Jump to content


Photo

definations

virusdefinations

  • Please log in to reply
3 replies to this topic

#1 Thecokeys8

Thecokeys8

    New Member

  • Members
  • 1 posts

Posted 11 April 2017 - 09:45 AM

I keep getting the yellow shield with def downloads failed and don't know how to fix it



#2 Y kawika

Y kawika

    Anti-Spyware Brigade

  • Admins
  • 20,911 posts
  • Gender:Male
  • Location:Long Island, New York


Posted 11 April 2017 - 03:55 PM

:wp:

 

Are you having the issue on all 4 of your computers or just one?

 

Which one, if only one?

 

See about getting a fresh installation of Super Shield in place.

 

Download and save the latest version of Super Shield from the link below:

 

Super Shield:  http://supershield-f....0.12-setup.exe

 

Uninstall your current installation of Super Shield and reboot the computer

 

Next, navigate to where you saved the new Super Shield installer and (provided this isn't the XP computer, double click it if it is the XP rig)

 

Right click the file and choose:  Run as Administrator

 

Go through the installation menus and wait for the Super Shield icon to turn green in the task bar.

 

Give the computer a final reboot.

 

:) Y


Y kawika's Computers and Stuff

Post When You Want and Help When You Can..........Y


#3 nigsy

nigsy

    Advanced Member

  • Moderators
  • 4,392 posts
  • Gender:Male
  • Location:devon, england


Posted 21 April 2017 - 02:42 AM

I think you should try download the latest version and try unsintalling the older software.

 

You're a new member so benefit of the doubt.

This part of the forum is for problems with PC Pitstops paid software and although there are no rules about 'ordinary' members posting here to help...it's best left to the Admins as this forum is the point of contact for people having issues with the paid software.


The South-West Will Rise Again

Mebyon Kernow - Voice Of Cornwall


#4 shogan191

shogan191

    Advanced Member

  • Moderators
  • 15,452 posts
  • Gender:Male
  • Location:S.W. Florida


Posted 21 April 2017 - 06:44 PM

Hey nigsy, good call.  mjhaider, welcome to the forums.  Your positive attitude will be a big help in our user to user Help Forums.  


When all else fails just do what works.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users