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IadHide5.dll, viruse, spyware, etc.


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#1 Mikey53

Mikey53

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Posted 07 November 2007 - 11:14 AM

Hi Folks,

I have tried (many a time) to scan my PC through your website. However, it simply keeps looping me around.

Here is the sequence.

1. I get to the first page, the one with the little key, etc. http://pcpitstop.com...top/default.asp

I log on with my email and password as a registered member OR as a new member.

I click on the key and it brings me back to the above page.

2. I click on the key icon and it takes me to
http://pcpitstop.com...p/pcpitstop.asp

3. I get a popup that says - The PC utilty is about to gather data from your system. If you are testing your PC on the PCPitstop website, please click OK to continue. If you are not, click cancel.

Nothing happens regardless if I click OK or cancel.

I am having problems with my PC. For starters, I have problems using Yahoo mail th on both IE or Mozilla. My PC runs slow, slows down and often seizes up. I have had a number of viruses which I have cleaned with a number of anti-spy programmes. In IE I get the message that Yahoo can't read my cookies.

I have scanned at least a dozen times using a variety of spywares and rootkits.

There are also a large number of temp files in Local Settings that just can't be deleted.

IadHide5.dll
MAR1.tmp
JET65E9.temp
Perflib.Perfdata_6ec.dat

I am getting SCSI/RAID Host Controller error messages.

I can't complete a PCPitstop test so I am sending along a Hijack This Report.

I'm wondering if in all that spyware scanning I didn't accidently delete something that I needed.

I also get this message

Find First File failed in "c:\WINDOWS\assembly\GAC_32\system.EnterpriseServices\2.0.0.0b03f11d50a3a\": The system cannot find the path specified.

Thanx,
Mikey53

Any assistance that you could offer would be greatly appreciated.

Thanx,
Mikey53.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:12:52 PM, on 06/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\HP\KBD\KBD.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\MSTMON_S.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\Program Files\VBTUCopy\VBTUCopy.exe
C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Sunbelt Software\CounterSpy\SBCSTray.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Sunbelt Software\CounterSpy\SBCSSvc.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\Program Files\Secunia\PSI (BETA)\PSI.exe
C:\Program Files\OpenOffice.org 2.3\program\soffice.exe
C:\Program Files\OpenOffice.org 2.3\program\soffice.BIN
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCMTR.EXE
C:\WINDOWS\ALCWZRD.EXE
c:\windows\system\hpsysdrv.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\mshearts.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\PCPitstop\Exterminate\exterminate.exe
C:\Documents and Settings\HP_Owner\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...arm1=seconduser
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c.../search/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ca.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.c...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ca.my.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.c...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [KONICA MINOLTA magicolor 2400W STD] C:\WINDOWS\system32\MSTMON_S.EXE STARTUP
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [VBTUCopy] C:\Program Files\VBTUCopy\VBTUCopy.exe /a /f
O4 - HKLM\..\Run: [USBToolTip] "C:\Program Files\Pinnacle\Shared Files\\Programs\USBTip\USBTip.exe"
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [SBCSTray] C:\Program Files\Sunbelt Software\CounterSpy\SBCSTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
O4 - HKCU\..\Run: [iIWiper] C:\Program Files\iISystem Wiper\SystemWiper.exe m
O4 - HKCU\..\Run: [mount.exe] C:\Program Files\GiPo@Utilities\GiPo@FileUtilities\mount.exe /z
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: HP Organize.lnk = ?
O4 - Startup: OpenOffice.org 2.3.lnk = C:\Program Files\OpenOffice.org 2.3\program\quickstart.exe
O4 - Startup: Secunia PSI (BETA).lnk = C:\Program Files\Secunia\PSI (BETA)\PSI.exe
O4 - Startup: Xecutor.lnk = C:\Program Files\Xecutor\Xecutor.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: PC-Radio 5.lnk = C:\BTH Downloads\PC Radio Software\PC-Radio 5\PcrStart.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com...p/PCPitStop.CAB
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://pcpitstop.com/mhLbl.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Office Source Engine (ose) - Unknown owner - C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE (file missing)
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sunbelt CounterSpy Antispyware (SBCSSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\CounterSpy\SBCSSvc.exe
O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SsBeSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe

--
End of file - 13194 bytes

Forum: Viruses, Spyware, Adware Post Preview: #1440321 Replies: 1 Views: 10

Edited by Mikey53, 07 November 2007 - 11:16 AM.


