload steam and a few games (also downloaded uplay and assassins creed odyssey) and so far NO steam games will work now, they crash right when the splash screen starts or just sit with a black window (no error codes) and steam will freeze and will close and wont start back up until I reboot computer. Now the uplay store works just fine and I booted assassins creedy odyssey and that booted great as well (it was fine before all this as well).I'm at a loss at this point since this is fresh new install and new install of steam and games with new ram (nothing is overclocked this is default settings). I plan on buying a new mobo today to test that out. But it's weird since it's only steam related stuff that is not working.
  15. Personally, I'm not a fan of MSI and my inclination is that the mobo is the culprit considering your statement about the ram slot switching to correct boot issues.
  16. Thanks nigsy! It's been a long time since I've been able to log into my account!
  17. hey long time since i been here (for some reason i cant log into my old account icebear/lusafis wish i could find a way to get back on !) anyway my problem i am having is a weird one and here comes the wall of text So some games like Monster hunter world take over 15mins to startup (i counted) and a few other games take about 5 mins or wont even boot at all (but other games work just fine) so after a few tries i i found that by changing the timings of my RAM or just moving them to different slots from each other will fix the issue until i restart my pc again. i have tried default ram settings and it will work fine until i reboot. Overclocking is the same way as well, so i reinstalled windows and also tried different hard drives (uninstalling and reinstalling said games and moving to different hard drives and still no go. Now i went and bought a brand new set of RAM and it STILL does the same thing. i also noticed that if steam does not auto boot and when i try to click it and does not load it will take 5 mins to finally start and than run really slow and even crash and this is when i know i need to reboot and mess with the timings again for my ram ( i have tried reinstalled steam and also to different hard drive and also with the clean install of windows) My specs are Ryzen 1700x MSI x370 gaming pro carbon 32GB of Corsair Vengeance LED DDR4 3000mhz (my new set is Corsair Vengeance RGB PRO 3000mhz) Evga 1080Ti Windows is installed on its own SSD and i have 2 raid 0 spin drives for games and a samsung evo 960 nvme ssd for my main games i play.
  18. Hi Would Running system file Checker help sfc /scannow , note space between c an / , may Help , worth a try ok .. Philip..
  19. autocheck autochk *  is the correct value. If the dirty bit was the only problem, you can turn it off per microsofts instructions: https://support.microsoft.com/fi-fi/help/160963/chkntfs-exe-what-you-can-use-it-for Erasing of restore points is actually fairly easy. All you have to do is shut system restore off and they will all be gone when you turn it back on. Perhaps something in the process you went through did that. You might try downloading and running Windows Repair All-in-one. It isn't a repair install, but it will correct some of the important registry entries in windows.
  20. Ah work was getting the best of me for awhile and life in general. I think everyone knows how that goes. I only learned of CB passing maybe a couple weeks ago when I checked in and I became very inspired to fold again. It's good to see so many familiar people still around the Pitstop after all these years.
  21. I'm just guessing TBH about registry; but you may have changed something by booting to W10 from the USB - It doesn't have a live CD version like Linux does so somewhere it's installed something as you've stated you booted to the W10 desktop. Have a look if you have a "Windows.old" folder on your C drive: C:\Windows.old\Users\your_name If you have then I think you may somehow inadvertently installed W10 as an inplace upgrade.
  22. A full format and install of Windows 7 is what I'm trying to avoid, if possible. How would I know of any altered registry settings, please? And why did Windows 10 delete the existing restore points, is a question I'd really like to know, as I can't imagine any circumstances when that 'feature' (which I did NOT tell the Windows 10 installation to do) would be useful.
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