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  1. Yesterday
  2. Recently, several Windows 10 machines are finding themselves having issues with their USB keyboard and/or mouse not working. I had this occur last Monday and I was and am running the most current version of Windows 10: 16299.248 In any event, in order to get it all back, I did a repair install using the Windows 10 media Creation Tool: Media Creation Tool: https://www.microsoft.com/en-us/software-download/windows10 Some others have gone in and rolled back the last Windows update to be able to get things working again. So now that it's all back and running properly I went looking to see if there is a way to prevent this from happening again to my USB keyboard and/or mouse. I ran across this setting and have implemented it. Configure Power Management Settings on Windows 10 Creators Update Modifying the Power Management settings is a workable fix to troubleshooting USB not recognized or not working hitches for Windows Creators Update since Windows machine will turn off the USB controllers to save power. I'm not sure if this will prevent these issues that Microsoft is causing when our USB ports suddenly stop working, but it's worth a try. To disable it, follow below steps. 1. Open Device Manger. 2. Expand the Universal Serial Bus controllers item. 3. Double-click the USB Root Hub device and then turn to the Power Management tab. (if there’s more than one USB Root Hub device, repeat these steps.) 4. Uncheck the Allow the computer to turn off this device to save power, and then click OK. In any event, I haven't had any repeat issues, and don't know if this tweak will help, but I know that it isn't hurting anything to try. Just wanted to pass this on. Y
  3. By default, the scan registry function is "OFF" in the PC Matic scans. If you wish to use the utility, then go into Options and turn on "Scan Registry Fixes". The registry utility in PC Matic is very light. It does remove some orphaned entries, but primarily concentrates on optimizing the correlations between what is installed and what is represented in the registry, making sure that application paths are correct, etc. This is from the log file in my last scan: [6:04:32 PM] +++ Registry +++ [6:04:32 PM] $ CLSIDs EntriesFixedCount 0 [6:04:32 PM] $ Progids EntriesFixedCount 0 [6:04:32 PM] $ AppPaths EntriesFixedCount 0 [6:04:32 PM] $ Typelibs EntriesFixedCount 0 [6:04:32 PM] $ Interfaces EntriesFixedCount 0 [6:04:33 PM] $ MUICaches EntriesFixedCount 0 [6:04:33 PM] $ AddRemoves EntriesFixedCount 0 [6:04:33 PM] $ SharedDLLs EntriesFixedCount 0 [6:04:33 PM] $ ModuleUsage EntriesFixedCount 0 [6:04:33 PM] $ AppOpens EntriesFixedCount 0 [6:04:33 PM] $ ARPCaches EntriesFixedCount 0 [6:04:33 PM] $ MenuOrders EntriesFixedCount 0 It's not so much a "cleaner" as it is a check to insure that what is installed is properly represented and pointing to the right places in the registry. Y
  4. **I am not affliated to PC Matic** Older versions of windows occasionally benefited from registry cleaners just to keep things tidy. W8/10 should never need registry cleaners. The latest registry cleaners (Like PC Matic) are much better at clearing out the old keys and non functioning entries than they used to be but as with anything to do with the registry; unless you know what you are doing, have your own recent backup then just one wrong deleted entry could cause an unstable or non bootable machine. Personally wouldn't touch them.
  5. I've used PC Matic for years and was telling a friend about it and what it does. He responded with something he saw on a MS website: Microsoft’s official position on the use of Registry Cleaners 1. Microsoft does not support the use of registry cleaners 2. Microsoft is not responsible for issues caused by using a registry cleaning utility. 3. Microsoft cannot guarantee that problems resulting from the use of a registry cleaning utility can be solved I would be interested to see what PC Matic's response is to this. Thank you,
  6. Last week
  7. PCMatic website link to Forumnot working

    Thanks for the info. I'll let our web developer know of these issues. Appreciated Y
  8. From some of the PCPitstop webpages such as http://www.pcpitstop.com/ in the Footer Menu at page bottom under Support - Forum the link won't resolve . It seems the www in the url doesn't have a DNS record for the forum sub-domain. The link is https://www.forums.pcpitstop.com/ Removing the www works as do some of the other forum links on the website that already don't include the www The other links under the Forum menu tab all seem to work and don't include the www
  9. My life time member ship