#2 Jintan

Jintan

    Advanced Member

  • Trusted Malware Techs
  • 1,062 posts

Posted 07 November 2007 - 09:28 PM

Howdy Mikey53,

:wp:

If you would, slow down a little on starting different forum request threads on the same issues, so some ideas can be developed at one location first. I am not seeing any infection here, and although we'll need to take an additional look at things not sure you are describing infection issues. Trying to delete temp files when running processes are using them will not work. The temp folder is mostly just for that - programs "temporarily" load temp copies of different files they use operationally, and when through they should remove them. And if not then yes, they can be deleted. For the Pit software issue you have CounterSpy and Windows Defender running there - if these are enabled when an interactive scan tool like the Pit software is trying to install and run they may be blocking that. Before you follow up with trying to get that resolved though let's take a different look here.


Go Here and download Silent Runners to your desktop. Run it, and post back here the log it creates. If your protective software queries the script, allow it to run. It's not malicious. It will create a file named Startup Programs, and will notify when the scan is complete. Copy the log from the Startup Programs file back here.

Edited by Jintan, 07 November 2007 - 09:29 PM.


#3 Mikey53

Mikey53

    New Member

  • Members
  • 9 posts

Posted 08 November 2007 - 12:06 PM

Hi Jintan,

Thank you for responding. :b33r: My apologies for cross-posting. :( I was getting frustrated. This morning my PC was REALLY acting up so I backed up my files and did a recovery. That was the best thing. I then rescanned it and I appear to have rid myself of the 1adHide5.dll. Time will tell.

I was getting kind of anxious because I like to do things myself. I needed to update my website http://www.mikeysboomercafe.com/(click on the map) and I hope to revamp it by February. Once again, I am teching myself all about Dreamweaver.

One of the moderators in the previous forum suggested that I have too many processes running, if you could suggest where I could cut back, I would be open to suggestions. I'm kind of paranoid with the net and perhaps I have too much security.

Once again, thank you. I'm not sure how to indicate problem solved, but I will try.

Cheers,
Mikey53.

Howdy Mikey53,

:wp:

If you would, slow down a little on starting different forum request threads on the same issues, so some ideas can be developed at one location first. I am not seeing any infection here, and although we'll need to take an additional look at things not sure you are describing infection issues. Trying to delete temp files when running processes are using them will not work. The temp folder is mostly just for that - programs "temporarily" load temp copies of different files they use operationally, and when through they should remove them. And if not then yes, they can be deleted. For the Pit software issue you have CounterSpy and Windows Defender running there - if these are enabled when an interactive scan tool like the Pit software is trying to install and run they may be blocking that. Before you follow up with trying to get that resolved though let's take a different look here.
Go Here and download Silent Runners to your desktop. Run it, and post back here the log it creates. If your protective software queries the script, allow it to run. It's not malicious. It will create a file named Startup Programs, and will notify when the scan is complete. Copy the log from the Startup Programs file back here.



#4 Jintan

Jintan

    Advanced Member

  • Trusted Malware Techs
  • 1,062 posts

Posted 08 November 2007 - 09:20 PM

It would have been difficult to provide details on every file you found suspicious, but as you mention that IadHide5.dll specifically, you do need to understand it is a legitimate file - part of Backweb products. Their software is used by many companies as a tool to monitor the company's software on a system and has a means of sending reports on this back to the company. Many softwares install it, and many folks find it intrusive at best, and at times opt to not use software that brings it along. If you install some specific software from some of these you will likely see the file again there (and you are likely to recognize a few of these company names):

Hewlett Packard
Kodak
F-Secure
Logitech
and others

On your system if I had to make a guess, I'd say your Kodak software brought the Backweb software and files on install.




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