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Netbook wants different sign in


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#1 BOB4

BOB4

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Posted 29 November 2016 - 09:24 AM

 I have an Acer notebook SW3-013-155J(J could be 1). The outlook account that was used to log into on the acer is no good.I must of used wrong password to many times and MS will not unlock. WE never used this old outlook acct for any thing other than logging onto acer notebook. I can still get into notebook. So I login and  I made this new acct an administrator acct (JOE). The problems now is I keep on being asked to log in with another acct (which I feel is the old bad  outlook acct). The message is below in picture. So big question is how do I fix the mess I created?

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