    Hi Bruce To reinstall PC Matic or install the program on an additional computer, download and install the program by clicking the link below: http://pcmatic.com/download Once the program is installed, launch the application, and login to run the scan. For PC Matic, you only need to login with the same registered email address , and password as was previously used for the original installation. Do not click on the 'Register' or 'Edit' option or otherwise try to use the license key again. To reset your password click the link below: http://www.pcpitstop.com/support/#/kb/login-issue If you do not receive the link to reset the password in just a few minutes, be sure to check your junk mail folders both on the local email client and also at the online email program. Y
  10. Range extender problem

    I've never liked these range extenders; always had issues with them. Have you tried resetting the extender to it's factory settings and setting it up from scratch? There should be a reset button on the back; press and hold in for about 10 seconds and then got through the setup process again (I wouldn't save the original config). I would also visit the linksys page for your device and see if there is an available firmware upgrade. https://www.linksys.com/gb/p/P-RE6500/ In the end I ditched the extender and went for TPlink homeplug solution!!
  11. Issues installing

    Unless you're running Windows on your Mac Book Pro it's not going to work. SOFTWARE REQUIREMENTS Operating System: Microsoft Windows 10, 8, 7, Vista and XP
  12. I have installed PC Matic on one computer (Hp) but cannot get it to open on my MAC Book Pro. I continue to get the same block. How can I get around this in order to download PCMatic?
  13. My life time member ship

    I have a life time member ship order ID # 2780680 . My computer got hacked so I called Dell and they helped me to get it back but I lost all my files , everything . So now I want to put my PC matic back on but I can't seem to find a way to get it back on I should not have to pay all over its only been a year or so . Can some one please help me with this ?
  14. Hi I recently upgraded my internet router to up to 100 meg to stream tv channels. Now my Linksys range extender isnt even recognized by my computer..if our smartphones are near the extender, our wifi is disconnected and Linksys asks for us to sign in?? saying connection has been lost. I thought maybe it needs to be reconfigured, but I don't get any "Linksys extender setup" window at all to do this. Its a Model RE6500, maybe the hardware is too old?? Anyway, Thanks.....with the extender unplugged, the phones hook right back up after a minute.
  15. Long Scan Time

    Hi Bobby Please open PC Matic and click on Options>Scan Options and check that the Type of Malware Scan is set to Quick and not Full. Be sure to click on the red Save button before closing the Options screen. Full will scan every file on the computer and can literally take hours. Quick will find 99% of all malware that could be hiding on the computer but should run in much less time. Please let us know if that does not resolve the issue. Y
  16. I just began using PCMatic a few days ago. The time required for PCMatic to scan my computer is quite long. The last scan required almost 12 hours to complete. I am not receiving an emailed report of the scan results even though I have selected this option, but have to go to the summary on the scan results from the PCMatic home page to see the details. What am I doing wrong?
  17. well unfortunatly i dont have any friend that can pass me a video card... but how i can be sure its the video card instead the bad motherboard ? i suspect the board but im not expert you are
  18. Do you have another graphics card you can try? Maybe a friend has a spare? Do this: Unplug it! Unhook EVERYTHING from the motherboard except RAM and CPU.Now put in video card and connect monitor. Try it, it should POST. If it does connect the hard drive/s ONE at a time, restarting the PC after each. It should POST. After the hard drive is connected with O/S it should BOOT. If you reach a point where you've connected something (like video card or hard drive) and it doesn't POST, there's your problem. Computer won't start?
  19. IntelGuy has passed away

    IG & I had our differences of opinion from time to time, but he was an important part of PC Pitstop and I considered him to be my friend. He will be missed...
  20. Congratulations Rob Cheng

  21. Script errors

    Hello and Ken I'm sorry, but your question is too vague and I honestly had no idea Netscape was still a usable program/browser. Can you post a screenshot of what's taking place?
  22. board is a gygabyte ga-970a-d3p processor is amd fx8350 graphis card is a »his R9 270X 2 FAN power suply is a coolermaster g650 ram is 2 x 4g hyper x kingston anbd 2 x 2 g kingston hyper x red « ( i tried tro switrch them all remove, put only 1, etc already ) cooler is a hyper 212 evo coolermaster i tried another power suply , its doing the same thing,
  23. Script errors

    I am using Netscape on Windows 7 and keep getting "script errors". How do I get rid of them?
  24. also there is 1 of the fan on my graphic card not working, i pulled it out tried to clean it with vaccum like i usually do, but she still not working, only 1 fan out of 2 work on the graphic card, but this should not be a problem since there is a heatsink underit and 1 fan still cooling the gpu.... my mouse light stay on after the computer is off. my keyboard is not lighting up. my dvd writer light flash on the front when i power it,.... i hope those information can give a better idea of the problem i did removed the battery again, still not working
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