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  2. I thought I would alert people to this strange thing that invaded my browsing while I was on Tumblr, it's happened twice now and the only way I've managed to make it stop was to shut everything down, unplug the computer and internet connection etc, my laptop seems fine now so I'm not sure how serious this thing is, has anyone come across this before ?
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  6. Tomk_

    Sunday funnies........

    Lord, grant me the serenity to accept the things I cannot change, The courage to change the things I cannot accept, And the wisdom to hide the bodies of those I had to kill today because they got on my nerves. And also, help me to be careful of the toes I step on today, as they may be connected to the feet I may have to kiss tomorrow. Help me always to give 100% at work... 12% on Monday, 23% on Tuesday, 40% on Wednesday, 20% on Thursday and 5% on Friday And help me to remember... When I'm having a bad day and it seems that people are trying to wind me up, it takes 42 muscles to frown, 28 to smile and only 4 to extend my arm and smack someone in the mouth! Amen
  7. Y kawika

    Keep A File...???

    Hi Kelly Best to open a ticket and let the team know what file you are referencing and on which machine (if you have more than one). They will then be able to access your account and assist you with white listing and/or un-quarantining the file if it has been cleaned and removed. Please open a ticket at our help desk so that we can get some more information and see what is going on. You can open a ticket from here: PC Matic Help Desk Thank you Y
  8. How can I keep a file that showed up on a scan as a virus but is not?
  9. In my opinion anything that is "downloaded" through your router that contains malicious software could potentially "infect" any "device" whether it be computer, your router, TV, Fire stick, Phone, or tablet that is connected to the router. I would be very cautious with what I download.
  10. Earlier
  11. Please open a ticket at our help desk so that we can get some more information and see what is going on. You can open a ticket from here: PC Matic Help Desk Please let them know which 'program" you are referencing and that you have uploaded a log file. Thank you Y
  12. https://www.engadget.com/2018/06/12/android-malware-infecting-amazon-fire-tvs-sticks/?guccounter=1 The simple answer is yes! How likely though is pretty rare unless you are downloading bootleg movies etc.
  13. Some times there are updates to the new TV. With the Fire stick you d/l app to see different programs. With the broken fire stick yu go and d/l programs from different web sites to the TV. Can any of these d/l effect the home computers. They are being d/l through your router and now could they infect your system other than the TV.
  14. terry1966

    CB my friend.

    i just read how he was doing good in his other topic and then i read this very sad topic and can't believe he's gone. rip caintry, you'll definitely be missed.
  15. Can you clarify what you mean by "d/l stuff into your computer"? Do you mean stream video like when connected to your TV or physically dl and save data on your PC?
  16. Tx Redneck

    Help

    Hello Ironworker, Sorry you're having troubles post full scan with PC Matic. Please go to https://www.pcmatic.com/support/ and create a support ticket. This will be the most expedient way to get this resolved for ya. Tx
  17. When you give the router pass word to the fire stick ,TV or broken fire stick can it d/l stuff into your computer through the router?
  18. Ironworker

    Help

    I just ran a Full Scan and now I can not reboot. It won't accept any click of my Bottom Bar Icons. When I go into PCMatic to look for Technical Support it never gets to where I input what I need help with. It just asks if I am a PCMatic Home Customer. Any help would be Great..
  19. I get no prompt to add the program to white list it is auto blocked even with "promt to override" which I have used in the past.
  20. dickster

    CB passed away

    Haven't been here in a while. This is the first I've heard about Roger passing. Very sad news. I'm happy I had the chance meet him. RIP Roger.
  21. Yes, we are actively working to fix this. I just ran the test a few times and it failed the first time, but completed the second. We do have a developer working to remedy. Hoping it'll be completed shortly, as it's been "hit or miss" for awhile now. Y
  22. I have the same problem. It just started the error thing. Been using PCmatic for years.
  23. Reinstall the program and if that doesn't work, then reach out to the program's author for a solution. Dlls in particular should never be downloaded and placed on your computer from 3rd party sources. For one thing, even if they are legitimate dll files, they still need to be properly registered with the OS and most likely with the program that is complaining about it missing in the first place. Y
  24. being a programmer you should have an option to white list a folder manually.
  25. already set it that way. even reinstalled per the instructions above and sent a report as well.
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