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A few helpfull hints to new posters


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#1 Bear

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Posted 19 February 2007 - 08:53 PM

I know this is posted someplace here but i can not find it

There is some basic info needed to make helping a lot easier

1. Describe the problem with as much detail as you can, even if you think it is silly or sounds
stupid post it.

2. What you had been doing when the problem occurred

3. Your operating system

4. If you have recently add or removed any software or hardware

5. If the problem is random or not

6. If it is an on line issue is it every page or just a few pages

7. Did you get or see any error codes

8. Have you checked for any problems in your device manager or system log file and if so what are they?

9. Is system resore on or off

10. have you recently had a run in with a virus and do you have the following installed and updated
spybot s&d, adaware, and ccleaner along with your updated virus protection

11. Have run a registry cleaner or messed with the registry in any way

and most important

12. take and post a test

anyone think of anything else


From Simonsells91: Posting the system configuration helps a lot when it could be a hardware problem. Also, taking a Pit test and posting the link to your Tech Express in the first post will be a big help.

From rjmcc99: Make the topic indicative of your problem. Don't just write "help" or "problem." Many people don't even open a topic so titled.
Fighting for peace is like screwing for virginity.
George Carlin

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#2 Jacee

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    Madam Admin <aka> Maude

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Posted 28 January 2008 - 12:33 AM

Also to add to The Bear's helpful hints 3. Your operating system* ... Give us a hint to help you! :adios:

Please include what version of Windows you're using in your topic .

Is it?
Win 98
Win2000
XP home
XP Pro


Is it Vista?
Home Basic
Home Premium
Business
Ultimate
32 or 64 bit

MS - MVP Consumer Security 2006 thru 2016





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