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SS stopped a program form starting


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#1 daniellouwrens

daniellouwrens

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Posted 15 March 2017 - 04:18 PM

Hi

 

A few days ago I tried to open a program, one I use often, and a SS message came up that the program was stopped,

with no choice to allow or not to allow.

 

I had to uninstall PCMatic to get the program to run.

 

How do I prevent this happening again when I reinstall PCMatic?

 

I run many programs over 4 PC's and cannot remember which program it was, but I only

run programs from reputable suppliers.

 

Thanks

 

Daniel


Edited by daniellouwrens, 15 March 2017 - 04:20 PM.


#2 Y kawika

Y kawika

    Anti-Spyware Brigade

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Posted 15 March 2017 - 05:11 PM

Hi Daniel,

 

Please open a ticket at our help desk so that we can get some more information and see what is going on.
 
You can open a ticket from here:
 
 
Let them know which computer this occurred on and they'll check it out and help you to white list the application if it is found to be safe.
 
Thanks
 
:) Y

Y kawika's Computers and Stuff

Post When You Want and Help When You Can..........Y





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